Pros (+) Nothing
Cons (-) It's very old property. Ridiculous... Insulting Sheraton brand. No wifi in rooms.
5 stars
Sheraton Hanoi Hotel
Photos of Sheraton Hanoi Hotel
Overview
Situated in Tay Ho, Sheraton Hanoi Hotel provides 5-star accommodation and an outdoor pool, a free shuttle service and a Jacuzzi. It also offers 24-hour room service, a sauna and outdoor tennis courts.
The air-conditioned rooms at the hotel are charming and feature a mini bar, a marble bathroom and a spa bath. They are all soundproofed and include a refrigerator, bottled water and slippers.
Those staying at Sheraton Hanoi Hotel can indulge in a beverage at Chime, before sampling a meal at Oven Dor. For guests spending the day out, the hotel provides packed lunches if required.
Those looking to unwind while in Hanoi can discover the hotel's lake or enjoy a game in the snooker room. Hoan Kiem Lake, Temple of Literature and the Hoa Lo Prison are an easy car ride away.
Latest deals for Sheraton Hanoi Hotel
King room
Executive room
Deluxe room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Sheraton Hanoi Hotel
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
Dining
- Electric kettle
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
- Trash cans
General
- Family rooms
- Fireplace
- Seating area
- Interconnected room(s) available
- Sofa
- Soundproofing
- Carpeted
- Storage available
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Outdoor pool
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
- Tumble dryer
Accessibility and suitability
- Non-smoking rooms available
- Disabled Access
- Elevator
- Pets not allowed
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Bathrobe
- Private bathroom
Things to do
- Gift shop
- Bicycle rental
- Table soccer
- Beauty salon
- Pool table
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Sheraton Hanoi Hotel
8.1
Very good
211 verified ratings
Wonderful
110
Very good
39
Good
35
Okay
8
Fair
6
Mediocre
5
Poor
8
Summary of reviews
Guests say
Overall, guests have praised the staff's exceptional service and the hotel's great location, particularly its proximity to the Old Town and local attractions. The cleanliness of the rooms and general facilities also received positive remarks. However, some guests expressed dissatisfaction with outdated room features and amenities, noting issues like poor Wi-Fi connectivity and the need for renovation. The breakfast offerings were seen as varied, although not everyone was happy with the taste. Despite these negatives, a majority appreciated the unique atmosphere and charm of the hotel.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
8.1 out of 10
71 reviews
8.4 out of 10
12 reviews
6.7 out of 10
2 reviews
All reviews
Pros (+) The staff are extremely helpful and cannot do enough for you. They make you feel both very welcome and as if you are with very close friends. It is a great location close to the Old Town. Breakfast ex...
Cons (-) The hotel is trapped in a time warp and exhibits all that is hideous about 1970s decor. Both decor and facilities could do with a makeover. Faded splendour comes to mind. Like many hotels in the Far E...
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Location
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi
What's nearby
- West Lake1.1 km
- Truc Bach Lake1.7 km
- Presidential Palace2.3 km
- Ho Chi Minh Mausoleum2.6 km
- Ho Chi Minh Museum2.7 km
- Hanoi Citadel2.9 km
- Dong Xuan Market3.1 km
- Vietnam Military History Museum3.2 km
- National Museum of Fine Arts3.2 km
- Temple of Literature3.6 km
- St. Joseph Cathedral3.9 km
- Hanoi City Centre4.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Hanoi Hotel
Low season | December |
|---|---|
High season | December |
Average price (weeknight) | ₱14,745 |
When to book a room at Sheraton Hanoi Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in HanoiMost recommended
See most recommended stays in HanoiGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 5.1 km |
Nearest Airport | Hanoi Noibai |
Distance to airport | 18.1 km |