Key West car rentals

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Key West, FL, United States
Apr 29 — May 6
Same drop-off
Key West, FL, United States
Thu 4/29
Noon
Thu 5/6
Noon
Driver's age:

Key West car rental information

Pick-up locationKey West
Rental locations10
Airport locations9

Key West car rental reviews and directory

Rated #1
Budget
Best rated
7.6 Good (92 reviews)
1 location in Key West
Budget
Locations in Key West
3495 South Roosevelt Road+1 305 294 8868
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 7.6
  • 7.8
  • 7.6
  • 7.6
  • 7.5
Recent reviews
2.0 MediocreApr 19 2021
Pros: Didn’t charge what I was supposed to be charged and never communicated it to me.Cons: Better communication while booking with accurate pricing. I didn’t receive a receipt or anything and the price was completely different than when I booked it.
2.0 MediocreMar 23 2021
Cons: I could of had a car. Ruined our trip. Did not know they closed so early.
6.0 GoodJan 11 2021
Pros: Easy enough to pick upCons: The car was filthy and stunk of cigarettes/ I PAID EXTRA FOR SOME KIND OF EXTRA COVID CLEANING THAT DID NOT HAPPEN
10.0 ExcellentAug 11 2020
Pros: The staff were excellent at the Key West counter.Cons: Nothing.
10.0 ExcellentNov 11 2019
Pros: Super easy from start to finish
10.0 ExcellentSep 11 2019
Pros: Amazingly friendly staff in key west, helpful with car rental and local places to go. Quick and efficient service.Cons: Nothing - they were great in key west
2.0 MediocreJun 19 2019
Pros: Booked onlineCons: I arrive at rental car pickup at Key West airport to find they gave my reservation away. I had no car & was stranded in Key West. I was told this was common practice at this location.
10.0 ExcellentJun 15 2019
Pros: Staff was friendly and fast.
7.6 GoodJan 28 2019
Cons: Model I got (mustang) only fit 2 adults. Back seat couldn’t admit people or suitcases
2.0 MediocreOct 9 2018
car not availablePros: Called and called and got no live person to speak with locally or voicem automation hell could not hear my number and I was never forwarded to a representative.. Drove all the way down to the reservation counter at the airport or took an uber and was rudely told that their were no cars available after I had already reserved my reservation online for a noon pickup. He said check back after six. Really. And While I was there three cars had been turned in while I was speaking with him. He said well you are welcome to go somewhere else.Cons: I booked because I thought I could pick up a car at noon. and their were no drop off charges to take the car to another airport.
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Rated #2
Thrifty
7.5 Good (37 reviews)
1 location in Key West
Thrifty
Locations in Key West
3495 S Roosevelt Blvd+1 877 283 0898
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 7.9
  • 7.8
  • 7.1
  • 7.2
  • 7.3
Recent reviews
8.8 ExcellentSep 29 2020
Pros: Pretty simple in & out. Toll policy so-so.Cons: Car wasn't ready for pickup at my allotted time.
6.0 GoodAug 17 2020
Pros: The staff was helpful at check-in and check-out.Cons: The air conditioner was not that great in the daytime heat and the gas tank was not full on pickup.
2.0 MediocreAug 11 2020
Pros: I was unable to cancel my rental. Plans changed due to COVID-19Cons: I was unable to cancel my rental. Plans changed due to COVID-19
6.0 GoodMar 26 2020
Pros: Didn't get to take the tripCons: Didn't get a refund for the auto insurance after my trip was cancelled.
10.0 ExcellentMar 24 2020
Cons: cheaper rates
6.4 GoodJan 30 2020
Pros: nothing reallyCons: I did not like the fact that I specifically rented a convertible and when I checked in there were not any available and the rep was not able to tell me when one would be available. Unexpectedly I had to return the Jeep 2+full days early and was not offered any type of refund or credit, bad business in my opinion.
8.0 ExcellentJan 28 2020
Cons: No fluid came out for the windshield wipers which was frustrating. We bought more but it still didn't work. Told the lady at the counter when we returned the car & she deducted the cost of the fluid from our bill. Much appreciated
10.0 ExcellentJan 23 2020
Pros: Quick and easy pick up and drop off. Great rate compared to others.
4.0 OkayAug 17 2019
Pros: -Cons: Unprofessional counter staff. To be replaced
10.0 ExcellentMay 3 2019
