Cons: Long line to check car. Waited a long time then we were told we could put keys on dashboard and show our gas receipt to someone downstairs. No one downstairs but when we came back up our car was gone. Then we were charged$17 d for gas even though it was full. We had and it took phone calls to get the$17 fee reversed. No one was in charge of any kind of office. Free resolved ok but it was an ugly return process
Pros: Car dirty when picked up, cigarette ash everywhere. Tank was completely full when dropped off, and I was charged for 1/8 tank of fuel.
Cons: Clean car, don't scam customers.
Pros: I got a free upgrade due to my type of vehicle was not available. Which in turn was worse gas mileage, but a very nice vehicle. Representative was great. She deserves a raise.
Cons: Not any fault of Budget, the previous renters trashed the vehicle with a lot of sand and sun protection lotion that is very hard to vacuum and clean off. They also dented it. The Rep went out of her way to make it right and tried her best to clean it.
No car available
Cons: Car/van was not available
No help from the rental office staff in Kissimee
Pros: easy to pick up
Cons: Didn't warn us that the on ramp to the highway right next to the rental office accepted nothing other than quarters or the easy pass (no signage either), so we were charged an extra fee that we couldn't then avoid. Also, tried to give us less than a full tank of gas, and didn't fix it on the computer when we asked for a receipt to confirm it...the person at the drop off in Tampa had to make all the adjustments
Pros: The car was fine, newish, and drive well. Drop off was cake...very quick.
Cons: I wanted to pick up the car a bit early, but they didn't have any "economy". So, they said that they only had suv for a different rate. One question: how does a car rental place without any cars make you feel? Answer: less than confident.
Pros: The car he gave us was pretty new and nice. The guy who works there was nice.
Cons: We were glad that we came right on time since it was the last car they had. The guy behind us in line had a reservation and was told to go to a different location since they were out of rental cars. The place is hard to find and very small. The guy who was there was nice but he pretty much did everything, from taking care of customers coming in, and picking up the cars. At some point, a bunch of customers were at were confused because he just left the office and no one was thre.
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Budget in Kissimmee.
Budget has 3 rental locations in Kissimmee. Take a look at our Budget rental location map to find the best rental cars near you.