Pros (+) Wifi not in rooms. Continental breakfast is wonderful. It was nice to be away for the busy part of Key West but yet close so not a lot of driving. Front desk staff polite and pleasant rest is hit and miss. Rooms clean.
4 stars
The Capitana Key West
2401 N. Roosevelt Blvd, Key West, Key West, FL 33040, United States
Key West, FL
See location+1 305 296 6925Photos of The Capitana Key West
Overview
Situated in Key West, The Capitana Key West is within a 10-minute drive of Stock Island and offers free public parking on site. It provides free Wi-Fi, a private beach and a swimming pool.
Bicycle rental and a concierge are just some of the convenient services at the hotel. There is also a BBQ area available for guests to enjoy.
This hotel provides rooms with an en suite bathroom, air conditioning and a TV. They each offer a coffee maker and a refrigerator.
The Capitana Key West provides easy access to the Key West Light House and Keeper's Quarters Museum, the Ernest Hemingway Home and Museum and Duval Street.
Latest deals for The Capitana Key West
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at The Capitana Key West
- Private beach
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Linens
- Towels
- Free toiletries
- Shampoo
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Bathroom
- Shower
- Additional bathroom
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- No smoking
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Private beach
Dining
- Grocery deliveries
- Restaurant
- Bar/Lounge
- Dining table
General
- Family rooms
- Sea view
- Seating area
- Telephone
Pool and spa
- Pool bar
- Hot tub
- Outdoor pool
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
Services and conveniences
- Wake-up service
- Mini-market on site
- 24hr front desk
Media and entertainment
- Flat-screen TV
- TV
Parking and transportation
- Parking
Laundry
- Iron and ironing board
Workspace
- Desk
Things to do
- Bicycle rental
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of The Capitana Key West
8.8
Very good
2225 verified ratings
Wonderful
1251
Very good
325
Good
197
Okay
123
Fair
117
Mediocre
76
Poor
136
Summary of reviews
Guests say
Guests appreciated the great location and friendly service at the hotel, with many noting the cleanliness of the rooms. However, several reviews mentioned that the rooms were in need of upgrades, particularly regarding air conditioning and amenities. Overall, while there were some issues with the facilities, the positive aspects of location and service stood out.AI-Generated from customer reviews
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Pros (+) If the owners would spent a little money to modernize the rooms, this would be the place to stay in Key West. It's secluded, on the water and very reasonable. I will stay there again.
Cons (-) The carpet, a/c, tv's paint need upgraded. The tiki bar would be a great party spot.
Pros (+) The resort was not hard to find. It's location is right off the main strip. But when entered the parking lot was surprised by the unkept building. The staff was prompt and courteous. Overall the room was cleaned but paint was peeling off the walls, the toilet leaked, the bed was uncomfortable and squeaky, and everything that seemed worned down and old.
Cons (-) I didn't think the price was right for the stay and worth the price of the room.
Pros (+) Location and waterfront view... iguana and other wildlife were around the area so that was nice.
Cons (-) Termites, disgusting bathrooms, wife got bed-bug bites, unpainted drywall patch in room. Wouldn't pass housing code if newly built. Closer to a "no-tell-motel" than a resort.
Pros (+) Great Loacation
Cons (-) Staff was poor, room was adequate. Air conditioning was poor.
Pros (+) The location is good, could rent a bike easily, stayed there for 3 nights and everyday someone did cleanup the room. There was a fridge and microwave which did help.
Cons (-) 1)The room was nasty. The carpet needs to be changed immediately, not cleaned as you cannot walk without slippers in the room, your feet will be BLACK. 2) They provided a coffee machine but no sugar and/or creamer in the room. 3) The breakfast wasn't great, no eggs at all :( 4) There was a broken hair dryer in the bathroom cabinet, the cabinet had a lot of molds. 5) There were 2 lamps in the bedro...
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Pros (+) I liked the breakfast and the rooms were nice and comfortable. The hotel was 5 minutes away from everything. The room does not need to be upgraded. Seriously it's a room with beds, bathroom, and tv. Our tv was not a flat screen but so what... I thought for the price, this was great.
Cons (-) The staff seemed a little disoriented towards hotel policies. There was a lack of communication between managers and staff.
Pros (+) The room was quaint and very cool. Loved having a frig.
Pros (+) It was easy to check in and folks were friends enough.
Cons (-) pool wasn't heated and there could have been more of a breakfast selection
Pros (+) Booked two beds and when we got there they told us they didn't have any left
Cons (-) Place was dingy
Location
2401 N. Roosevelt Blvd, Key West, Key West, FL 33040
What's nearby
- Smathers Beach1.5 km
- Key West Cemetery1.9 km
- Key West Historic District2 km
- South Beach2.5 km
- Key West Butterfly and Nature Conservatory2.5 km
- Fort East Martello Museum2.6 km
- Ernest Hemingway Home and Museum2.6 km
- Southernmost Point2.7 km
- Hard Rock Cafe Key West2.7 km
- Key West Lighthouse2.7 km
- Pirate Soul Museum2.8 km
- Sloppy Joe's Bar2.8 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Capitana Key West
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See most recommended stays in Key WestGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 2.5 km |
Nearest Airport | Key West |
Distance to airport | 2.0 km |