"Excellent , support and service."(in 101 reviews)
"The "(in 101 reviews)
Cons
" at pick-up."(in 231 reviews)
"Worst rental of my life."(in 28 reviews)
" here again!"(in 22 reviews)
Overall Rating6.2 OkayBased on 3867 reviews
Cleanliness
7.1
Comfort
6.8
Overall
6.2
Pick-up/Drop-off
6.3
Value for money
6.1
Recent reviews
Traveler rating
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Find reviews that mention:
2.0
They never give me the car , I lost my money , the Newtown brand Europcar , refuse to give the car I paid for , they said we no car , when I try to get refund I got refused by u , and they never give me car or money back , I’m no happy at all , no happy , if u care about ur customer give my money backReviewed Oct 20 2024
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2.0
The car was too big. I asked for a smaller one but didn’t get it. The car stalled twice during my two day rental. On drop off, I asked for a courtesy ride home…literally a 9 min drive and they said they couldn’t. The Europcar operates out of Routes. I won’t use them again.Reviewed Oct 18 2024
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2.0
Terrible, the booking through Kayak clearly stated unlimited kilometres, and yet when I arrived they told me I had a limit of 300 km per day and they charged me extra for every additional kmReviewed Oct 17 2024
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10.0
Was a bit expensive. Service was great by European. However, I will not do business again with either Kayak, or Expedia.Reviewed Oct 16 2024
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2.0
They made a mistake with the invoice and no one is responding to me.Reviewed Oct 16 2024
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10.0
Rental agent was very pleasant and helpful. Nice, clean car.Reviewed Oct 16 2024
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10.0
Excellent!Reviewed Oct 16 2024
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6.0
The agent was awful. He was argumentative and questioned everything I said. At one point, he said Europcar would sue me! When discussing tolls, he bullied me regarding the pass. Horrible experience.Reviewed Oct 16 2024
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8.0
Vehicle in very good condition, comfortable. It was clean but minor traces of sand were on the back of the car - just to consider it for the future.Reviewed Oct 15 2024
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2.0
Terrible. Was overcharged at pickup. Poor customer service. The car received smelled like a smoker’s lungs. And calling Europe car whilst abroad for help was useless.Reviewed Oct 14 2024
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2.0
Waited 2 hours then had to cancel due to the options available.Reviewed Oct 13 2024
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8.0
Easy booking. Car worked well. Instructions for where and how to return the care were not specific enough requiring some investigation on site before finding the exact place for the car and key drop off.Reviewed Oct 13 2024