Pros: Staff was not there at the time of my pick up no help on the phone when I called dollar corporate services. Staff was late opening on the second day when I went back to get my car. Not wearing facemask. Very bad experience!
Cons: Communications between dollar rental and carrentals.com, through who I made my reservation. More punctual and professional help both at the counter in person as well as online is needed.
Pros: Nothing. They closed before 6 pm, my flight was late. No car to pick up. Rip-off.
Cons: They could make provisions for early evening pickup. Ie 6 pm
Cons: We made a “reservation” for a Suburban. When we got there all they had left was a little 4 door car. We have 7 people in our family so that wouldn’t work. The man working was nice enough, but he told us when you reserve with a lower cost rental company it’s hit or miss. Sometimes you get what you want, and sometimes you don’t. He showed us a long list of people he had to call to tell them they didn’t have any cars available. I would not recommend renting from Dollar because there NO GUARANTEE that you’ll get what you reserve, or any car for that matter!
Cons: They should have notified us that they close at 2pm and that, they would not be able to rent us a car. Their sign says go upstairs to the 2nd floor and someone will help you. Then upstairs it says we close at 2pm. So we had to pay double what our original reservation was and book with Hertz there on the spot.
Cons: I booked a car at 7 pm. I reached at 7:30pm. Noone was there .
Pros: didn't pick up car - mom got corona 2 days before christmas and was unable to cancel. thanks priceline, won't be going through you anymore.
Cons: not going through priceline
Pros: Staff was nice
Cons: Car smelled and was not the one I signed up for
Pros: The size of the car was good, and the mileage was excellent
Cons: Pick up was a little strange when adding a second driver. A little surprised that fee was $13,50 per day for another driver. My most recent experience prior to this rental was with Alamo who allowed the second driver at no additional cost.
Pros: The staff was overwhelmed, but polite. The drop off was super easy.
Cons: Add more support staff at Columbus International Airport to assist customers.
Cons: Nothing.. it was perfect!
Pros: The transaction could not have gone more smoothly on either end.
Cons: The interior cleaning could have been better. There was a lot of dirt and crumbs in the cup holders and door pockets.
The pick-up and drop off was excellent. Abdi did an excellent job making sure i had the right SUV for our trip and was very helpful on both ends of the trip. In the past I had mixed experiences with Dollar but they and Abdi made this a 5 star experience.
Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Dollar in Columbus.
Dollar has 1 rental location in Columbus. Take a look at our Dollar rental location map to find the best rental cars near you.