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The Palm at Playa
4 stars

The Palm at Playa

8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 128 0191
From
₱3,225
Cheapest

rate per night

7.4
Good
based on 1020 reviews
1,020 reviews
Room type
Provider
Nightly total
King room
₱3,225
Standard room
₱3,270
Double room
₱3,362
56 more The Palm at Playa deals
56 more The Palm at Playa deals

Photos of The Palm at Playa

Overview

Rating

Located within walking distance of Terminal Foranea de Autobuses Station, The Palm at Playa offers free Wi-Fi, a rooftop pool and a private beach. This 3.5-star hotel is close to everything Playa del Carmen has to offer.

This contemporary hotel provides a rooftop terrace, a Jacuzzi and a beauty centre. For a fast and effortless arrival and departure experience, guests can benefit from the express check-in/check-out kiosk.

The air-conditioned rooms at the hotel are modern and have a mini bar, an iPod docking station and a flat-screen TV. They all offer a private bathroom, a telephone and a ceiling fan.

Serving Mexican dishes, Grill provides a convenient setting for an enjoyable meal. Room service is also available during certain times.

The Palm at Playa is located in the popular tourist destination of Centro. Xcaret Eco Theme Park and Xcaret Archaeological Site are an easy car trip away.

Rating
7.4
Good
Based on 1,020 verified guest reviews

Latest deals for The Palm at Playa

ons 4/30
tors 5/1
Double room
1 king bed
₱3,362
bed type unknown
₱3,426
bed type unknown
₱3,785
Standard room
bed type unknown
₱3,270
bed type unknown
₱3,324
bed type unknown
₱3,401
King room
bed type unknown
₱3,225
bed type unknown
₱3,834
bed type unknown
₱5,721
Deluxe room
bed type unknown
₱4,170
bed type unknown
₱4,209
bed type unknown
₱4,432
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at The Palm at Playa

  • Private beach
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Trash cans
  • Free Internet
  • Conditioner

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water
  • 24hr front desk

General

  • Window
  • Quiet street view
  • Seating area
  • Garden view
  • Inner courtyard view
  • Sofa
  • City view

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Outdoor furniture
  • Private beach
  • Garden

Pool and spa

  • Rooftop pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Disabled Access
  • Accessible by elevator
  • Upper floors accessible by elevator
  • Designated smoking area

Bathroom

  • Shower
  • Toilet
  • Toilet paper
  • Public bath
  • Private bathroom

Parking and transportation

  • Airport shuttle (surcharge)
  • Airport shuttle
  • Free parking
  • Private parking

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge

Things to do

  • Eco tourism
  • Beach access
  • Bicycle rental
  • Scuba diving

Kitchen

  • Microwave
  • Coffee machine
  • Kitchen

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • Safe

Workspace

  • Desk

Family friendly

  • Babysitting or child care

Reviews of The Palm at Playa

7.4
Good
1020 verified ratings
Wonderful
475
Very good
181
Good
125
Okay
61
Fair
52
Mediocre
42
Poor
84

Summary of reviews

Guests say
Guests appreciated the hotel's location, noting its proximity to restaurants and attractions. However, many reviews highlighted significant issues with cleanliness and noise levels, mentioning dirty rooms, blocked access to parking, and loud music from nearby bars and clubs that disrupted sleep. While some guests praised the service, particularly from a staff member named Sandra, the overall sentiment was mixed due to the persistent issues with the facilities and environment.
AI-Generated from customer reviews
Location9 out of 10
Service8.5 out of 10
Room Size8.5 out of 10
Cleanliness1 out of 10
Noise Level0.5 out of 10
Sort by:Most recent

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Score by provider

All reviews

6.2
Okay
Anonymous, Sep 2018
Pros (+) The staff The location. The room is big and nice . Bathroom is excellent. Breakfast is good . Parking place
Cons (-) For a 4 star hotel, I expected to get a clean and prepare room . This wasn’t the case. Beautiful hotel and poor maintenance Very noisy area at night
9.4
Wonderful
Hani, Oct 2017
Pros (+) Centric. Staff a great. Modern and great room . Very comfortable. In the room you have 2 showers A terrace and a lots of small things Like a bag with Towels to the beach . Umbrellas in case of rain , etc Breakfast is good with a lot of choises . Great atención . The pool at the last floor is incredible
Cons (-) We got a room with a terrace to the street. Very noisy. You have to Ask for a quite room . The hotel restaurant try to attract people at night with a very noisy music .
6.2
Okay
Anonymous, Nov 2016
Pros (+) The shower area was beautiful with two ceiling shower heads.
Cons (-) Unfortunately, the showers had no hot water. We reported it to the desk at 8:30. We then went for breakfast, then shopping. When we returned at 11:15, there was still no hot water and we were checking out at noon. Upon checkout, we again complained. The front desk staff said they had someone check it out and it was working okay. It definitely wasn't since on shower was turned to cold and the other...
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Location

8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Parque 28 de julio213 m
  • Albertos SCUBA379 m
  • Terminal Marítima de Playa del Carmen0.6 km
  • La Fe0.8 km
  • Beyond Diving0.9 km
  • Mexico Blue Dream0.9 km
  • Mamita's Beach Club1 km
  • Aviario Xaman Ha1.2 km
  • O2 Mexico1.3 km
  • The Reef Marina2 km
  • Playacar Golf Club2.1 km
  • Guadalupe Church2.5 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at The Palm at Playa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Palm at Playa

  • Where is The Palm at Playa located?

    The Palm at Playa is located at 8th Street Between 5th And 10th Avenue in Centro, 0.5 km from the center of Playa del Carmen. Parque 28 de julio is the closest landmark to The Palm at Playa.

  • When is check-in time and check-out time at The Palm at Playa?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at The Palm at Playa.

  • Does The Palm at Playa offer free Wi-Fi?

    Yes, The Palm at Playa offers free Wi-Fi.

  • Does The Palm at Playa offer free parking?

    Yes, The Palm at Playa offers free parking.

  • How far is The Palm at Playa from the airport?

    The Palm at Playa is 19 km from Cozumel. The Palm at Playa is 50 km from Cancun.

  • Does The Palm at Playa have a pool?

    Yes, The Palm at Playa has a pool onsite.

  • How does KAYAK find such great The Palm at Playa hotel deals?

    KAYAK scours the web for all room deals available at The Palm at Playa in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Palm at Playa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Palm at Playa.

See more FAQs

Nearby hotels and places to stay

Closest

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3-star hotel
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Hotel Blvd
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Cheapest

See cheapest stays in Playa del Carmen
3-star hotel
56% cheaper
Hotel Blvd
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4-star hotel
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3-star hotel
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3-star hotel
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Most recommended

See most recommended stays in Playa del Carmen
3-star hotel
Hotel Lunata - 5th Avenue8.8 Excellent (454 reviews)0.1 kmWi-Fi, Wi-Fi available in all areas, Flat-screen TV₱3,890+
3-star hotel
Kinbe Deluxe Boutique Hotel
8.7 Excellent (54 reviews)0.16 kmWi-Fi, Coffee machine, Free toiletries₱3,550+
3-star hotel
10% cheaperHotel Los Itzaes by 5th av8.7 Excellent (619 reviews)0.06 kmOutdoor pool, Restaurant, Free Wi-Fi₱2,999+
2-star hotel
Lab-Nah8.6 Excellent (607 reviews)0.16 kmWi-Fi, Free toiletries₱8,254+

Good to know

Value for money

7.7

Distance to city center

0.5 km

Nearest Airport

Cozumel

Distance to airport

19.1 km

Everything you need to know for your stay in Playa del Carmen

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