10.0
Cons:New Subaru, autonomous driving made my trip so easier!!Reviewed Apr 5 2021
review from 8.0
Pros:Quick pickupCons:No walk thru inspection before taking car rentalReviewed Mar 4 2021
review from 10.0
Pros:Very friendly and helpful. They dug out the car after a snow storm without complaint. Had the car ready to go.Cons:I was not familiar with the car, a little tutorial would have been the cherry on top. Otherwise, it was a positive experience.Reviewed Jan 31 2021
review from 2.0
Pros:Nothing. They didn't have a car for me. I booked online, I payed the deposit, I showed up to pick up the car and they told me they didn't have anything for me, that they wouldn't honor my booking, wouldn't refund my deposit, and I was forced to spend $250 to buy a ticket for a 26 minute flight.Cons:Everything. Having the car that I booked, and if not, refunding the deposit.Reviewed Oct 6 2020
review from 9.6
Pros:Staff was super friendly and helpful when I went to pick up the car. The return was also super easy- just handed back the keys.Reviewed Jun 15 2020
review from 10.0
Pros:Pick up and drop-off was super easyCons:The car had some noticeable scratches to the paint job.Reviewed Dec 25 2019
review from 3.2
Pros:Convenient locationCons:Car was dirty inside and outsideReviewed Jul 7 2017
review from 2.0
Car not available.Pros:They were prompt in telling us that the vehicle wasn't available.Cons:Even though we were able to make a reservation online, the amount of time between when we made the reservation and when we needed to pick it up was insufficient.Reviewed Jul 5 2017
review from 9.2
Pros:Awesome people in the Avis office - a big thanks to there helpfulness and patienCons:I was on a tight schedule. I just had to make the 45 minute ride up to Flagstaff to pick up the rental. It took about 1 1/2 hrs - and why?? Because the WRONG STREET ADDRESS is on Google! WTH !! AVIS.... Did you ever hear the expression: "Get your kicks on State Route 66". ?? NOOOOO It's: "Get your kicks on Route 66" !! How long has this expression been around?!?! Holy mole! Can you PLEASE change the darn address? C'monnnaaaReviewed Jul 2 2017
review from 7.2
LEVEL OF CAR RESERVED NOT AVAILABLE AT PICKUPCons:Reserved a premium car but they did not have one available when we arrived. We were offered the next level down -- a full size -- but with no adjustment in the rate (which was already very low, admittedly). We were told that the small, privately-owned Flagstaff location usually did not have premium cars and that they had advised Avis that the booking system needed to be adjusted to reflect this, without results. We were advised to contact Avis directly if we wished to pursue a rate reduction.Reviewed Apr 6 2016
review from 10.0
Yay Avis at Flagstaff airport!Pros:Prompt, efficient, and friendly!Cons:no washer fluid -- a winter thing?Reviewed Dec 29 2015
review from 9.6
Perfect rental, so satisfied!Pros:Quick and simple procedure, friendly staff at Avis. Very nice van. Kayak was so easy to navigate and book! Very happy!!Reviewed Dec 23 2015
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