Tulum car rentals

Tulum car rentals

Search hundreds of rental car sites at once for car rental deals in Tulum

Tulum, QR, Mexico
Aug 9 — Aug 16
Same drop-off
Tulum, QR, Mexico
Mon 8/9
Noon
Mon 8/16
Noon
Driver's age:

Tulum car rental information

Pick-up locationTulum
Rental locations25

Car rental insurance in Tulum

Collision Damage Waiver (CDW) & Theft Protection Waiver

Some Tulum car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Tulum.

Deductible

Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Tulum car rental.

Tulum car rental reviews and directory

Rated #1
Avis
Best rated
7.8 Good (2 reviews)
5 locations in Tulum
Avis
Locations in Tulum
Av Coba Sur No 22 - Local No 11+52 984 871 2937
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00
Carretera Federal 307+52 984 151 7792
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Dreams Tulum Hotel - HOTEL GUESTS ONLY+52 984 871 3383
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Sunscape Akumal - HOTEL GUESTS ONLY+52 984 202 2108
Monday08:00 - 17:00
15:00 - 17:30
Tuesday08:00 - 17:00
15:00 - 17:30
Wednesday08:00 - 17:00
15:00 - 17:30
Thursday08:00 - 17:00
15:00 - 17:30
Friday08:00 - 17:00
15:00 - 17:30
Saturday08:00 - 17:00
15:00 - 17:30
Sunday08:00 - 17:00
15:00 - 17:30
Tulum Secrets Akumal - HOTEL GUESTS ONLY+52 984 875 7600
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 10
  • 8
  • 7
  • 6
  • 8
Recent reviews
5.6 OkayApr 1 2018
Avis TulumPros: The car was great for what we wanted.Cons: The Avis representative in Tulum, MX was very difficult to work with at pick up and drop off. Avis offered insurance coverage at three times the total rental rate. My credit card company provides rental car insurance coverage so I opted to decline the Avis coverage. Upon drop off he attempted to find any way to charge us for any prior damage on the vehicle “since you did not pay for insurance.” We took great care of the car and added no additional damage (already had visible scratches and door dings in some places). It was over the top ridiculous!! I am still awaiting my final bill.
Rated #2
Budget
4.7 Okay (14 reviews)
1 location in Tulum
Budget
Locations in Tulum
Plaza Av Coba Sur 2 Col+52 984 871 2876
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday08:00 - 17:00
  • 4.7
  • 4.7
  • 4.7
  • 4.7
  • 4.7
Recent reviews
4.0 OkayApr 18 2021
Cons: They didn’t have the car I booked and didn’t offer an option there. Told me to look on another place
2.0 MediocreFeb 14 2021
Cons: They did not have a car which I had rented.
2.0 MediocreJan 11 2021
Cons: No car available. The sales guy also refused to wear also refused to wear A mask. It was unbelievable
2.0 MediocreJan 8 2020
Pros: Did not respect my reservation and requested 10x the price upon arrival at budget tulum.Cons: That they honour my reservation!
2.0 MediocreJan 4 2019
Horrendous ServicePros: NoneCons: We showed up at the office to pick up our car and the agent said that even though we had a reservation, there were no cars because they decided to send all of the cars to Cancun. We pointed out we had a valid reservation but he said that doesn't obligate them to hold a car for us if they can rent it at a better price at some other location. He said he couldn't help us and offered no additional assistance.
2.0 MediocreApr 13 2018
Rude and no carPros: NothingCons: I arrived just after pick up time and was met by a rude staff member informing me that they have no cars today. After explaining that I had a reservation he just replied; "it doesn't matter there are no car today". So I had to walk around the other rental places and had to pay more.
10.0 ExcellentDec 11 2017
Pros: Everything
10.0 ExcellentSep 7 2017
Pros: No waiting. Easy process.
2.0 MediocreApr 16 2017
Pros: nothingCons: we went to budget even though we reserved a car they didnt have any car on hand. we had to take taxi
