Car rental at León Del Bajio Airport

Cleanliness

6.0

Comfort

6.0

Pick-up/Drop-off

6.0

Value for money

6.0

One location in León Del Bajio Airport

Locations in León Del Bajio Airport

Leon Intl Airport

+52 472 748 2043

Monday	05:00 - 23:00
Tuesday	05:00 - 23:00
Wednesday	05:00 - 23:00
Thursday	05:00 - 23:00
Friday	05:00 - 23:00
Saturday	05:00 - 23:00
Sunday	05:00 - 23:00

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Reviews

6.0 Okay

Apr 2024

Ended up not renting the vehicle. When we went to the counter, we were told the insurance (full coverage) Kayak/Expedia included in the fee was not valid, and a separate fee was required to cover driving in Mexico. This added significantly to the cost, almost doubling it. They suggested we rent the car and get our money back from Kayak/Expedia. We declined to rent the car. Not sure where the issue is, and which side is right or wrong. We decided to take Uber for all transportation.

Routes Car & Truck Rentals

6.0

Okay

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

4.0

One location in León Del Bajio Airport

Locations in León Del Bajio Airport

Carr, Leon Km 5. 5, Col. Nuevo Mexico

Opening times not available

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6.0 Okay

Sep 2022

The staff were helpful and the rental vehicle was fine, a lot of miles on the car, but it drove well. My only surprise was the cost. I was quoted $187 for 4 days rental, but in the end, it cost over $330 with a lot of extra charges not included in the quoted price, including mandatory insurance of $20 per day and all sorts of taxes and fees. I would have preferred they included all of the expenses up front so I wouldn't have gotten sticker shock. El personal era amable y el vehiculo bien, llevaba muchas millas de uso, pero se conducia bien. Mi unica decepcion fue el coste. Me dieron un precio de 187 USD por 4 dias de alquilar, pero al final pague mas de 330 USD gracias a tarifas, impuestos y seguro de auto supuestamente obligatorio. Me hubiera preferido que me indicaran el precio total al principio para ahorrarme el susto.

Europcar

5.8

Fair

Cleanliness

5.0

Comfort

7.0

Pick-up/Drop-off

7.0

Value for money

5.0

One location in León Del Bajio Airport

Locations in León Del Bajio Airport

Km 5.5 Carretera Silao-leon

+52 472 748 2016

Opening times not available

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Reviews

3.6 Poor

Sep 2019

Cons:

The cars look like junk yard vehicles bad tires

2.0 Poor

Jan 2017

Cons:

When we arrived late evening in Leon and went to the Europcar counter, our "reservation" didn't mean anything. The people in front of us were dealing with the same issue - there was one car, two of us with reservations, and both of us had a price quoted that was DOUBLE what our reservation said. (they added in insurance, a different location drop off fee and a commission, even though none of that was mentioned in our reservation). We ended up walking away and taking cabs for the week. DO NOT RENT FROM EUROPCAR and don't think your reservation means anything.

Alamo

5.2

Fair

7 reviews

Cleanliness

5.2

Comfort

5.2

Pick-up/Drop-off

5.2

Value for money

5.2

One location in León Del Bajio Airport

Locations in León Del Bajio Airport

Carretera Silao Leon Km 5.5

+52 477 700 8939

Monday	04:00 - 23:00
Tuesday	04:00 - 23:00
Wednesday	04:00 - 23:00
Thursday	04:00 - 23:00
Friday	04:00 - 23:00
Saturday	04:00 - 23:00
Sunday	04:00 - 23:00

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Reviews

2.0 Poor

May 2021

Cons:

They did not have our car. We were left stranded. Very disappointing, we will never use this service again.

10.0 Wonderful

Apr 2019

Pros:

Yes

Cons:

All was good

2.0 Poor

Dec 2018

Cons:

It was bad We got there and no cars available even with a reservation

2.0 Poor

Jul 2018

Cons:

Vehicle was not available. Had to go with a different company

5.6 Fair

Jan 2017

Pros:

Friendly although slow service at the rental counter in Leon. Friendly and helpful service in Mexico City. At window had a big crack and there were a lot of scratches and dents on the car.

2.0 Poor

Jun 2022

The car was not available when I arrived. They did not reserved it and rentvit out to other people. They offered something bigger, but at a very high price and nothing compare to what they offered online or when I made the reservation.

Economy Rent a Car

4.8

Mediocre

12 reviews

Cleanliness

5.5

Comfort

4.6

Pick-up/Drop-off

4.8

Value for money

4.8

One location in León Del Bajio Airport

Locations in León Del Bajio Airport

Carretera Federal 45 Leon-Silao Km. 400 +155 Local 18

+52 877 326 7368

Opening times not available

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Reviews

4.0 Mediocre

Apr 2021

Cons:

The process of delivering the car is very slow.

