Pros: Friendly, helpful staff.
Cons: The car we reserved was not ready and we had to wait about 30 minutes for them to prep another one. Since we had reserved it online, it should have been available.
Pros: Staff very friendly and helpful. Great price through PriceLine.
Cons: All the rental car places in Hilo close at 5pm. I had to rebook my flight after discovering that. They are 5 minutes away from the airport, which is why the price was so cheap. Had to take a cab to pick up the car (I called Enterprise from the airport to inquire about transportation), but they offered me a ride when I dropped off the car, which I didn’t need then. Curious why they didn’t offer me a ride from the airport v
Pros: Excellent service I’ll definitely Use and recommend enterprise for future rentals
Cons: Not at airport did not pick up or drop off, not 24 hours
Cons: All the employees I dealt with were friendly and helpful, so excellent service.
I realize inventory was low, but my car had stains on the seats and scratches all over the outside body. It was embarrassing to ride around in.
Pros: It was so fast & easy to get a rental. Both picking up & returning, service was awesome!
Great Customer Service
Pros: Attentive staff efficient and and expedient
Pros: Fast service. Quick pickup.
Pros: The staff at the Hilo airport were friendly and helpful
wrong info given
Cons: Enterprise 800 number people said I could drop off vehicle in Waimea, HI. We picked up in Hilo, HI and people there said we could not drop off car anywhere but Hilo. This screwed with our planning.
Hilo enterprise rental on kam highway is great!
Pros: Customerbservive was excellent.
Full-size (Ford Fusion or similar) is the most frequently booked rental car type from Enterprise in Hilo.
Enterprise has 2 rental locations in Hilo. Take a look at our Enterprise rental location map to find the best rental cars near you.