2.0 MediocreMar 1 2017
Cons: They was nobody at the rental office. We waited for an hour to return the car. Nobody showed up.
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Rated #3
Alamo
4.1 Okay (18 reviews)
1 location in Tulum
Alamo
Locations in Tulum
Av Coba Sur Esq Con Calle+52 984 871 2679
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 5.4
  • 5.1
  • 3.6
  • 3.8
  • 4.3
Recent reviews
2.0 MediocreJun 12 2021
Pros: The car was nice.Cons: The price was lied about and falsely advertised. The vehicle needed service the next day. The men were rude.
2.0 MediocreMay 10 2021
Pros: Nothing. This was so terribleCons: They didn't have a car and told me to bad. Unbelievable
2.0 MediocreMay 9 2021
Cons: We got there and they said they had no cars despite the fact we reserved one. Ended up not being able to rent a car at all in Tulum
2.0 MediocreMay 6 2021
Pros: NothingCons: When got there they said that there is no car available and that was it. No other option. So no need for extra words. Total rubish. Thank you.
2.0 MediocreMay 3 2021
Pros: Nothing.Cons: You had no cars! I waited two days before taking a taxi to playa where I got a car immediately. It was literally faster to take a taxi to playa, rent a car, and drive back. Terrible experience.
2.0 MediocreMay 3 2021
Cons: They did nit have any cars. I waited two days before taking a taxi to playa del Carmen where I got a car immediately with no trouble.
2.0 MediocreMay 2 2021
Pros: Staff were fast with paper work.Cons: Could have checked battery, which turned out to be dead. Called them to jump start jeep and left us with jumper cables instead of new car and refund.
2.0 MediocreFeb 9 2021
Cons: It was like a Seinfeld episode we made the reservation and we went there and they had no freaking car. We spend $50 in cab fare round trip to have no freaking car! Disaster
2.0 MediocreDec 15 2020
Cons: I arrived at Alamo to pick up a car I had reserved for 9am. I was told that there was no car available until several hours later and that would depend on if someone returned their rental on time. When I stated that I had a reservation for 9am, the staff member replied, "just because you have a reservation doesn't mean that there will be a car." I'm pretty sure that's actually exactly what it should mean. Save yourself the hassle and avoid Alamo in Tulum.
4.8 OkayDec 17 2019
Pros: The car was goodCons: The staff forced be to pay extra fees and threatened me
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Rated #4
MEXRENTACAR
3.9 Mediocre (4 reviews)
1 location in Tulum
MEXRENTACAR
Locations in Tulum
Av. Coba Sur M27 L22 LOC13+52 334 170 8243
  • 4.4
  • 4.4
  • 3.9
  • 4.9
  • 3.4
Recent reviews
1.9 HorribleJul 15 2021
2.0 MediocreApr 14 2021
Pros: Nothing. The rental company had no vehicles available at the time of pick up. My wife and I contacted customer service via chat and was informed to stay at the location until resolved. We waited 2+ hours while on vacation with no vehicle or refund. Customer service was terrible and will never utilize this website for any future plans.
Rated #5
Enterprise
3.5 Mediocre (4 reviews)
1 location in Tulum
Enterprise
Locations in Tulum
Av. Coba Mz18 Lt 01+52 984 873 0883
Monday08:30 - 15:30
Tuesday08:30 - 15:30
Wednesday08:30 - 15:30
Thursday08:30 - 15:30
Friday08:30 - 15:30
Saturday08:30 - 15:30
Sunday08:30 - 15:30
  • 3.5
  • 3.5
  • 3.5
  • 3.5
  • 3.5
Recent reviews
2.0 MediocreMar 30 2021
Cons: no car was provided
2.0 MediocreMar 21 2021
Cons: They didn’t have any cars
2.0 MediocreMar 7 2021
Cons: There was no Enterprise office at the address given, it was an empty building. I called customer service, and they said they would send someone over. I waited for over an hour in the very hit sun, then gave up and walked to a different rental agency.
