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Gatlinburg hotels near Amazing Mirror Maze
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Best Gatlinburg hotels near Amazing Mirror Maze
When you stay at Margaritaville Resort Gatlinburg in Gatlinburg, you'll be in the mountains, within a 5-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Overall 9.5 Excellent
Based on 1,520 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: Atmosphere
Cons: Took forever to get breakfast
"Situated in a national park, this hotel is steps away from Traffic Light #10 and Great Smoky Mountains National Park. Gatlinburg SkyLift Park and Ober Gatlinburg Ski Area & Amusement Park are also within 10 minutes. "
Overall 9.1 Excellent
Based on 1,207 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.7
Excellent
10.0
Good
7.4
Excellent
9.4
Good
6.0
"Located in the heart of Gatlinburg, this motel is within a 10-minute walk of Ripley's Aquarium of the Smokies, Mountain Mall and Guinness World Records Museum. Treasure Quest Miniature Golf and Earthquake the Ride are also within 10 minutes. "
Overall 9.1 Excellent
Based on 658 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: Liked location which is within walking distance of the Village with shops, upstairs restaurant at The Cupboard, and other delights. Rooms were very clean and comfortable.
Cons: Would be good if they had hair dryers in the rooms
"Situated in Gatlinburg, this hotel is within a 15-minute walk of Gatlinburg Convention Center, Gatlinburg SkyLift Park and Gatlinburg Space Needle. Ole Smoky Moonshine Distillery and Ripley's Believe It Or Not Museum are also within 15 minutes. "
Overall 9.0 Excellent
Based on 516 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: Really great breakfast, location, and friendly staff. It’s a newer hotel so everything is very clean and well maintained. The pool and grounds are very nice.
Cons: It was perfect.
"Located in the heart of Gatlinburg, this hotel is within a 10-minute walk of Ober Gatlinburg Ski Area & Amusement Park, Gatlinburg SkyLift Park and Great Smoky Mountains National Park. Ripley's Believe It Or Not Museum and Ole Smoky Moonshine Distillery are also within 10 minutes. "
Overall 8.9 Excellent
Based on 449 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
8.8
Excellent
10.0
Pros: Breakfast was done well especially during COVID-19 and the staff was extremely helpful and friendly. A+
Cons: You all are doing well. Thank you for a wonderful stay :)
Excellent
9.6
Pros: Great location and great service . Great access to pRk.
Cons: Didn't realize I didn't receive my hilton points when booking through a third party. That was what I was told by the staff.
Good
7.7
Pros: Cozy beds, nice shower, clean room
Cons: Check in staff not so friendly, no morning room service, not as big as other Hilton’s we have stayed at
Excellent
10.0
"Situated in Gatlinburg, this hotel is steps away from Traffic Light #8, Gatlinburg SkyLift Park and Ripley's Believe It Or Not Museum. Ole Smoky Moonshine Distillery and Gatlinburg Space Needle are also within 5 minutes. "
Overall 8.8 Excellent
Based on 1,377 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: We love the Gatlinburg Inn. This was our second visit and we loved it so much the first time that it was our selection for our servings trip to Gatlinburg. Out also was where we just got engaged! There is a fireplace out front with some rocking chairs for socializing. There is a pool for the summer. There are a few rooms/seating areas for your family to hang out and done have fireplaces. The charm of this place really wins out. Finally, it is in the absolute heart of downtown Gatlinburg, so the convenience cannot be beat!
Excellent
10.0
Pros: Excellent location, very clean, staff was very nice, breakfast was delicious. For the price it is the best place we have ever stayed at in Gatlinburg. We Highly recommend.
Excellent
10.0
Pros: Good value, location and friendly staff.
Excellent
10.0
Excellent
10.0
Pros: Facilities take you back 30 years while maintaining all the comforts you want and expect. Best hospitality we have ever had anywhere. Great location,fantastic staff, and great stay.
Cons: Walls are thin and you can hear others in adjoining rooms at times. This is no big deal to us as it seems the clientele attracted here are courteous and responsible people who are not up thru the night and being loud or obnoxious. This is a very minor thing and was NOT a problem. Great place !!!!!!!
When you stay at River Edge Inn in Gatlinburg, you'll be in a national park, within a 5-minute walk of Ripley's Believe It Or Not Museum and Gatlinburg SkyLift Park. Featured amenities include express check-out, an elevator, and coffee/tea in a common area. Free self parking is available onsite.
Overall 8.5 Excellent
Based on 2,214 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.7
Pros: Awesome room, great balcony!
Excellent
9.4
Good
6.2
Pros: location
Cons: condition of hotel
Good
7.7
Pros: Comfortable beds with clean warm pillows, blankets and sheets. Nice room with all the usual amenities. breakfast was just adequate.
Cons: Could have been a bit more quite and clean. This is an older, slightly run-down motel.
Good
7.0
Pros: The location was really good. The bed was comfortable.
Cons: The room was damp and moldy. The bathroom was seriously outdated. The air conditioner adding work very well. I got what I paid for. This was not a good deal.
Excellent
9.4
Pros: Staff was great! Go Vols!
Excellent
8.5
Pros: The room is spacious and price is reasonable. The continental breakfast is acceptable. Overall good value for the money.
