Book Alamo car rentals in Tel Aviv

Reviews for Alamo in Tel Aviv

Recent reviews

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Wonderful

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Very good

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Mediocre

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4.0

Insurance cargeCons:Alamo did not release car without me purchasing insurance for the car from Alamo. This is despite the fact that my credit card automatically insures all my rental cars. The mandatory insurance purchase, which was greater in cost than renting the car itself, was not mentioned at Kayak website during the booking.Reviewed Dec 17 2018

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2.0

The price online was completely differentPros:NothingCons:I got registration online with the price and when we came for pickup, the price was completely different, much much higher I would never work with this site againe and specialy with alamo carsReviewed Feb 4 2018

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8.0

Proof of competence when things need to be adjustedPros:The car which was a large Fiat was good except that the front fender was loose when the car was given to me. It got looser as the trip went on and I finally called to get a replacement car. Eldan, the agency that represents Alamo, was very good at replacing the car but their main Jerusalem office was all but closed because of the visit by Vice President Pence. Their representative Sarah at headquarters steered us to a smaller office nearby in Givan Shaul, but they didn't have a lot of cars. We got a large dirty 4 wheel drive Diesel Dacia when we indicated to the manager David that we could drive a manual shift. Adriel, the manager of the downtown branch who was in Givan Shaul because he couldn't get to the office either because of Pence, said that we could return the Dacia to him downtown in two days and get the exact same type of car that we had had before but with an attached fender. We did that and the Eldan team was good to their word. At all times, everyone on the Eldan team, was courteous and resourceful at getting our problems solved. It's not how you react when situations are simple that tests the mettle of an organization, but how you react when there is a problem. The Eldan team was great. I would use them again.Cons:Because of all of the confusion, as described in the what went right section at left, I was charged for a fillup of gas. When I got the Dacia in the Givan Shaul office, because of the confusion, I was given the car with a partially filled tank of gas. I returned the car with the same partially filled tank of gas as well. I was charged for the partial fillup. I will have to call Eldan in Israel to get that charge removed. I do feel that they will do this because of the treatment I have received from them to date.Reviewed Feb 1 2018

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9.2

Pros:Free upgradeCons:Original navigation system in the car had some issues. Also, mirrors wouldn't automatically open after I would start the car. Pls, note that the rate doesn't include the mandatory insuranceReviewed Sep 14 2017

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2.0

Dacia "automatic"transmission was like riding a bucking broncoPros:The manager at Ben Gurion airport for Eldan rentals, the presumed local Alamo affiliate, was very nice.Cons:I had reserved 2 infant car seats but upon arrival the 2 car seats presented to us were filthy and worse, had no restraining straps. The manager was nice and apologized and offered us an "upgraded" rental, which turned out to be the Dacia. The transmission on the Dacia was the worst on any car that I've driven. It was rough, sluggish, jerked and at times made us feel as if we were in a rodeo riding a bucking bronco. There is no Park setting on this transmission, only Drive, Neutral and Reverse, so that when parking or waiting at a traffic light on an incline, the parking brake must be utilized. I don't know if the Dacia that we received was a lemon, or whether our experience is characteristic.Reviewed Aug 23 2017

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7.2

Pros:Nice car and good valueCons:Had to wait an hour on line to pick up the car since they had only one person behnd the counter for most of the time.Reviewed Jul 9 2017

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9.6

Excellent experiencePros:At first it was a small bit of hassle but then it all went smooth sailing and easy. Inc a upgradeReviewed Jan 19 2017

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• What is the most popular rental car from Alamo in Tel Aviv?

  Mini (Kia Picanto or similar) is the most frequently booked rental car type from Alamo in Tel Aviv.

• How many car rental locations does Alamo have in Tel Aviv?

  Alamo has 2 rental locations in Tel Aviv. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Ben Gurion Intl airport (TLV)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Ben Gurion Intl airport (TLV)?

  Yes