Cons (-) Wireless LAN is horrible
3 stars
Hotel Sunroute Plaza Shinjuku
Photos of Hotel Sunroute Plaza Shinjuku
Overview
The Hotel Sunroute Plaza Shinjuku is located in the center of Shinjuku’s business district. It is a fast walk to the JR Shinjuku Station and bus stations. The hotel has 624 guest rooms, all of which are non-smoking. Many guests come for business or vacation. The hotel has ADA accessible rooms for those with mobility concerns or special needs. The security system promises all of their guests are safe during their stay. Elevators are controlled by a system that only hotel guests can use.
Every room has free WiFi, a refrigerator, electric kettle, hairdryer, iron, LCD TV, alarm clock, and more. Check-in time is 2:00 pm and check out is at 11:00 am. There is English, Korean, Chinese, and Japanese staff available for all guests. The hotel includes many amenities too.
Some of the amenities and services the hotel offers are free WiFi, restaurant and bar, conference rooms, spa, room service, laundry services, parcel delivery services, parking lot, faxing and copying, and more. No pets are allowed at this location.
There are many types of rooms here. The largest room is the twin with sofa bed, which holds five people comfortably. There are a couple of single beds and a sofa bed. Two children that are below age six can share a bed. Each room has nightclothes, slippers, toothbrushes, refrigerator, electric kettle, hairdryer, and an iron. The bathroom is spacious as well, and cribs are available upon request. CNN, CCTV, and other channels are available.
Latest deals for Hotel Sunroute Plaza Shinjuku
*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travelers at the hotel.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hotel Sunroute Plaza Shinjuku
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Pajamas
- Trash cans
- Conditioner
Accessibility and suitability
- Disabled Access
- Elevator
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- Conference rooms
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Kettle
- Refrigerator
- Vending machine (drinks)
- Coffee shop
General
- Slippers
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
- Storage available
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Laundry
- Laundry facilities
- Laundry service
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Family friendly
- Kids meals
Spa
- Massage
Reviews of Hotel Sunroute Plaza Shinjuku
8.6
Very good
9327 verified ratings
Wonderful
4406
Very good
2379
Good
1475
Okay
538
Fair
331
Mediocre
106
Poor
92
Summary of reviews
Guests say
Guests generally appreciated the hotel's convenient location, with easy access to transportation and nearby amenities. The service received positive remarks, with several guests noting helpful staff. However, there were complaints about room size and comfort, particularly regarding the beds and pillows. Cleanliness appeared to be a mixed aspect, with some rooms found satisfactory while others did not meet expectations. Overall, while the location and service are strong points, the hotel may need improvements in room comfort and value for the price.AI-Generated from customer reviews
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Score by provider
8.5 out of 10
2130 reviews
9 out of 10
1457 reviews
7.8 out of 10
22 reviews
8.9 out of 10
1 review
8.7 out of 10
6 reviews
All reviews
Pros (+) Everything was clean staff great and all essential services available. Caters to English speakers.
Cons (-) Enjoyed everything.
Pros (+) Near JR station and metro
Cons (-) The room is too smaller
Pros (+) Breakfast
Cons (-) Poor customer service
Pros (+) Friendly staff speaks English and location is very close to Train station. Love staying here when I travel to Tokyo.
Cons (-) The pillows were very uncomfortable.
Pros (+) My boyfriend and I stayed there for nine nights and were able to explore easily. Locations such as Akihabara, Harajuku, Meiji Shrine, Shibuya, and a lot more are a short train ride away and with the train station so close it was easy to get around. Lots of shops, restaurants, and arcades within walking distance of the hotel.
Location
2-3-1 Yoyogi, Tokyo 151-0053
What's nearby
- Harajuku1.9 km
- Central Tokyo3 km
- Roppongi Hills3.7 km
- Roppongi4 km
- Roppongi Hills Mori Tower4 km
- Nippon Budokan4.6 km
- Kokyo4.8 km
- Tokyo Dome5.2 km
- Tokyo Tower5.2 km
- Shinbashi5.6 km
- Tokyo Electric Power Company5.6 km
- Shiodome6.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Sunroute Plaza Shinjuku
Low season | June |
|---|---|
High season | March |
Average price (weeknight) | ₱10,599 |
Average price (weekend night) | ₱13,703 |
When to book a room at Hotel Sunroute Plaza Shinjuku
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city center | 6.3 km |
Nearest Airport | Tokyo Haneda |
Distance to airport | 17.1 km |