Cons (-) Breakfast included is only continental breakfast. It should include full breakfast. Valet parking takes too much time to bring the car.
4 stars
Thompson Playa Del Carmen Main House
Calle 12 Entre 5ta Ave. y 10, Centro, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 206 4800Photos of Thompson Playa Del Carmen Main House
Overview
Thompson Playa del Carmen - Adults Only is set amongst Playa del Carmen's well-known restaurants and eateries, just a brief stroll from Terminal Foranea de Autobuses Station. It also offers a 24-hour reception, an express check-in and check-out feature and an outdoor pool.
The hotel provides a concierge, a car rental desk and babysitting/child services. In fine weather, an outdoor terrace offers an ideal spot to relax. It also has useful options for business meetings and events.
For the comfort of those staying at the property, the room is fitted with a hair dryer and a mini bar.
Thompson Playa del Carmen - Adults Only is situated amongst the area's sightseeing attractions, nightlife and shops, and Mamitas Beach Club is within walking distance. Xcaret Archaeological Site and Xcaret Eco Theme Park are just an easy car ride from the hotel.
Latest deals for Thompson Playa Del Carmen Main House
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Thompson Playa Del Carmen Main House
- Snorkeling
- Outdoor pool
- Beachfront
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
- Dining table
General
- Interconnected room(s) available
- Landmark view
- Pool view
- Privacy curtain
- Storage available
- Beachfront
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
- City view
Services and conveniences
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Infinity pool
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Rooftop pool
- Pool bar
Things to do
- Fishing
- Board games/puzzles
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Cooking classes
- Night club
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- Radio
- Shared lounge/TV area
- TV
Outdoor
- Outdoor dining area
- Outdoor furniture
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Fold-up bed
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
- Valet parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Thompson Playa Del Carmen Main House
7.6
Good
682 verified ratings
Wonderful
381
Very good
110
Good
77
Okay
35
Fair
32
Mediocre
14
Poor
33
Summary of reviews
Guests say
Overall, guests expressed significant dissatisfaction with the service at the hotel, citing poor communication and unresponsiveness from staff, particularly in handling requests and complaints. Despite these service issues, many guests appreciated the hotel's cleanliness and found the location to be excellent, with easy access to local attractions. However, some reviewers also pointed out concerns about charges and fees, which detracted from their overall experience.AI-Generated from customer reviews
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Score by provider
7.6 out of 10
253 reviews
3.4 out of 10
2 reviews
9.4 out of 10
1 review
All reviews
Location
Calle 12 Entre 5ta Ave. y 10, Centro, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Parque 28 de julio338 m
- La Fe0.6 km
- Albertos SCUBA0.6 km
- Beyond Diving0.6 km
- Mexico Blue Dream0.6 km
- Mamita's Beach Club0.7 km
- Terminal Marítima de Playa del Carmen0.9 km
- O2 Mexico1 km
- Aviario Xaman Ha1.5 km
- Guadalupe Church2.2 km
- The Reef Marina2.3 km
- 5th Avenue2.4 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Thompson Playa Del Carmen Main House
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.3 |
|---|---|
Distance to city center | 0.7 km |
Nearest Airport | Cozumel |
Distance to airport | 19.1 km |