Okay
5.4
Pros: Close to everything and comfortable beds. We had a nice balcony that overlooked the courtyard. The staff was nice and it was an easy check out. Nice Flat screen TV.
Cons: The hotel was very dated and needed a lot of repairs. The shampoo was in small packets instead of bottles and our toilet paper and tissues were left empty when the maids cleaned our room on the second day. If you can get the room for under $50 it is worth it due to the location. The room itself is not worth more than $40 per night.
Excellent
10.0
Pros: The room was.wonderful and clean and the staff was.very friendly.
Good
7.3
Pros: Gas fireplace was nice.
Cons: River edge? No. And the balcony was about 6 inches above a parking lot. No view and no river.
Good
7.6
Pros: Location was good but nobody was in office after 11 pm so if u need anything after that u have to wait till morning rooms need updated but for the money you can't complain walking distance to everything and super close to park entrance
Excellent
10.0
Excellent
8.0
Pros: RIght in the middle of all the action in Gatlinburg. Didn't have to drive in the traffic. Clean. Nice staff. Loved the balcony. Comfortable beds. Large room.
Cons: The shampoo was not good. I should have brought my own.
Excellent
8.8
Pros: Beds were very comfortable. Room was more updated than expected. Fridge, microwave, and coffee maker were appreciated. Free wifi ran at an adequate speed. Location was the best feature, close to the parkway with a creek, trolley stop, and restaurants nearby. Staff was very friendly. Great value. We enjoyed our stay very much!
Cons: Carpet could use a cleaning.
"This family-friendly Gatlinburg hotel is located in a national park, within a 15-minute walk of Traffic Light #6, Ripley's Aquarium of the Smokies and Gatlinburg Convention Center. Gatlinburg SkyLift Park and Gatlinburg Space Needle are also within 1 mile (2 km). "
Overall 8.3 Excellent
Based on 2,077 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.4
Excellent
10.0
Pros: The location was fabulous along with the Mountain View!
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The outdoor area around the hotel and the pool. Of course the cookies were fantastic!
Excellent
9.7
Pros: Everything we expected and then some. Staff was courteous, and rooms were quiet. Can't wait to come back again.
Excellent
9.1
Excellent
10.0
Excellent
10.0
Good
7.0
Excellent
9.7
Okay
5.1
Cons: We were told we would have two queen sized beds and received two full size beds. For paying as much as we did, not a very nice room at all.
Good
6.0
Pros: The breakfast was the highlight of this hotel. Rooms are over priced for their age and size.
Excellent
9.7
Pros: The view and bed linens
Cons: The coffee. Fresh brewed in lobby would have been nice. Furnishings were scuffed badly.
Excellent
9.4
Excellent
9.4
Excellent
10.0
Excellent
9.1
Pros: The overall stay was great
Cons: The staff could be better
Excellent
10.0
Excellent
10.0
Pros: Everything was wonderful and the price was also great
Excellent
10.0
Excellent
10.0
Pros: I loved how safe and welcoming The Park Vista is. The family pool area was outstanding! Enjoyed!
Cons: Ate dinner downstairs at the onsite dining area. Didn't care for the Greek Chicken w/Couscous. Very dry
Excellent
10.0
Pros: Pool
Good
6.0
Cons: Property is worn out and looks decades old in style. Just a very outdated atmosphere. Room did not get cleaned one day. Maid went in took his/her tip, barely took the trash out, and left everything as she/he found it.
Excellent
8.0
Pros: Pool and lounge facilities were top notch. Beautiful building. Amazing view. Because of the view though, you end up quite a ways outside of Gatlinburg proper. Also the bed was akin to a hammock, which my back objected to
Excellent
8.5
Pros: It was very clean and staff was very helpful and nice
Cons: The pool had way too much chlorine all the kids were coughing and their eyes were burning but the area was very clean.
Excellent
10.0
Pros: Great view of Mount Le Conte. Above, and away from all the activity in Gatlinburg. Very friendly, and helpful staff. Clean, comfortable rooms.The restaurant was very nice; good service, good food. We would stay here again in a heartbeat. And the cookies at the front desk!
Cons: We stayed for a week, most people/families don't, which means that there are a lot of rooms to turn over every day. House keeping has more than they can handle, and on two occasions our room was not cleaned until 5:00 P.M. Check in appears to take a while (that wasn't the case for us), not sure why.
Good
7.7
Pros: When most lower rated hotels would offer a free breakfast we found few amenities. Very disappointed that even the popcorn was overpriced at $3 a bag -should have been free. Other than that the view was beautiful and a nice pool.
With a stay at River Terrace Resort & Convention Center in Gatlinburg, you'll be a 3-minute walk from Ripley's Aquarium of the Smokies and 7 minutes by foot from Gatlinburg SkyLift Park. Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Overall 7.9 Good
Based on 2,409 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Okay
4.2
Pros: Location was good ,priced ok,
Cons: Breakfast plain oatmeal ,zero fruit, worst I have seen ,usually have eggs and more choices
Excellent
8.0
Pros: Location
Cons: We heard the t.v. in the room next to ours.I believe that the room was empty
Good
7.7
Good
6.0
Mediocre
2.0
Cons: Bugs in the bed!!!!