Pros: staff was just fine,Cons: convertible camaro was not a good car.... for such a large sports car it had very little room... at best it is a 2 seat car. only a tiny person can ride in the back for more than a block or two..... with the top down. zero room for luggage other than back seat
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Rated #3
Avis
7.4 Good (30 reviews)
1 location in Key West
Avis
Locations in Key West
3495 South Roosevelt Boulevard+1 305 296 8744
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 7.5
  • 7.7
  • 7.4
  • 7.2
  • 7.3
Recent reviews
6.0 GoodFeb 28 2021
Pros: Mack was so helpful! He tried to help my reservation when my flights were rerouted and we got in an hour later than expected. He really went above and beyond to try to accommodate the change in plans.Cons: Closing the office prior to the arrival of the last fight is problematic, there were a number of folks stranded without their rental car. This resulted in additional taxi fees from and returning to the airport to pick up the vehicle during the next days business hours. If business hours could be extended, the arrival in Key West and Avis experience would be more enjoyable.
10.0 ExcellentAug 31 2020
Pros: Staff was very easy which with to work and quick for a small airport.
10.0 ExcellentMay 6 2018
Terrible customer serviceCons: Stood in line for an hour and a half to get a car. The only had 2 people working.
4.4 OkayMar 20 2018
never return earlyPros: Car was nice, except had 3rd row of seats that would not go down to make better access for suitcases.Cons: We returned this car early. AVIS would NOT credit us for the unused days, but instead charged for the full amount. This amount came to over $400. When we picked up the car in Key West, we mentioned that we might return it (to Cutler Bay) early. Nothing was said at that time about the full charge or changing our contract. In Cutler Bay, they insisted on charging the full amount. VERY POOR customer service. Will never rent through AVIS again.
8.8 ExcellentDec 27 2017
Don’t forget you VISA insurance, AVIS won’t remind youCons: Sale representative successfully pushed their optional insurance because I forgot I already had one with my VISA credit card, which the sale rep perfectly knew.
4.4 OkayNov 14 2017
Cons: The car, or any other car, was not available at the time of pickup.
10.0 ExcellentAug 8 2017
Flexible drop offPros: We rent this car in Key west and have to drop off at the airport. And we saw a avis store near of our hotel. They let us drop off at this station. A perfect service. We booked the car very cheep by the website kayak.Cons: You dont have to choose so many insurance. The insurance from avis is to expensive than from the alliance.
7.6 GoodAug 6 2017
Pickup time changed without noticePros: Great rental carCons: We really liked our rental car. The only problem we had was the pickup time being changed 2 hours later than what we were told. I called in after booking the rental to change our pickup time to 5 am and was told on the phone that the change was made and that the time would work. I decided to confirm the night before and was surprised when the automated system said our pickup time was 7 am. After talking to a representative they informed me that the location didn't open until 7 am so that was the earliest we could pick the car up. Aside from the obvious inconvenience, no one called or emailed me about the change, so if I hadn't confirmed we would have been waiting for two hours before we could pickup the car. Make sure to double check about pickup times.
10.0 ExcellentApr 4 2017
Personnel were pleasant and helpfulPros: courtesy
10.0 ExcellentJun 12 2016
Great rental - no issues.Pros: Quick service at the airport, but we flew in at a non-busy time.Cons: Tgey always try to up sell yiu, but thats just business.
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Rated #4
Dollar
7.3 Good (54 reviews)
1 location in Key West
Dollar
Locations in Key West
3495 S Roosevelt Blvd+1 866 434 2226
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 7.8
  • 7.5
  • 7.2
  • 7
  • 7.2
Recent reviews
10.0 ExcellentMar 28 2021
Pros: Staff was friendly but understaffedCons: Have more staff at the Key West airport
4.0 OkayJan 4 2021
Cons: Dollar did note have the car I reserved on lot. They instead gave me a compact SUV and charged me for the full price of the premium convertible I reserved. Since it was booked via Kayak I couldn't get a refund and there were no other options available. Overall, I would not book a car from Dollar again not use a third party website like Kayak.
