|"Great location great helpful staff."||(in 501 reviews)|
|"Very helpful and friendly staff."||(in 232 reviews)|
|"Room was clean and modern."||(in 267 reviews)|
|"The room was not clean"||(in 258 reviews)|
|"Bed is squeaky and uncomfortable"||(in 51 reviews)|
|"Breakfast choice was poor."||(in 4 reviews)|
Wireless LAN is horrible
Affordable convenient modern
Everything was clean staff great and all essential services available. Caters to English speakers.
Near JR station and metro
The room is too smaller
Poor customer service
Great Hotel and Great Location
Friendly staff speaks English and location is very close to Train station. Love staying here when I travel to Tokyo.
The pillows were very uncomfortable.
My boyfriend and I stayed there for nine nights and were able to explore easily. Locations such as Akihabara, Harajuku, Meiji Shrine, Shibuya, and a lot more are a short train ride away and with the train station so close it was easy to get around. Lots of shops, restaurants, and arcades within walking distance of the hotel.
Great location, great price
Location, Limousine Bus access, Close to train station, affordable
Wi-Fi is good, not great, but free
Very convenient location. Good Cleanliness and provode good quality shower gel and shampoo.
Unfriendly male front desk staff (no smiling face). We came with 2 families and 5 small kids, they were making some noise and chasing around at the lobby while we were checking in, one male staff warned us this was not appropriate. Yes, I respect the reminder but expect a more friendly approach. And I believe if the hotel allows to have children to stay in, they should anticipate how children behave. It was our first day arrival, with such unfriendly approached, it really spoilt our mood.
The location of the hotel is excellence. The room is clean and relatively larger than other hotel in similar price range.
No fittness center
Location is very good and room is very clean as well.
The Hotel Sunroute Plaza Shinjuku is located in the center of Shinjuku’s business district. It is a fast walk to the JR Shinjuku Station and bus stations. The hotel has 624 guest rooms, all of which are non-smoking. Many guests come for business or vacation. The hotel has ADA accessible rooms for those with mobility concerns or special needs. The security system promises all of their guests are safe during their stay. Elevators are controlled by a system that only hotel guests can use.
Every room has free WiFi, a refrigerator, electric kettle, hairdryer, iron, LCD TV, alarm clock, and more. Check-in time is 2:00 pm and check out is at 11:00 am. There is English, Korean, Chinese, and Japanese staff available for all guests. The hotel includes many amenities too.
Some of the amenities and services the hotel offers are free WiFi, restaurant and bar, conference rooms, spa, room service, laundry services, parcel delivery services, parking lot, faxing and copying, and more. No pets are allowed at this location.
There are many types of rooms here. The largest room is the twin with sofa bed, which holds five people comfortably. There are a couple of single beds and a sofa bed. Two children that are below age six can share a bed. Each room has nightclothes, slippers, toothbrushes, refrigerator, electric kettle, hairdryer, and an iron. The bathroom is spacious as well, and cribs are available upon request. CNN, CCTV, and other channels are available.
based on 6,583 reviews
Policies vary by room type and provider.
Hotel Sunroute Plaza Shinjuku is located at 2-3-1 Yoyogi in Shibuya, 6.3 km from the center of Tokyo. Shinjuku Gyoen National Garden is the closest landmark to Hotel Sunroute Plaza Shinjuku.
Check-in time is 2:00 PM and check-out time is 11:00 AM at Hotel Sunroute Plaza Shinjuku.
Yes, Hotel Sunroute Plaza Shinjuku offers free Wi-Fi.
No, Hotel Sunroute Plaza Shinjuku does not offer free parking.
No, Hotel Sunroute Plaza Shinjuku does not offer free airport shuttle service.
Hotel Sunroute Plaza Shinjuku is 17.1 km from Tokyo Haneda.
No, pets are not allowed at Hotel Sunroute Plaza Shinjuku.
No, Hotel Sunroute Plaza Shinjuku does not have a pool onsite.