Excellent
8.0
Pros: Location was great. It's right next door to the aquarium. The city is very walkable. It's an older hotel. Our room was large, but could benefit from some updating. We had a great view of the city.
Cons: Poor internet connection.
Good
7.1
Pros: Free upgrade on room and the staff were nice. Location could not have been better.
Cons: Tv and wifi didn't work
Excellent
10.0
Pros: Staff was really nice. The room was clean and we were very comfortable while we were there. The resort was right behind the main strip it was great.
Mediocre
2.0
Pros: The room on the river was decent minus the drunk guy who walked by and randomly tried to fight us
Cons: When we got there the woman could not find our room. I booked through kayak which sent us to getaroom.com, the staff at getaroom handled the situation well considering the mistake on someone's part. Either way it took an hour to check in. Then one of my kids got 23 dollars stolen out of his pants. When I reported it the lady (at the hotel) disregarded it saying the maid thought it was a tip....but it makes sense, every maid should take what they want from kids pockets. Really though for the money I just expected decent humans working for them and none were found. Find another hotel its Gatlinburg, there are plenty.
Mediocre
3.3
Pros: Location
Cons: Unattentive , uncaring staff. No breakfast as advertised, dirty. Foyer/front desk is the only nice thing about this hotel. Needs upgraded badly. Tub was atrocious. I asked for shower gel and was given a free sample of shampoo from a magazine. My son had a wire stuck in his foot from the crumbling wall of the kiddie pool. Maintainence man told me if I didn't like it to go to a different pool. Terribly disappointed. Wasted so much money. I'd never use this site again. Took friend her husband and family with us, utterly embarrassed. No compensation whatsoever considered
Good
6.6
Pros: Location! ! Great view
Cons: Room had funky smell early check out 1000am
Good
6.5
Pros: We needed extra linen for my mother-in-law. She caked to the front desk for some and am employee arrived with some within 5 minutes of her hanging up.
Cons: Check-in isn't until 4 and check out is at 10. I have checked into a lot of hotels before and they've been busy at times, but the wait to check in here was unbelievable. I think it took about 15-20 minutes to finally get to the desk and walk out with keys. We had the pleasure of leaving just before 10 and noticed the housekeeping didn't have any new linen on their carts. Maybe there is a separate one that comes through but we were under the assumption that the sheets aren't changed after each stay.
Excellent
8.2
Pros: Nice Location Quiet Pretty view Value for the money
Cons: A little dated Pillows were flat
Excellent
8.5
Pros: Fact the location was in town and scenic overlooking the Little Pigeon river. Could and did walk to venues around town easily.
Cons: Was Christmas day when we checked in and being the holiday I can understand the strain of maintaining levels of service. were given a room on the 6th floor which ended up having not been cleaned. Walked in to someone else's mess, guess the room had been cleared off the computer so as to be let out again. So we hauled our gear back down to the lobby got another room that worked out fine for our 2 night stay. Couldn't find the TV remote there which was found later under/behind the bed headboard. Before finding called desk about it. Maint. man brought one in less than 4 minutes. Wow! Was nice/pleasant as he programed it to work. Overall visit was good with a few bumps. Enjoy.
Excellent
10.0
Pros: Love that the strip was just across the street. It made it easy with having 2 small children. Room was super clean very good size. We had 2 queen beds and plenty of room to walk around without feeling cramped.
Excellent
9.1
Pros: Staff was friendly and fantastic. I liked the location.
Cons: Carpets need replaced and the room was a little dated but over all a very good experience
Excellent
8.0
Pros: We liked that it was so close to everything because we liked to walk. we really loved the ducks but couldn't figure out what happened to the baby ducks disappearing everyday
Cons: The parking garage was way to tight. We could barely squeeze in there. then on the outside parking we found a spot but someone decided to take over both spots
Excellent
8.5
Pros: Location; pool
Cons: No breakfast included; phone in room did not work
Excellent
10.0
Pros: Awesome
Excellent
10.0
Pros: Location was great
Cons: Dated, they need to spend some money to upgrade. But it was OK.
Okay
4.0
Pros: The price wasn't too bad
Cons: The fact that there was dead bugs and I had to kill a few myself. And of course it didn't look as nice as the pictures.
Mediocre
2.0
Cons: Dirty, out of date, loud guests, overall just a nasty place.
Excellent
8.5
Pros: Location
Excellent
9.3
Pros: The large room size was great! The large tub in the room was also excellent.
Cons: The bathroom needs some major TLC.
Excellent
10.0
Pros: Close to everything
Cons: Climbing that hill to our room
Excellent
10.0
Pros: Everything!
Cons: They don't have breakfast included :)
Okay
4.6
Pros: The river location
Cons: Cleanliness if the room, lock broke on the door , one bed was lower than the other
Excellent
10.0
Pros: location
Okay
5.4
Pros: Location is good for the price. Rooms are in bad need of updating.
Cons: Rooms haven't been updated for probably 30+ years.