8.0 Very good

Mar 2021

Cons:

A/C in car was weak. Car interior had some cigarette burns. I was late, but pickup was quick and efficient. Followed all Covid-19 protocols. Friendly and efficient. Would rent from them again.

10.0 Wonderful

Jan 2021

Pros:

staff was very professional and pick up and drop off was simple and fast

Cons:

units could be in a little better shape, also insurance cost is kind of high,

8.0 Very good

Sep 2019

Pros:

They Where waiting for me...

Cons:

Drop off... Office was close?

4.4 Mediocre

Aug 2019

Cons:

Not the greatest experience, the rental place is not inside the airport premises, its outside ,my flight coming back was at 5:45am ,almost missed the flight because there is not a place to drop off the keys ,no after hours services ,they provide a phone number and no one answered, BAD EXPERIENCE

2.8 Poor

Jul 2019

Cons:

Host about the price

keddy by Europcar

4.0

Mediocre

Cleanliness

8.0

Comfort

4.0

Pick-up/Drop-off

2.0

Value for money

4.0

One location in León Del Bajio Airport

Locations in León Del Bajio Airport

Km 5.5 Carretera Silao-Leon- Col.Nuevo Mexico

Opening times not available

Budget

3.9

Poor

24 reviews

Cleanliness

4.0

Comfort

3.9

Pick-up/Drop-off

4.0

Value for money

3.9

One location in León Del Bajio Airport

Locations in León Del Bajio Airport

Carretera Silao-Leon Km 5.5

+52 472 748 2001

Monday	05:00 - 23:00
Tuesday	05:00 - 23:00
Wednesday	05:00 - 23:00
Thursday	05:00 - 23:00
Friday	05:00 - 23:00
Saturday	05:00 - 23:00
Sunday	05:00 - 23:00

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Reviews

2.0 Poor

Dec 2023

Nothing

2.0 Poor

May 2021

Cons:

The car should be illegal to rent. It was filthy dirty, had no wiper blades or windshield fluid, the steering wheel barely worked and the car vibrates when I went in excess of 30MPH. The airbag light was in so that also would not have deployed.

2.0 Poor

Apr 2021

Pros:

Maybe I didn't reserve the car with enough anticipation because when I arrived to the airport, the agent said there was no availability. I was puzzled because I got two confirmation emails stating I had a car reserved. But the agent said I need to reserve at least 24 hours in advance. They had no cars available. I got no car. I had to call car insurance to reimburse me my money.

Cons:

Car agency and Kayak need to have better communication and coordination so the client can know what to expect by arrival.

2.0 Poor

Mar 2021

Pros:

Nothing at all, it’s a rip off, they don’t give you options at all,car was dirty inside and out, no gas, not what I reserved, and the insurance I bought when made the reservation it’s NO good but theirs is the best!! I don’t understand if it’s a Budget franchise and they are all over the world the insurance from the USA and Bidget is from the USA some they make you buy theirs and make more $$ Now I have to call and get my reimbursement I hope I can get it back but I will NEVER rent from them again l

Cons:

Customer service and options from the beginning

6.0 Okay

Jan 2021

Pros:

The staff was very friendly and efficient.

Cons:

The car pickup is not actually on airport as advertised, but a short drive away across the highway. Drop-off is at the airport. The car I got was in need of some maintenance. Various door lights came on and off while driving, with beeps. The handle to open the fuel tank is loose and pops off. The drivers seat was a little ripped. This vehicle was in need of some maintenance to address those issues or time to go to a lower quality rental agency, and an appropriately reduced price.

2.0 Poor

Nov 2016

Cons:

When I went to the counter, they did not have the car that I reserved.

MEXRENTACAR

3.7

Poor

13 reviews

Cleanliness

5.8

Comfort

4.8

Pick-up/Drop-off

4.8

Value for money

2.9

One location in León Del Bajio Airport

Locations in León Del Bajio Airport

Del Bajío Intl. Airport

+52 334 170 8243

Opening times not available

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Reviews

2.0 Poor

Nov 2022

When I arrived to Mexico the MexCar representative didn’t find my reservation and didn’t honor the price I booked so I was forced to rent in another company. To make things worse I didn’t get reimbursed!!!

