Pros: No the agent was trying to rip me off. I ended up going with Enterprise.
Cons: Agent in Santiago was trying to rip me off. Would not accept the full cost of the rental on the credit car and wanted to charges me and extra $600 deposit
Cons: They give you different prices online & charge you double when you pick up.
Cons: When I arrived they told me they did not have the car I reserved through Kayak. That it was gone. And since it was gone they had to give me a larger more expensive car. And they said I could not take that larger more expensive car unless I added the protection plan (which I did not originally plan to buy on the less expensive car). Overall I had to spend about $200 more than I thought I was going to spend based on the Kayak rental reservation
Cons: I was force to buy car insurance even having my own through my credit card.
Pros: Nice vehicle at affordable price
Cons: Will be better if told about insurance requirements before reserving.
The experience was horrible
Pros: I liked nothing about it.
Cons: When I went to pick up the car they were charging me a total of $488.00. When I reserved it total was only $177.00. They representative told me that Kayak is a 3rd party and that they do not honor whatever contact Kayak has offered me. I asked him to see the contact and it said no such thing. They are bad for business.
Pros: Service was quick
Cons: They tried to charge me for the windshield being chipped even though it was obvious those were there previously. Pay attention to every single detail when you pick up the car because they will charge you for ANYTHING when you drop it off.
DR car rental
Pros: Clean, modern and dependable vehicles. Great staff.
Cons: No dislikes.
Pros: Modern vehichle, clean and dependable. Zero complaints.
Cons: Nothing not to like.
Pros: Car was dependable.
Cons: Upon renting vehicle taxes were included on line. Seems that more taxes were charged when vehicle was returned. Not sure why all fees were not charge when rental was booked on line?
Pros: Good customer service
Cons: I would like to know why the price comes much bigger when you finalize than the first price when you reserved?
Cons: They try to
To buy full coverage
Budget has 2 rental locations in Santiago de los Caballeros. Take a look at our Budget rental location map to find the best rental cars near you.