Book Budget car rentals in Roanoke

Reviews for Budget in Roanoke

Recent reviews

Traveler rating

Wonderful

7

Very good

1

Good

1

Okay

1

Fair

0

Mediocre

0

Poor

7

2.0

I did not make this reservation; this was made without my knowledge or consent by someone in another state. Kayak and Budget did nothing to help me handle the identity theft.Reviewed Dec 18 2023

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2.0

I like the fact it is at the airport, I don’t like the fact they no longer rent from the offsite location I booked from. Van was relatively clean on the inside but the van has seen abuse in the past there were too many dents and scratches to document. In addition the Virginia Inspection sticker was from May 2023 and I rented it on September 29, 2023, so nearly 5 months past due.Reviewed Oct 1 2023

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2.0

They did not have any carsReviewed Oct 11 2022

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10.0

Cons:Quick pickup at ROA Friendly personnel. Car very cleanReviewed May 30 2021

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8.0

Pros:The staff was helpful, and pickup and drop off were easyCons:The car reeked of cigarettes. It was quite overpowering and I could smell it on my jacket after getting out of the car. As a family of non smokers, traveling with a young child, it was kind of gross and embarrassing.Reviewed Apr 12 2021

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10.0

Pros:Helpful staff and awesome carCons:Allow debit cards for rentals!Reviewed Jul 9 2020

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8.8

Pros:Staff very helpfulReviewed May 27 2020

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5.2

Pros:Staff was niceCons:I requested a transit and got an express van. No CD player. No headrest to put kids DVD players for long drive. No plugs in back to plug in DVD players like transit has.Reviewed May 28 2019

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7.2

Cons:Better marked spaces for Dollar drop off.Reviewed Apr 23 2019

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8.0

Pros:Very friendly and very cleanReviewed Apr 9 2019

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2.0

Can’t even believe itPros:Absolutely nothingCons:Arrived and counter person informed that I was at the wrong airport location (because the consumer understands there are two budget airport locations in a town as small as roanoke, when I am told by customer service, yes pick up from the Roanoke airport there is only one conclusion to draw). He then laughed at me for being so stupid in front of other customers. I got a rental which I have pictures of that was not only absolutely filthy, but still had duct tape on the doors and trunk. The gas tank was half full despite the “full” indication on the paperwork. After informing him I was from Alaska I got to listen to how much he disproved of my senator and how the death penalty should be reintroduced nationwide. I was pulled over for a taillight the morning after pick up (day of travel) and I was informed the gentlemen filled the incorrect last name out, completely different from my own by every letter (not just a simple misspelling) and was told to go to the rental place immediately (I have both copies of paperwork) the best part? He wrote my correct drivers license number clearly showing this was malicious. I absolutely cannot even believe what happened. It’s so unbelievable it sounds like a fallacy. I assure you it is not. I am at a loss for words from my experience.Reviewed Sep 11 2018

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10.0

Great dealPros:Ford Taurus was exceptionalCons:Took three attempts to get the bill correct but finally got it rightReviewed Apr 24 2018

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More

• What is the most popular rental car from Budget in Roanoke?

  Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Budget in Roanoke.

• How many car rental locations does Budget have in Roanoke?

  Budget has 2 rental locations in Roanoke. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Roanoke airport (ROA)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Roanoke airport (ROA)?

  Yes