Pros: Staff was execellent- but because of covid-19 counter measures- had to wait outside and do transaction through small window opening in trailer and in facial mask.
Cons: Honestly if not for above mentioned procedure it would have been perfect. Really attentive, fast and knowledgeable staff and nice car
Pros: The price/value was great, and the rental extension over the phone was a simple and easy process without any price-gouging.
Cons: During this Covid19 lockdown, the Alamo office shutdown early and nearly left me stranded in the middle of nowhere with no way of getting out. Calling the head office or local office gave zero help. I only got the car by yelling from outside the gate until I got the attention of the worker in the office, and then convincing her to allow me to fulfill the reservation. If that hadn't happened I would've been completely stranded in the middle of nowhere for 24hrs
Cons: They were closed when I arrived!! I
Never got the car
Pros: The staff were very knowledgeable and professional with their service. Amazing service. A+
Cons: Everything was perfect.
Pros: Even though many people arrived at the same time, they were relatively quick and efficient. Our car had a good amount of sand when we returned it and she didn’t mind at all. She understood since we were on a beach vacation after all!
Cons: They’re a minute outside of the airport so there’s a shuttle that takes you back and forth but again it was very quick and efficient. They know the time tables of the airport so they’re very respectful of that.
Pros: Friendly staff.
Pros: Convenient to the airport terminal when dropping off the car.
Cons: A little faster at the counter would be nice. But this was pretty good for Puerto Rico.
Pros: Just an overall great experience. Staff was friendly and helpful. Even with flights arriving at odd times, there were many options to pickup and drop off the rental.
Alamo in Aguadilla
Pros: I liked that the drop off was very quick and the staff is friendly. Car was clean.
Cons: I didn't like that Alamo makes no mention that Enterprise bought them out at that location and are no longer called Alamo, which makes them difficult to find. They are also not located at the airport terminal as they claim. Had to wait 15 minutes for a shuttle to and from the airport.
Pros: Everiring was ecelent
Pros: Nice and clean car, flexibility with the insurance coverage, clerk (Alissa Rodriguez) was professional and detailed with the rental process.
Cons: Way charges for the use of the Ez Pass.
Pros: Birthing it was horrible
Cons: Car was dirty, windshield was stained and there was no wiper fluid.
Alamo has 1 rental location in Aguadilla. Take a look at our Alamo rental location map to find the best rental cars near you.