Excellent
8.8
Pros: location was great
Cons: cant think of anything
Excellent
8.5
Pros: Great place to stay for biz, fam, quiet get away or even younger groups for folks. Several buildings on property and they grouped everyone well. Kayak by far had the best rate! I usually use Booking but they weren't the lowest this time. The others didn't even have availability listed.
Cons: The pool was shut down due to repairs, but it just looked temporary. Also, the Drafts sports bar on the property had weird hours and just kinda strange folks working there.
Okay
4.8
Pros: Within walking distance to everything.
Cons: For the 3rd time we didn't get the room we booked. Rub had hair in it from previous guest. Pool is still broken, have a second pool up near office that works.
Excellent
8.0
Pros: We have stayed here once before. We like the location. Nice View Rooms are large. Good experience both times. WE enjoyed the Karaoke at Drafts bar. We went with a group who stayed at other hotels for a friends 60th birthday.
Cons: Check out time should be later. Check in is 4:00. Check out time should be at least 11:00.
Good
6.8
Pros: Convenience to downtown attractions Great Views
Cons: Price too high for a hotel with only 1 functional pool, old dirty rooms, no breakfast options.
Good
7.1
Pros: Good location, nice views
Cons: Rooms looking run-down, bathtub has been painted. $170 non-refundable pet charge is ridiculous for a 2 night stay.
Good
7.7
Pros: Five minute walk to anything, and just far enough away from the main drag to not be noisy at night. Nice reception staff and overall pleasant stay.
Cons: Little to complain about regarding the hotel itself. As with most of Gatlinburg, there was someone trying to sell timeshares there, and the "coupons" they offer are not easy to get.
Excellent
10.0
Pros: the location was awesome. So close to everything we wanted to check out. The staff was very friendly and the restaraunt was great. Lots of great food and was just nice to have something right there so we didnt have to walk around as much
Good
7.1
Pros: The resort is pretty and is in a great location for walking to the strip on Gatlinburg. Perfect for us wanting to walk around and not have to venture too far away. For the price I couldn't complain.
Cons: The room wasn't as clean as I hoped. The floor was a little sticky. We also had made reservations for two double beds but only had a single king bed when we got there. I called the front desk about it and they said they were booked, sorry about our luck basically.
Excellent
8.0
Pros: This place is right next to the aquarium and right in town in Gatlinburg so it's an easy walk to everything. You do get a fairly good view either of the water or an overview of the city.
Cons: The rooms are a bit outdated. My coffee wasn't replenished everyday
Excellent
10.0
Pros: The room was wonderful and the bed was so comfortable the people were great.
Excellent
8.0
Pros: I loved the jacuzzi, how close everything was, the bar, and the Cleanliness.
Cons: There were hair all that came out of the Jets when you turned the jacuzzi on. Ewwww.
Mediocre
2.0
Cons: They overbooked and sent us to WildBear Inn, a two star hotel at Pigeon Forge. Before that, they sent us to a better one, which is operated by the same company as WildBear Inn, and took us almost one hour to wait for check-in, but that hotel told us they sent us too the wrong one, since they also overbooked. We paid much more than the price for a two star hotel at that far, but finally we could only go there and just got two free pancakes for they mistake. Who need to pancakes!
Excellent
9.1
Pros: Great Location! Very close to the strip!
Cons: This is an older hotel. Could use some updating, but for the price it's great. I have noticed other comments about the steep hills & walking...so you have to keep in mind that you are in the mountains! :)
Okay
4.2
Pros: Location is great, just a block away from the strip. Walking distance to everything. Sheets and towels were clean.
Cons: Extremely outdated. I'm sure this hotel was very nice in 1980 but not much has changed since then. TV is the only update. Place looks dirty just from years and years of use. The room smelled like a dead animal. Smell was coming from the refrigerator. We only stayed two nights so we just toughed it out. I wouldn't recommend this hotel.
Okay
5.7
Pros: Easily walkable to downtown Gatlinburg and the mountain views were incredible. Didn't spend much time in the room so these pluses made up for the hotels short comings.
Cons: The furniture was old. The carpet should be replaced. The stains on the chairs were unsettling. The entire bathroom needed refurbished 15 years ago. How is it possible that in 2016 there was a tube TV in my room?
Excellent
9.4
Pros: We liked the location. It was within walking distance to almost everything. Loved to restaurant and the outdoor eating by the river. Service was poor but the atmosphere was worth it. Room was clean and spacious. Great view of the mountains. I would return again even though the pool was a disappointment.
Cons: The pool was so dirty that we couldn't even swim in it. My granddaughter threw a swim stick in and we couldn't even find it. At night when the pool lights were shining, you could see bits of white floating all over.
Good
6.0
Pros: The river front view and balcony
Cons: the room smelled like pets had an accident in their and it was being covered up, when you use the heater you could smell the pets then.
Mediocre
2.0
Pros: The balcony
Cons: Everything was totally outdated,19 years ago I bought the same TV that was in my room.Bath was so stained we didn't even shower in it.Carpet was outdated ,torn and had paint stains on it.The Vertical blind didn't work properly,had to close some of the vanes by hand.Furnuture was From the 80's and worn. Weekend rate paid $$$ and was horrible dissapointment
Good
6.5
Pros: Convenient location, friendly and accommodating staff Size of room great
Cons: Beds uncomfortable Room location within complex, car could not make steep climb due to rain, kept sliding down was afraid to continue trying, had to park on lower level in rain and had to hike the hill with all our luggage No ice or vending on upper levels had to walk to office in rain climbing 2 steep hills for ice
Okay
5.0
Pros: There were only two things we liked about this motel. The pool and the location.