2.0 MediocreJan 3 2021
Pros: Pick up time was noon. I had to wait until 1:30 to pick up my car.Cons: There is too much to list.
4.4 OkayFeb 10 2020
Pros: Vehicle was in good condition.Cons: The larger vehicle I had reserved was not available when I arrived. It had been sent to Miami (for Superbowl). I had specifically reserved the extra large vehicle to transport groups of people. Had to make extra trips because my reservation was not kept. Also... I left my jacket in the vehicle. Trying to contact lost and found seems near impossible. I pout a description and request in the on-line Lost and Found... but have heard nothing. I'm not sure if the different rental agencies talk to each other... when I arrived they issued the vehicle through Thrifty (not Dollar)... do they get the same request for Lost and Found? -Spencer Wayne (507) 215-1604
10.0 ExcellentJan 27 2020
Pros: Staff member was exceedingly helpful.
9.6 ExcellentJan 21 2019
Pros: ease of returning the car
4.4 OkayDec 24 2018
Cons: N/n
4.0 OkayNov 14 2018
Pros: Car was clean and safeCons: She told me I needed to pay extra money for services I didn’t need. Way to expensive to rent a car for a common four hour trip. Never again
2.0 MediocreSep 5 2018
Cons: Customer service both at pickup and on the phone was terrible and down right rude. They didn’t have the car available that was reserved and upcharged us for another car. The service agent at the key west terminal was bombastic, and confrontational. She mocked my concerns and told me good luck with calling customer service (“they aren’t even in this country”). Customer service told me “no one in the entire company” could resolve the complaint, except for the agent at the facility, the same one causing the complaint. Would not rent from them again.
8.0 ExcellentApr 30 2018
Got what I asked for, and a surprisePros: The car was made available to me earlier than reservedCons: I said it was OK if the car hadn't been cleaned but it smelled as though someone had been sick inside. No obvious signs of any sick, so I took it anyway. After 20 miles drive with open windows, the stench was gone
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Rated #5
Hertz
7.3 Good (58 reviews)
1 location in Key West
Hertz
Locations in Key West
3491 S. Roosevelt Blvd+1 305 294 1039
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 7.6
  • 7.5
  • 7.4
  • 7.4
  • 7.1
Recent reviews
2.0 MediocreApr 16 2021
Pros: The customer service ruined my entire experience.Cons: The Hertz representative could have treated me like a human
2.0 MediocreMar 15 2021
Cons: This rental is by far one of the worst experiences of my life. I was standing there waiting for a car for over three hours. Meanwhile the staff was extremely rude, unhelpful and condescending. The manager especially raised her voice yelling at us. Worst experience of my life.
8.0 ExcellentFeb 7 2021
Pros: Staff was not very helpful or friendly. Very bored and most likely did not like her job, both on pick up and drop off.Cons: Include second driver in fees like Avis and other companies. Won't use hertz again because of extra driver fee.
2.0 MediocreJan 25 2021
Pros: I actually never got the car somebody else took it probably bribe the clerk with money underneath the counter and go. This is Key West.
8.4 ExcellentNov 23 2020
Pros: PIckup and dropoff was was quickCons: Nothing much - it was a good experience
8.0 ExcellentNov 4 2020
Pros: all was as they saidCons: We would like to have extended our rental by 2 hours but they said they'd charge for a full day so we did not extend it.
2.4 MediocreOct 29 2020
Cons: Hertz does not inform their employees that rent the cars about their closed (For ever) locations for drop off. These locations no longer exist. I went to three closed locations before I finally found one that still existed.
2.0 MediocreOct 22 2020
Cons: I could not rent. The car places closed at 6
6.8 GoodDec 19 2019
Cons: Less hidden fees
8.0 ExcellentAug 11 2019
Pros: Car was fine.Cons: The woman at the Hertz counter was not helpful. She didn’t even get off the phone to help us. She gave us no directions about the car. She was rude.
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Rated #6
Alamo
5.7 Okay (18 reviews)
1 location in Key West
Alamo
Locations in Key West
3491 S Roosevelt Blvd+1 844 958 1293
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 6
  • 6.2
  • 5.7
  • 5.3
  • 5.7
