Pros (+) There was nothing to like
Cons (-) The bugs in the room
3 stars
Imperial Swan Hotel & Suites
Photos of Imperial Swan Hotel & Suites
Overview
Hotel with a conference center, near Family Fun Center This hotel features a conference center, conference space, and a computer station. Additionally, wedding services, a TV in a common area, and ATM/banking services are onsite. Housekeeping is available on request. Imperial Swan Hotel & Suites offers 168 accommodations with bathrobes and hair dryers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Imperial Swan Hotel & Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Imperial Swan Hotel & Suites
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Airport shuttle
- Meeting/Banquet facilities
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Microwave
Bathroom
- Spa bath
- Hairdryer
- Toilet
- Shower
- Bathrobe
- Private bathroom
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Designated smoking area
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- 24hr front desk
General
- Family rooms
- Telephone
- Carpeted
- Interconnected room(s) available
Basics
- Internet
- Wi-Fi
- Air-conditioned
- Heating
Pool and spa
- Sauna
- Pool
- Hot tub
Media and entertainment
- Radio
- Flat-screen TV
- TV
Parking and transportation
- Airport shuttle
- Free parking
Laundry
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
Workspace
- Desk
Things to do
- Eco tourism
Health and safety
- Safe
Reviews of Imperial Swan Hotel & Suites
2.9
Poor
485 verified ratings
Wonderful
33
Very good
23
Good
26
Okay
34
Fair
52
Mediocre
50
Poor
267
Summary of reviews
Guests say
Guests overwhelmingly highlighted the hotel's convenient location, which was one of the few positive aspects. However, they were highly dissatisfied with cleanliness, noting filthy conditions and cockroaches. Service was also criticized, with long wait times for check-in and inadequate staff assistance. Many mentioned that the hotel's amenities, including the bathrooms and refrigerators, were either outdated or malfunctioning, leading to an overall negative experience.AI-Generated from customer reviews
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Score by provider
2.8 out of 10
387 reviews
2.8 out of 10
58 reviews
4.5 out of 10
8 reviews
2 out of 10
1 review
All reviews
Location
4141 South Florida Avenue, Lakeland, FL 33813
What's nearby
- Lakeside Village2.6 km
- Child of the Sun4.6 km
- South Lake Morton Historic District4.7 km
- Polk Museum of Art5.3 km
- The Lakeland Center5.7 km
- Oates Building5.8 km
- Hollis Garden5.8 km
- Lake Mirror Promenade5.9 km
- Polk Theatre5.9 km
- Lake Mirror6.1 km
- Explorations V Children's Museum6.1 km
- Munn Park6.1 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Imperial Swan Hotel & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Imperial Swan Hotel & Suites
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in LakelandMost recommended
See most recommended stays in LakelandGood to know
Value for money | 3.6 |
|---|---|
Distance to city center | 5.6 km |
Nearest Airport | Lakeland Linder Intl |
Distance to airport | 5.8 km |