Cons: Everything else was nothing I would ever go back to. The staff was more then helpful however the rooms themselves were completely dated with box TV's, hard beds, hideous bathroom interiors and no water pressure. We had a couple problems with a few bugs in our room. One on the ceiling one in my folded hotel towel when I opened it and one on the floor. Needless to say between the uncomfortable bed and bugs we did not sleep at all.
"Located in the heart of Gatlinburg, this hotel is within a 10-minute walk of Gatlinburg Convention Center, Gatlinburg SkyLift Park and Gatlinburg Space Needle. Ole Smoky Moonshine Distillery and Ripley's Believe It Or Not Museum are also within 10 minutes. "
Overall 7.6 Good
Based on 1,827 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Mediocre
2.2
Pros: The location was the center of downtown Gatlinburg. Would have been a great proximity if we had stayed.
Cons: The second you walk in the room, we opted for the poolside option as we were planning to spend time in the pool with our two small children, all you could smell was chlorine, not to mention the room was about 87 degrees when we first walked in. While looking around our room, we found lots of great treasures, old Broken Oreos in the carpet (carpet looked like it hadn't been vacuumed in about a month) , the bathroom was disgusting you had to hover above the toilet, the shower curtain had something streaked down it, looked like makeup maybe?? Who knows. There was brown matter streaked on the wall I could take a guess on what it was. It looked like feces. The tv kept cutting in and out with sound and picture so that was a no go when my 3 year old asked to watch cartoons before bed. We decided to check out the beds to see what they were like since the rest of the room was absolutely disgusting. On one of the blankets there was red lipstick. And on the sheets there were big black hair. In more spot than one. So I'm guessing the sheets hadn't even been changed? Needless to say we grabbed our bags and our two small children and got the heck out of there, we didn't even stay the night. Then the whole trip was spent attempting to get our refund back as we ended up having to spend money on a different hotel for our trip. And then they tried to tell us that we had to pay for the first night even though we didn't stay. We will not be back. Waste of money and time out of our trip.
Good
7.4
Pros: The rooms were sizeable, the water was hot, the location is great whether you're checking out Gatlinburg's tourist district or catching the trolley to Dollywood. Although we didn't go for a swim, the indoor pool looks amazing and I'm sure it's fun regardless of the season. I did note plenty of young families enjoying it while we were there and the air doesn't overwhelm with chlorine.
Cons: We arrived late at night, after 2am, and there was no one at the check in counter, only a sign saying "be back soon". After sitting in the lobby for more than half an hour whole the security guard stated at me and at his phone, a desk clerk finally arrived to check us in. Parking was limited, but they were accommodating by basically not enforcing any parking rules as long as we were not blocking someone in. They put us in a handicap room, which wasn't a problem in itself, but the bathroom door slides open and shut for ease of access and unfortunately it wasn't well oiled so we weren't able to ever fully open or close the door. I did report the problem, but don't know if it was ever fixed as we were only there 2 nights.
Okay
5.7
Cons: No coffee in lobby
Good
6.2
Good
6.0
Pros: Great location to downtown Gatlinburg, the staff were friendly and helpful
Cons: It is no fault to the people that work there, but the building itself is in need of some TLC. You can tell that is what they are working on, but I couldn't help but notice
Good
6.2
Pros: The website says the hotel is 2 blocks from the strip but that is still .4 miles. It's a lot further than the website made it seem. We received an earlier morning wake up call both days that we DID NOT request. But the worst was the water temperature in the shower. It would get scalding hot with no notice. I let management know when we checked out but he didn't seem very concerned. Wouldn't stay there again.
Okay
4.8
Pros: Pool was very nice
Cons: Beds are very uncomfortable. Our room balcony was in the pool area and it was at least a 100°+ when you walked up to go to our room. I just believe you should know that. And the pictures looked a whole lot nicer to me.
Excellent
8.0
Pros: Location was good, just a short walk down the road and you were in downtown Gatlinburg and close to any activity you wanted to do. Staff was nice. Hotel is a little dated but overall is a nice place to stay.
Cons: Pool area and hallways were hot.
Good
6.2
Pros: The room was comfortable and felt roomy, the location was close to the strip and a lot of parking.
Cons: There were a few things broken in the room, the walls are thin, and the pool shouldn't close so early or should have an adults only time. The children spoil the trips
Excellent
9.1
Pros: Upgraded room for no extra charge and the suite was quiet, comfortable and clean
Cons: Pool area needs upgrade and was glad to see its in the plans for the coming year There were no towel racks in the bathroom and the water never got hot.
"Situated on the riverfront, this hotel is within a 15-minute walk of Gatlinburg Space Needle and Gatlinburg SkyLift Park. Ripley's Aquarium of the Smokies and Ober Gatlinburg Ski Resort and Amusement Park are also within 3 mi (5 km). "
Overall 7.6 Good
Based on 1,339 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.1
Cons: I didn’t like that to access any of the outlets near the beds you had to move furniture and unplug other items.