2.0 Poor

Nov 2022

Trash service. Got forced to buy insurance even though I had my own. The insurance was more than the price of the rental. Added $437 (American) to the price of the rental. The vehicle was dirty. The brakes on the van were super worn off. Had issues stopping the van while driving. We got a flat tire. The spare was very cracked and also flat. We had to get the original and the spare fixed. The lug wrench is trash. And the jack to lift the van was defective. As I was lifting the van to remove the tire, the jack lost power and the van fell. Almost broke my arm. Overall a very bad experience. Would not recommend. Their vehicles are not well maintained and very dirty, to top it off.

4.0 Mediocre

Sep 2022

Well I rented one type of car. When I got to the counter they said they don’t even have that type of car. The car was dirty. I waited an hour for them to wash the car, which was a wasted hour.

2.0 Poor

Jul 2022

Staff is always trying to charge you more. 2 bad experiences with this company

2.0 Poor

May 2022

I was told that the amount I paid at the time of registration was only a partial payment of the actual total, and was charged more than triple what I had originally paid. Their response was that I shouldn’t have reserved a vehicle through a 3rd party. Also it may take up to 30 minutes just to get the vehicle.

10.0 Wonderful

Mar 2022

It was a new vehicle and roomy. The fact that they were ready to pick us up at the airport and drop us right off. I had also forgotten to check my pockets and give them back the key. The man that dropped us off was kind enough to come back to pick up the key. Thank goodness it only takes a minute when you drive :)

Ace

2.0

Poor

Cleanliness

3.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in León Del Bajio Airport

Locations in León Del Bajio Airport

In Terminal

+52 33 4624 2114

Monday	06:00 - 23:30
Tuesday	06:00 - 23:30
Wednesday	06:00 - 23:30
Thursday	06:00 - 23:30
Friday	06:00 - 23:30
Saturday	06:00 - 23:30
Sunday	06:00 - 23:30

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Reviews

10.0 Wonderful

Aug 2016

Pros:

Great vehicle reasonable price

2.0 Poor

Oct 2021

They wanted to give us a vehicle that had an engine light turned on. They had lots of cars on their lot but apparently only has 2 registered. They stated the other vehicle that was available was already reserved. After some talking and threatening to go to a different rental company they were able to give us the vehicle that didn’t have any malfunctions

2.0 Poor

Jul 2021

Pros:

Staff was not very helpful. Tried to get us to pay a lot more than price online

Cons:

They didn’t have any cars available and a very long list of people with confirmed reservations

Avis

2.0

Poor

2 reviews

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in León Del Bajio Airport

Locations in León Del Bajio Airport

Carretera Leon-Silao Km 6.5

+52 472 748 2054

Monday	06:00 - 23:30
Tuesday	06:00 - 23:30
Wednesday	06:00 - 23:30
Thursday	06:00 - 23:30
Friday	06:00 - 23:30
Saturday	06:00 - 23:30
Sunday	06:00 - 23:30

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Reviews

2.0 Poor

Jun 2018

Cons:

Didn’t rent the car for stupid politics not mentioned in the web site, and didn’t refund my money.

2.0 Poor

Jan 2023

They wanted to charge $900 for insurance which is more than double the rental amount. So we cancelled but they refused to give us our money back for the reservation. A total ripoff!

Fox

2.0

Poor

Cleanliness

5.3

Comfort

4.0

Pick-up/Drop-off

4.6

Value for money

2.0

One location in León Del Bajio Airport

Locations in León Del Bajio Airport

Leon Airport

0180 0225 4369

Opening times not available

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Reviews

2.0 Poor

Jul 2023

They charged over $560 in insurance that they said was a requirement.

2.0 Poor

Mar 2023

They don’t disclose that insurance will be outrageously expensive compared to the quoted price. You think you’re getting a car for $32/week, but it’s really more like $2000/week.

2.0 Poor

Feb 2023

Surprise 100$ per day cost that was not disclosed at rental through kayak. Would never have booked this option and do not recommend for others. Go outside of kayak and stick to bigger companies.

Hertz

2.0

Poor

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in León Del Bajio Airport

Locations in León Del Bajio Airport

Carr. Silao-leon Km. 5.5 Silao

+52 999 911 8040

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

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Reviews

2.0 Poor

Nov 2021

Terrible customer service

2.0 Poor

Jan 2021

Pros:

Nothing

Cons:

Service.

6.0 Okay

Aug 2017

Cons:

I usually go with Hertz because is a well known company and it gives me security. Unfortunately, this time Hertz was a disappointment the car that I rented was in an unsafe state. The tires where in such a bad condition that he refused to take the car. The other car they gave him had no cap in one tire. I just want to say that who ever is in charge anywhere they should take into consideration the safety and have all there cars well maintained.

Mas By Mex

2.0

Poor