I can only say, the jacuzzi button/ timer is on the wall next to the bathroom door. Everything else was fantastic!
3 stars
Hilton Garden Inn Gatlinburg
Photos of Hilton Garden Inn Gatlinburg
Overview
Situated in Gatlinburg, Hilton Garden Inn Gatlinburg is within walking distance of Great Smoky Mountains and features a Jacuzzi and an indoor pool. It is conveniently located for guests wishing to visit the area's popular attractions.
There are a variety of facilities at the hotel that guests can enjoy, including a 24-hour reception, an express check-in and check-out feature and a fitness centre. Room service, meeting rooms and a safe are also provided.
The rooms at Hilton Garden Inn Gatlinburg have a kitchenette and tea and coffee making facilities.
There are a variety of restaurants and cafés close to the hotel, and Pigeon Forge and Sevierville are a brief car ride away. Ober Gatlinburg Ski Resort is less than five minutes' walk away.
Latest deals for Hilton Garden Inn Gatlinburg
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hilton Garden Inn Gatlinburg
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic pillow
- No smoking
- Designated smoking area
General
- Family rooms
- Fireplace
- Seating area
- Telephone
- Privacy curtain
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Bathroom
- Shower
- Spa bath
- Hairdryer
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Pool and spa
- Hot tub
- Indoor pool
Parking and transportation
- Free parking
Bedroom
- Feather pillow
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Hilton Garden Inn Gatlinburg
8.8
Very good
762 verified ratings
Wonderful
465
Very good
124
Good
85
Okay
31
Fair
30
Mediocre
9
Poor
21
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, highlighting the convenience for exploring nearby attractions. However, many reviews pointed out issues with cleanliness, particularly in bathrooms, and some found the beds uncomfortable. The amenities, especially the pool and breakfast options, were also mentioned as areas needing improvement.AI-Generated from customer reviews
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Score by provider
8.8 out of 10
680 reviews
8.6 out of 10
48 reviews
8.8 out of 10
2 reviews
9.2 out of 10
3 reviews
All reviews
Pros (+) Breakfast was done well especially during COVID-19 and the staff was extremely helpful and friendly. A+
Cons (-) You all are doing well. Thank you for a wonderful stay :)
Pros (+) Cozy beds, nice shower, clean room
Cons (-) Check in staff not so friendly, no morning room service, not as big as other Hilton’s we have stayed at
Location
635 River Road, Gatlinburg, TN 37738
What's nearby
- Ober Gatlinburg210 m
- Ole Smoky Distillery272 m
- Gatlinburg Space Needle and Family Fun Center314 m
- Gatlinburg Convention Center343 m
- Gatlinburg Sky Lift375 m
- Sugarland Cellars Winery0.4 km
- First Methodist Church0.5 km
- World of Illusions0.6 km
- Treasure Quest Miniature Golf0.7 km
- Guinness World Records Museum0.8 km
- Ripley's Aquarium of the Smokies0.9 km
- Wild Bear Falls Water Park2.4 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hilton Garden Inn Gatlinburg
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hilton Garden Inn Gatlinburg
Nearby hotels and places to stay
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See most recommended stays in GatlinburgGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 1.0 km |
Nearest Airport | Knoxville McGhee Tyson |
Distance to airport | 43.6 km |