Rated #6
Hertz
2.6 Mediocre (4 reviews)
2 locations in Tulum
Hertz
Locations in Tulum
Carr Tulum Boca Paila Km7+52 800 709 5000
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00
Carretera Fed. Tulum & Coba+52 984 871 2737
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00
  • 4
  • 2
  • 2
  • 3
  • 2
Recent reviews
2.0 MediocreDec 1 2020
Pros: I was scammed, we had made the reservation for 76$ and he told me the car was not available, gave me an even worse car, and then charged me 200$. HE saw that I had to deliver it in Cancun and once I told him I was heading to the airport he scammed me.Cons: If they stick to their prices.
3.2 MediocreJan 7 2019
Don’t trust the pick-up timeCons: You book a car at 9am but they provide it at 4pm. Of course you have no info during that time and are just waiting. No one cares in Hertz, not their fault, no discount I do not recommend them at all
2.0 MediocreJan 4 2017
No carsPros: Nothing.Cons: Rude service people and no cars to rent.
3.2 MediocreJan 3 2017
Cons: I was refused the car on the day of original reservation - "sorry we do not have cars, will bring you one later in the afternoon". No car in the afternoon only the following late morning. Very poor service of Hertz, not even apology, would not recommend to anyone.
Rated #7
Ace
2 Mediocre (1 review)
1 location in Tulum
Ace
Locations in Tulum
Local 13 Avenida Coba+52 33 4170 8243
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
  • 2
  • 2
  • 2
  • 2
  • 2
Recent reviews
Rated #8
NU Car
2 Mediocre (1 review)
1 location in Tulum
NU Car
Locations in Tulum
Avenida Coba Sur 38-B Mza. 036 Tulum Centro+52 998 253 6112
Monday07:30 - 19:00
Tuesday07:30 - 19:00
Wednesday07:30 - 19:00
Thursday07:30 - 19:00
Friday07:30 - 19:00
Saturday07:30 - 19:00
Sunday07:30 - 19:00
  • 2
  • 2
  • 2
  • 2
  • 2
Recent reviews
2.0 MediocreApr 8 2021
Pros: The car rental place had no carCons: To get the car I rented
Rated #9
Europcar
2 Mediocre (2 reviews)
3 locations in Tulum
Europcar
Locations in Tulum
Av. Coba Sur Esquina Sol Oriente+52 984 231 3660
Carr federal chetumal-puerto Juarez km259-100+52 984 877 2100
Ctra. Cancún - Tulum Km. 256.3, Zona costera 5 , Caleta Yalku, Col. Solidaridad, CP , Akumal, Quintana Roo.+52 984 875 1700
  • 4
  • 3
  • 2
  • 4
  • 2
Recent reviews
2.0 MediocreMay 30 2021
Pros: Staff in Cancún Airport.Cons: Tulum office is terrible. I rent a tier 2 car for 2 weeks. My first car was shit, broke down in less than 24h. Had to drive to the office to change it and they gave me a lower tier car that was suppose to be for the day until they received another one. They never changed it and I had to go on my weekend trip with a cheaper car. They didn't even bother to drop the third car at my place, I had to go and request it myself. The last car was really good, I wish they had given it to me since day 1. Unfortunately I only got to have it for 4 days out of the 16 days I had booked. No one ever answered a phone call, and every visit to their office in Tulum was a hassle. I never got any reimbursement for the 6 days I had to keep a lower tier car.
2.0 MediocreMar 15 2021
Cons: the online reservation and the car rental do not work together at all. I made a reservation online (boojed a car) but when I arrived at the car rental, they told me my reservation is worthless and they don’t even have cars anymore.
Rated #10
National
2 Mediocre (2 reviews)
1 location in Tulum
National
Locations in Tulum
Av. Coba Mz18 Lt 01+52 984 873 0883
Monday08:30 - 15:30
Tuesday08:30 - 15:30
Wednesday08:30 - 15:30
Thursday08:30 - 15:30
Friday08:30 - 15:30
Saturday08:30 - 15:30
Sunday08:30 - 15:30
  • 2
  • 2
  • 2
  • 2
  • 2
Recent reviews
2.0 MediocreMar 30 2021
Pros: NothingCons: I agreed to a price and now they are trying to double
2.0 MediocreMar 27 2021