Recent reviews
10.0 ExcellentApr 19 2021
Pros: everything went smoothly, from booking to returnCons: price can always be better, but in this case Alamo was the best price.
2.0 MediocreApr 13 2021
Pros: N/ACons: Didn’t have my rental car available @ time of pick-up. Had to cancel
4.0 OkayApr 11 2021
Pros: Complimentary upgrade because my vehicle was unavailableCons: Car was not available upon pickup. Was told three hour wait but did not get called for seven hours. Car was dirty and windows needed to be cleaned from all the previous dirt and grim. Customer service disconnected my call six times while trying to remedy the problem
2.0 MediocreApr 5 2021
Pros: Friendly staffCons: Car was not what I reserved. They had no full size cars available. Car smelled like smoke and made my kids sick
2.0 MediocreJan 4 2021
Pros: The convenience is good because it's a small airport.Cons: They never give you the car you reserved
2.0 MediocreOct 18 2020
Pros: Nothing. No one was there to assist us with getting our vehicle when we prebooked weeks in advance. After calling corporate, it turns out that front desk people are supposed to stay up to two hours after closing to make sure those who booked could get their car. Yet the security guard told us that the staff LEFT EARLY EVEN THOUGH THEY HAD OUR RESERVATION ON FILE.Cons: Everything. Considering we didn’t get our car due to poor customer service.
10.0 ExcellentJul 25 2020
Pros: The Alamo staff are the best in Key West.
10.0 ExcellentApr 1 2020
Pros: Yes staff was very helpful and friendly. I will be renting Alamo from now on in K West.Cons: nothing.
8.4 ExcellentMar 12 2020
Pros: Staff were great. However the car only had 1/2 tank of gas. I called on the way to my destination the day I rented the car and the Alamo service rep said that it would be noted on the bill. At PBI the shuttle to the airport was prompt and quick.Cons: Be sure to check the fuel guage before leasing.
2.0 MediocreFeb 17 2020
Pros: Not much...Cons: Just about everything.... I'm at an escalated level with Customer Service for a call back....
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Rated #7
Enterprise
5.6 Okay (14 reviews)
2 locations in Key West
Enterprise
Locations in Key West
2516 N Roosevelt Blvd+1 305 292 0220
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00
3491 S Roosevelt Blvd+1 844 958 1292
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 6.2
  • 7
  • 5.4
  • 5.8
  • 5
Recent reviews
4.0 OkayApr 11 2021
Pros: Drop off was easyCons: The car was filthy and rattling. Ripped up seats in the back..... and the desk guy in key west was so rude and non helpful
8.0 ExcellentApr 2 2021
Pros: The drop off was fine!Cons: We had a 10am airport car pickup at Key West International Airport. No cars were available at 9:50am when we arrived. We had to wait until 10:30am for next car coming back to be washed and cleaned. No one asked about Sun Pass. Will have to pay a fortune for each toll we went through without Sun Pass on the car?
2.0 MediocreMar 1 2021
Pros: Nice vehicle.Cons: Arrived at the pickup time. They were closed. Came back the next day to get the vehicle, it wasn't ready. After an hour long wait, the vehicle was presented to me. Clearly it was rushed. Did not have a full tank of gas. There was no walk around to inspect the vehicle. I took off with the vehicle. Already late for my meeting. Upon drop off in Miami, I was informed that there was damage to the vehicle on the passenger side rear door. Since it was a black vehicle and on the passenger side, I did not notice it on pickup. So in Miami I was informed that I will be charged for the damage.
4.0 OkayFeb 26 2021
Pros: Reserved a full size sedan in Key West. Only available was a compact. Had no choice and told it was an upgrade. Could not debate as that was the only car available. I took out collision when reserved with Kayak which also covered 2nd driver. I was told that would not give me coverage and second driver had additional charge. I ended up paying twice the amount I locked in on with my reservation. Very disappointed in Enterprise.
2.0 MediocreNov 11 2020
Pros: NothingCons: Everything
4.0 OkayOct 22 2020