Excellent
8.5
Pros: Great location, very affordable. We stayed for 5 nights during the Spring Wildflower Pilgrimage and found it an ideal location for the various events and a walk-able distance to the main street, restaurants and Conference Center. As the hotel is off the main street, we found the location quiet at night with the soothing sound of the river out back. Desk staff were friendly and helpful. Room was clean. Bathroom quite small and the balcony was shared with other rooms were two minor complaints. Continental breakfast was pretty basic and nothing to write home about. Overall, we would recommend the place and would definitely stay here again.
Excellent
10.0
Pros: Great location for shops or mountains
Excellent
10.0
Pros: Beds were comfortable our room was clean. Breakfast was good. Was quite and close to everything
Cons: Nothing
Excellent
10.0
Pros: Rooms are directly over a nice stream full of fish. If it hadn't been so hot we could have opened the door to the balcony and enjoyed the soothing sound of the stream. Just a block and a half from the main strip. An easy 3 minutes walk. But far enough so as you don't hear the busy traffic. Room was very clean with comfortable beds. Also my wife and I always noticed the room had a nice fresh smell every time we entered.. Housekeeping was extremely friendly. Front staff very courteous, extremely nice and informative. We spent two nights. Around midnight on the first night, we were having trouble with our TV. I called the front desk and the young man working the desk said he would be there soon. He showed up in 3-4 minutes and soon had our TV working. Nice size flat screen TV with lots of cable channels
Cons: No complaints but My wife and I agree that the breakfast and coffee hours should extend a little longer til maybe 10:00.
Excellent
8.0
Pros: The beds were very, very nice. The room was spacious and clean. We enjoyed the balcony.
Cons: The barking dog next door.
Good
6.5
Pros: I loved that all the rooms over looked the river. It was very clean and comfortable.
Cons: The only negative I have is we were put next to someone with a dog... We attempted to sleep in and the dog parked for hours.
Excellent
9.7
Pros: Close to Ober so no downtown traffic when going snowboarding or skiing. Still walking distance to strip. Free breakfast. Affordable. Good for families and young couples on a budget. Clean. Microwave, coffee machine, TV and mini fridge.
Cons: The guy at the reception was not at the desk when we were ready to check out. AC/Heater is a little bit loud.
With a stay at Sidney James Mountain Lodge, you'll be centrally located in Gatlinburg, a 10-minute walk from Gatlinburg Space Needle and 11 minutes by foot from Gatlinburg SkyLift Park. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Gatlinburg? This motel has facilities measuring 1600 square feet (149 square meters), including conference space. Free self parking is available onsite.
Overall 7.5 Good
Based on 3,096 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: The pools
Cons: Parking needs some work
Good
7.7
Pros: Very affordable, close to the shopping strip & attractions but a little more of a walk than I expected especially with small kids! I think our kids liked the pool more than they liked the actual vacation itself! I was happy to stay there though!
Cons: The pool wasn't very easy to access at all, our room we were given at check in had not been cleaned up from a prior maintenance job but the front desk took care of us right away and put us in another room. We ended up being by the creek which was really nice.
Okay
4.0
Cons: There were roaches in room. Staff was nice but we won't stay there again.
Excellent
10.0
Good
7.4
Good
6.0
Excellent
9.0
Pros: The staff is amazing especially Lee. He made us feel at home.
Cons: Too many children screaming.
Excellent
9.0
Pros: The pools were great!
Cons: Nothing
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Our stay was great. We would definitely stay again. Rooms were very nice and clean. Staff was friendly. Pool area was great as well. Best thing was it's location to downtown we were able to walk every where just about. Only complaint would be that their towels were to small.
Good
7.1
Pros: Great staff, very friendly. The staff were the highlight of this experience. The rooms were average with the standard motel options. Location was close enough that you could walk to the main attractions. For the price it was worth it.
Cons: The Wi-Fi only worked at the main building and a bit beyond. Did not see any breakfast options available but a fantastic pancake house was nearby. Bathrooms needed updated.
Excellent
8.5
Excellent
8.8
Excellent
9.0
Pros: The large creek at the edge of the balcony was great and the staff was great.
Cons: The hotel was in need of some repairs and could use updating
Excellent
8.3
Pros: Facilities were gorgeous and quaint
Cons: Pool was ice child
Okay
5.6
Excellent
9.7
Pros: Absolute amazing staff! Great location. Couldn't ask for a better place!
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Rate and location
Cons: N/A
Good
6.0
Good
6.6
Pros: Spacious room, nice view from balcony, and the mini fridge kept suff very cold. For price, it's okay.
Cons: False advertising on booking site. I booked a room with a hot tub and fireplace... No hot tub and (although it was late September) the fireplace didn't work due to it being "out of season". Bathroom was super tiny and the tub/shower was very slippery. Creepy-looking people hung-out outside of hotel's laundry mat (which you have to walk through to get to the elevator).
Okay
4.8
Pros: The location and the indoor pool were great.