Pros: Nothing rude staffCons: Rude staff tried to double the price
Rated #11
Payless
2 Mediocre (1 review)
2 locations in Tulum
Payless
Locations in Tulum
Av Tulum Mza 6 Lote 6 Loc 3+52 984 802 5326
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Coba Entre Venus Ote Y Sol Ote+52 984 871 2876
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday08:00 - 17:00
  • 2
  • 2
  • 2
  • 2
  • 2
Recent reviews
2.0 MediocreJan 25 2017
Pros: check out was quick with van service to departing airlineCons: -took almost 2 hours to rent the car - car had not been cleaned inside. We found wrappers and bottles -cost of mexican insurance was not disclosed til we were there - credit card hold was not disclosed til we were there - very poor English speaking skills - although we booked with payless, it ended up being a FOX car. We weren't sure this was even the same rental reservation we made til they found us in their computer system. - this was a typical hook and bait scam. The online price for the week was so cheap that we realized something else would be charged, but $457.00 for a week rental? GIVE ME A BREAK!!! I feel totally violated and scammed by this experience.
Rated #12
Economy Rent a Car
2 Mediocre (4 reviews)
1 location in Tulum
Economy Rent a Car
Locations in Tulum
Avenida Coba Sur 38-B Mza. 036 Tulum Centro+52 998 253 6112
  • 2
  • 2
  • 2
  • 2
  • 2
Recent reviews
2.0 MediocreApr 14 2021
Pros: I booked an automatic car. I came and they only had manual. I don't drive manual. They still charge me. Now I have to deal with my credit card to reverse the charges. Very disappointed
2.0 MediocreJan 8 2021
Pros: Economy Rent a Car is a complete scam. 1. The company where you are supposed to pick the car up isn't called Economy Rent A Car, it's called America Car Rental. 2. They address and name of the location sent in the confirmation email were both wrong. After walking for 45 minutes, I was finally able to reach someone on the phone who told me where I was supposed to go. 3. When I arrived at the America Car Rental company, I was told that they didn't have any cars to rent even though I had a confirmed reservation that was paid. 4. Without contacting anyone, I received an email stating that someone of what I paid had been refunded but not all. 5. I repeatedly questioned why I wasn't being refunded in full and was told via email that this wasn't their policy and that the balance wasn't refundable.Cons: This company is a SCAM, AVOID. They will take your money and not give you a rental car.
2.0 MediocreJan 17 2019
Pros: Didnt have car, or anything like it that we reserved. Wouldnt accept the insurance that we purchased for car, nor the insurance we then purchased ont he spot via their agency. Then said we would have to pay 3/4 of the total price of the car for the week EACH DAY, plus leave them 8000$. We left.
Sunnycars
2 locations in Tulum
Sunnycars
Locations in Tulum
Av. Coba Sur Esquina Sol Oriente
San Francisco de Asis, local 9
Recent reviews
Mas By Mex
1 location in Tulum
Mas By Mex
Locations in Tulum
Av. Coba Sur MZ 27 L 22 Loc 13+52 33 4170 8243
Recent reviews
America Car Rental
1 location in Tulum
America Car Rental
Locations in Tulum
Av. Tulum por Crucero Coba, Local 2+52 984 871 2193
Recent reviews
keddy by Europcar
1 location in Tulum
keddy by Europcar
Locations in Tulum
Av. Coba Sur Esquina Sol Oriente+52 984 231 3660
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Recent reviews
57 travelers who rented a car in Tulum gave the car agency they used an average rating of 3.8

Car rental locations in or near Tulum

When to book a rental car in Tulum

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Tulum

  • Book your rental car in Tulum at least 1 day before your trip in order to get a below-average price

FAQs about renting a car in Tulum