3 stars
Hotel Maya Turquesa
Calle 8 Norte, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 873 2519Photos of Hotel Maya Turquesa
Overview
Hotel with free breakfast, steps from Quinta Avenida An outdoor pool, a restaurant, and a snack bar/deli are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a children's pool, a 24-hour front desk, and tour/ticket assistance are onsite. Hotel Maya Turquesa - Playa del Carmen offers 40 air-conditioned accommodations with safes and ceiling fans. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. An outdoor pool and a children's pool are on site.
Latest deals for Hotel Maya Turquesa
Amenities at Hotel Maya Turquesa
- Outdoor pool
- Restaurant
- Room service
- Free Wi-Fi
- Business center
- Flat-screen TV
- Free toiletries
- Child pool
- Internet
- Laundry facilities
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Safety deposit box
- Currency exchange on-site
- Room service
- Tour desk
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Entire unit located on ground floor
- Disabled Access
- No smoking
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Kitchen
- Microwave
- Kitchenware
- Refrigerator
- Dining area
- Kitchen
- Kitchenette
Dining
- Minibar
- Packed lunches
- Snack bar
- Restaurant
- Food can be delivered to guest accommodation
- Dining table
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Baby safety gates
- Complimentary breakfast
Bathroom
- Shower
- Toilet
- Toilet paper
- Private bathroom
Things to do
- Beach access
- Casino
- Beauty salon
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Pants press
Bedroom
- Socket near the bed
- Wardrobe or closet
General
- Family rooms
- Storage available
Media and entertainment
- Flat-screen TV
Workspace
- Fax/photocopying
Health and safety
- Daily housekeeping
Pool
- Outdoor pool
Reviews of Hotel Maya Turquesa
6.9
Okay
1775 verified ratings
Wonderful
554
Very good
278
Good
272
Okay
147
Fair
167
Mediocre
107
Poor
250
Summary of reviews
Guests say
The reviews for this hotel are overwhelmingly negative, with guests expressing frustration over issues with cleanliness, service quality, and the overall value for the price. Many reported dirty rooms, poor maintenance, and a lack of essential services, such as hot water and proper communication with the staff. Additionally, guests found that the photos online were misleading, contributing to their dissatisfaction. Positive aspects were scarce, with only a few mentions of the location and some staff being friendly.AI-Generated from customer reviews
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Score by provider
6.9 out of 10
233 reviews
Location
Calle 8 Norte, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Parque 28 de julio145 m
- Albertos SCUBA0.4 km
- Terminal Marítima de Playa del Carmen0.6 km
- La Fe0.8 km
- Beyond Diving0.9 km
- Mexico Blue Dream1 km
- Mamita's Beach Club1 km
- Aviario Xaman Ha1.2 km
- O2 Mexico1.3 km
- The Reef Marina2 km
- Playacar Golf Club2.1 km
- Guadalupe Church2.5 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Maya Turquesa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Maya Turquesa
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Playa del CarmenGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 0.5 km |
Nearest Airport | Cozumel |
Distance to airport | 19.2 km |