Cons: Our room was very small and smelled like mildew/mold. The hotel is very outdated and not very clean. The Wifi did not work most of the time and the shower water kept going from scalding hot to cold without touching anything. We also were put in a "pet friendly" room, which I would NEVER stay in again. If I had known that part of the hotel was "pet friendly" I would have never booked there. We will never stay at this hotel again.
Excellent
10.0
Pros: Ask for the creek side rooms with balconys! Hearing the creek from your room was great. Their indoor pool is what sells this place for me and my family. It's a fun pool, with waterfall and hot tub. You can't beat the value for the location and amenities.
Cons: It's not very fancy or new, but if you're not a fancy person then you'll love it.
Excellent
9.4
Pros: After reading some reviews after booking our stay I was worried... we arrived & the staff was very friendly, rooms were clean, a/c worked great, ice machines worked. I found no merit to some concerns addressed in others reviews. Yes this is a older motel but not rundown & I would stay again. We were courtside (across the street) & it was very peaceful.
Cons: Nothing
Excellent
8.8
Pros: We enjoyed the following... Big, warm indoor pool Creek directly under room balcony Comfortable beds Friendly staff Location On-site breakfast Quiet rooms
Cons: Bathrooms could use a few updates. It was also a cold walk outside from the indoor pool to our room but that's just part of being an older/motel-style establishment.
Excellent
10.0
Pros: it reminded me of Gatlinburg when I was growing up. Simple, clean motel. Off the parkway so it was nice and quiet, but still just a short walk to the main drag. AMAZING pool!!! Unbeatable price, and super friendly staff. We will be back!
Good
7.7
Pros: The cleaning staff was very nice and the riverfront was a plus.
Cons: There were ants in our room. The minifridge became unplugged sometime when we were asleep the first night and ruined our food in the fridge. When you entered the room the smell was unpleasant and somewhat over powering, took a while to adjust to it.
Excellent
9.3
Pros: Pleasant staff, view of creek, amenities. Food in restaraunt was great.
Cons: Walk down to town was okay but coming back up the hill was rough.
Okay
5.6
Cons: Very small rooms. Pool was dirty. Hot tub was so disgusting we didn't dare get any where near it. Hair on our sheets when we first pulled them back.
This hotel enjoys a convenient setting in Gatlinburg. The hotel is situated close to the Smoky Mountain Brewery. Guests will find themselves in close proximity to Ripley's Aquarium of the Smokies, Ober Gatlinburg Aerial Tramway, the Ripley's Haunted Adventure, and the Star Cars Museum. This wonderful hotel exudes elegance and charm, offering visitors a truly relaxing setting in which to unwind. The hotel comprises beautifully-designed, spacious guest rooms, which come complete with modern amenities. Guests are invited to avail of the many facilities and services that this charming hotel has to offer.
Overall 7.5 Good
Based on 1,359 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
"Situated in Gatlinburg, this hotel is steps away from Traffic Light #8, Gatlinburg Space Needle and Ole Smoky Moonshine Distillery. Gatlinburg SkyLift Park and Gatlinburg Convention Center are also within 5 minutes. "
Overall 7.4 Good
Based on 1,779 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
7.7
Pros: Location
Cons: Bathroom
Excellent
8.0
Good
6.5
Pros: Great location for the price
Cons: The fold out bed was very uncomfortable. There was no workout room.
Excellent
9.7
Pros: Location!!!! Right off the main drag in gatlinburg. Close to many shops and restaurants. Room was very clean, hotel was fine. Staff friendly. Price was great, room was small but accommodated just fine. Highly recommend.
Good
7.6
Pros: The price was great! The staff was courteous and prompt.
Cons: The wall are thin. We could hear (and feel!) the couple next door to us fighting. Doors were slamming, she was screaming and he was throwing things! It felt and sounded like they were in the room with us.
Good
6.5
Okay
4.0
Pros: Location close to city
Cons: Room left a lot to be desired. The bathroom floor was sticky. Refrigerator smelled horrible. The mattress was worn out. Probably dips 6" in the center with nobody on it. Toilet flushed on its own every 30 to 40 minutes. The place could use a lot of proper maintaining and repair.
Excellent
8.2
Pros: So the hotel itself was basically on the main Gatlinburg strip so this made EVERYTHING super convenient. The workers were also very polite & made sure to give us all the information that we would have needed, plus without even asking told us about the free breakfast (Due to covid 19 they only had a few things, not there fault by any means) & give us a extra room card.
Cons: The elevator was strangely stinky I’m not really sure why & our room was a little dirty like dirty bathroom mirror & finding hairs on the bed but I mean I’m not that picky or grossed out (your in a public cheap hotel)
Excellent
8.5
Pros: Very good location. Great value for this time of the year. Room was nice and comfortable.
Cons: The bathroom needed some detail attention.
Excellent
8.0
Cons: The room was nice and comfortable but small.
Excellent
8.3
Pros: we liked it for the value
Good
7.0
Pros: I liked the location, it was nice to be able to park the car and walk to where we wanted to go.