Pros: I first was given a car that I as a female driving 100 plus miles fid not fill safe it. I called and the representative handled it well, however was a very different story when I went to pick up the exchange. they did have a car but refused to exchange it. I told him I wasnt driving the car so to give me options. He said to wait around for an hour and he would have a few. I did, that the whole time not in rep acknowledged I was there or how much time I still had to wait. at about the 1.5 mark he exchanged my key and sent to the parking lot to find the car.Cons: customer care is all the brick and mortar store have to set themselves apart as everything is moving quickly to having items shipped. The service given was unacceptable but helped me to realize that in my own store I could do better. Shame on the company that doesn't take a few risk now and again or absorb the cost the service their clients with excellence. one of the employees at enterprise was lying and it isn't my job to figure out if it was the rep at the location or the rep on the phone. I would like to rely on the integrity of the company and its staff. This is the first time this has happened but it only tajes once to put a stain on an otherwise clean reputation. Now should I rent again I will not have the same trust not confidence as I had before. I am hoping that moving forward I’ll be able to find a car from another agency
8.0 ExcellentAug 10 2020
Pros: Great car and nice counter staff.Cons: The car smelled of cigarette smoke.
5.6 OkayJun 16 2020
Pros: I reserved a pickup truck because I had small trees to transport800 miles. When I got there, no truck! Minivans are a poor substitute. There was never going to be a truck. They know when you get there you’ll take whatever they can give you- too late to do otherwise. Have had similar issues with enterprise. Reserve to a destination then when you pick up they tell you the location is closed, you have to return 90 minutes away from your destination. Know they have no obligation to deliver what you reserve or receive it where you want.
2.0 MediocreFeb 18 2020
Cons: I rented the car that am. And when I showed up they didn’t have a car for me. I had to rent from hertz and pay more money.
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Rated #8
National
2 Mediocre (1 review)
1 location in Key West
National
Locations in Key West
3491 S Roosevelt Blvd+1 844 958 1294
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 2
  • 6
  • 2
  • 2
  • 2
Recent reviews
2.0 MediocreJan 3 2021
Pros: The car was niceCons: We had a reservation for 9AM to drive from Key West to Miami. The car was not ready for us to drive away until noon!! When we checked in, the attendant said the car would be ready in an hour, but really took three hours. By the time we left there were 150 people in line waiting to check in to pick up their rental. Airplanes continued to arrive throughout the period with people expecting to pick up a car and continue their journey. Airport security was having a fit trying to make people maintain social distance when the airport physically did not contain enough space to allow 150 people in line waiting and people arriving claiming their bags on the baggage carousel to maintain distinace. The entire problem was caused by National, Enterprise, Alamo car rental mismanagement and inability to think outside the box. In fact, I watched two employees show up to work then disappear when having to confront unhappy customers looking for an explanation for why they couldn’t get their car.
Sunnycars
1 location in Key West
Sunnycars
Locations in Key West
2516 North Roosevelt Boulevard
Recent reviews
304 travelers who rented a car in Key West gave the car agency they used an average rating of 7.2

Car rental locations in or near Key West

Good to know

Most popular car type

Full-size

When to book a rental car in Key West

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Key West

  • Book your rental car in Key West at least 1 day before your trip in order to get a below-average price

FAQs about renting a car in Key West

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Key West are Budget (7.9, 110 reviews), Alamo (7.6, 138 reviews), and Hertz (7.4, 63 reviews).

  • The average gas price in Key West is ₱155.47 per gallon over the past 30 days. Filling up a gas tank costs between ₱1,866 and ₱2,487, depending on the car size.

  • Full-size (Ford Mustang Convertible or similar) is the most frequently booked rental car type in Key West.

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Full-size car rental in Key West costs ₱4,345 per day, on average.

  • In Key West, cars are most frequently rented at Budget 3495 South Roosevelt Road (5 km from city center ).