Book Budget car rentals in Carolina

Reviews for Budget in Carolina

Recent reviews

Traveler rating

Wonderful

14

Very good

6

Good

1

Okay

2

Fair

8

Mediocre

0

Poor

21

2.0

Waiting 2 hours to pick up the car, even though had a reservation. One hour in line to get to the desk to show my reservation. Of course they didn’t have the vehicle I rented or similar vehicle. Got something different. Ok, still served our purpose. Went outside to get the car and saw that there was at least 40 people waiting for their car. Not exaggerating, there might have been more. Waited another hour outside in the heat with two small kids and nowhere to sit. The experience was mind boggling. It was an expensive rental and the car was given to us muddy and sandy—-even though I waiting an hour for the car be presumably cleaned to be given to me. Upon return, they said I would receive my receipt via email. I’m still waiting. I have no way of confirming that what I was charged is accurate, it’s more than the estimate. Don’t have much hope in being helped by calling. What a terrible experience.Reviewed Jul 8 2024

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10.0

clean, new, good customer serviceReviewed Jun 25 2024

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8.0

quick in/out and car was fine. No stressReviewed Feb 11 2024

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8.0

Faster serviceReviewed Feb 10 2024

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10.0

Love itReviewed Jan 17 2024

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4.0

Very long line, no pricing transparency, LDW is 3x what Budget advertises on website, add’l $250 deposit which is not mentioned in website is quietly charged and when asked what it was for was told, “that’s how it is here”. License plate and car color on my contract not same as car I was told to get into, informed discrepancy and was told to take the car anyway. Car was missing actual parts and made funny sounds, more like a car share service than a car rental service.Reviewed Jan 8 2024

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10.0

GoodReviewed Oct 31 2023

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1.9

We didn’t even get a chance to rent a car. The line was fifty people long and did not move the hour and a half we stood in line. There was only one poor guy working and he spent the whole time with just one customer. There was no communication as to what was the cause of the delay. We ended canceling the reservation and just taking Uber around. The whole experience was vey disappointing as we didn’t even get a chance to receive the service we booked.Reviewed Jun 24 2021

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3.9

Convenient because it is located right in the airport however only 1 person working behind the counter. My reservation was for 11am and it took almost 2 hours just in line. Then another 15 or so for the car. The car rental agencies off the airport are much much quicker.Reviewed Jun 23 2021

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4.0

Pros:Staff was friendlyCons:Dropping off was a nightmare. Only one person working.Reviewed May 25 2021

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2.0

Pros:Not much - car was ok as expectedCons:Had to wait in line for 3.5 hours even with specific reservation - this issue is budget/Avis specific as they are severely understaffed. Will never use them againReviewed May 18 2021

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10.0

Pros:Yes and yesCons:The price could be less and autoexpresso only should be charged for what uReviewed May 12 2021

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More

• What is the most popular rental car from Budget in Carolina?

  Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Budget in Carolina.

• How many car rental locations does Budget have in Carolina?

  Budget has 1 rental location in Carolina. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Luis Munoz Marin Intl airport (SJU)?

  No (According to our data)

• Does Budget offer shuttle or airport pick-up services from Luis Munoz Marin Intl airport (SJU)?

  Yes