Cons: We got to the hotel around 1:00 Friday afternoon to check in. When we walked in the lady at the counter was on her cell phone, on a personal call, she did not end the call to help us, instead she continued her conversation and helped us after she finished her call. In my opinion that was rude. Then while we were checking in someone called the front desk and requested help with their shower, she told a gentleman to go help them "because they couldn't figure out how to work the shower." Her attitude about that situation was wrong and she should not have spoken so rudely about someone who is paying money to stay at your hotel, especially in front of other guests (being myself).
Mediocre
3.6
Pros: Location
Cons: TV did not work at all. Breakfast is just cold cereal and toast. Staff was rude and unwilling to accommodate. I would not stay here again.
Excellent
8.0
Okay
5.4
Pros: Close to everything Price for location Mostly very clean
Cons: The last 2 mornings of our stay they were doing some remodeling 2 doors down from our room at 8:15 in the morning. Im talking pounding, hammering, sawing, buzzing and tile break at 8:15 in the morning. I asked the woman at the front desk and she insisted they werent remodeling near my room. The towels suck. Mold above the shower
Excellent
9.1
Pros: Staff was friendly and very helpful. Facility was clean. Located within <5 minute walk of downtown. Probably deserves 5 stars but I need a lasting impression for that.
"Situated in a national park, this hotel is within a 15-minute walk of Cupids Chapel of Love and Ripley's Aquarium of the Smokies. Gatlinburg SkyLift Park and Ripley's Believe It Or Not Museum are also within 1 mile (2 km). "
Overall 7.4 Good
Based on 841 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.2
Excellent
9.1
Pros: Extra clean rooms. Wonderful staff good location
Cons: Older buildings. Not in the center of the action. Sign not lit well at night.
Excellent
10.0
Pros: Everything....Staff was great, place clean, great location, and very reasonable price. No frills, but we didn't want any. Highly recommended!
Excellent
10.0
Pros: The staff was very friendly and nice when I checked in and out and offered info for anything I needed. Everything worked and was clean, and was very quiet. Very close to everything without actually being in the middle of it all.
Excellent
9.0
Pros: Super friendly staff, comfortable beds, clean, updated rooms, good location, and an awesome value!
Cons: Outside needs to be updated (I think they may be in the process though). Clean inside the drawers, please!
Excellent
9.3
Pros: The room was a great value! The bed was very comfortable, and we enjoyed having the large fridge and WiFi. The staff was really nice, and they made check-in a breeze.
"Located in the heart of Gatlinburg, this hotel is steps away from Ripley's Haunted Adventure, Ole Smoky Moonshine Distillery and Gatlinburg Space Needle. Gatlinburg SkyLift Park and Ripley's Believe It Or Not Museum are also within 5 minutes. "
Overall 7.0 Good
Based on 1,774 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.5
Excellent
8.5
Pros: Location
Cons: The rooms don't look like they do in pictures. And the view from our "balcony" was absolutely horrible. We were looking at a wall.
Okay
5.4
Okay
4.8
Pros: Location was the ONLY this good about this hotel.
Cons: Pictures posted online portray this place as newly renovated and clean. Very outdated. Carpet had not been cleaned or shampooed maybe since it opened in the 60s. Tom was very rude about me parking in the No Parking Zone after the front desk told me to park there because there are more rooms than parking spaces. Also advertise free “continental” breakfast!!! Plain bagels, waffles, apples, and Rice Krispies. We stayed on the top floor and our view was the builidng wall next door. Do not spend your money here!
Excellent
8.0
Pros: Location and convenience
Cons: Trash truck pick up at 7:00am both mornings. I guess that’s not real the motels fault. Curtains over the windows blinds to cut back the lights coming in at night
Good
6.0
Pros: No breakfast
Cons: It is an old motel that is in desperate need of of a remodel
Good
6.0
Pros: I liked the location. Easy access to downtown activities,car travel is not easy in Gatlinburg during tourist season, so it's easier to walk.
Cons: The driveway was blocked with pedestrians every time we attempted to come and go, there were people playing music and crowds gathered around, not offering to move so we could park. Again we waited. That's mainly all I did on this trip is wait in traffic. I won't be back to Gatlinburg.
Excellent
8.0
Pros: It was clean and comfortable. Will get again for the location didn't spend much time there on the strip most of the time
Cons: The only downfall was our balcony was in a hole between two buildings and had the view of a concrete wall about 10 ft across from us
Mediocre
2.0
Cons: Booked in advance and they dropped my reservation because of insufficient funds even though it was a pay when get there plan. Very disappointed in that, was looking forward to a nice vacation but it was ruined
Excellent
8.8
Pros: The stay was good. The other reviews I read about the walls being thin are true. You can here people in the other rooms and especially in the halls. I enjoyed the stay and the location is awesome. I am sure during the busy season it would be very noise inside the building. I would stay during the off season
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Landmarks in Gatlinburg
- Ober Gatlinburg
- Ripley's Aquarium of the Smokies
- Gatlinburg Convention Center
- Hillbilly Golf
- Sweet Fanny Adams Theatre
- Star Cars Museum
- Gatlinburg Ziplines
- Ripley's Haunted Adventure
- Gatlinburg Sky Lift
- Ripley's Believe It Or Not Museum
- Amazing Mirror Maze
- Mysterious Mansion
- Gatlinburg Space Needle and Family Fun Center
- Guinness World Records Museum
- Cooter's Place