Guest reviews
Overall rating
9.7
Excellent
Based on 10 reviews
Cleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
9.6
Value for money
9.4
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Pros
"The staff were very friendly."
(in 2108 reviews)
"Return was quick and easy."
(in 313 reviews)
"Overall very good experience though."
(in 548 reviews)
Cons
"Very poor customer service ."
(in 395 reviews)
"There were no cars available!"
(in 297 reviews)
"Long lines and slow service."
(in 920 reviews)
Recent reviews
Traveler rating
5
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9.6
Pros: Super friendly and they actually answered the local phone to assist us prior to our cruise ship arrival! At the counter they were fantastic, made sure we had all the info to make the most of our one-day rental in Sydney.
Cons: They had pickup from the ship/harbor, but were closed at after noon on a Sunday so we had to take a cab back to the ship. Only $10 but shuttle both ways would be extra grand.
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10.0
Cons: Nothing
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10.0
Pros: Ride back to cruise ship. Efficient checkin/out!
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10.0
Easy Rental in Sydney
Pros: It was very convenient to get to the location as there was a shuttle that we saw just as we exited the ship at the port of Sydney. The car was clean and comfortable and we really liked the fact that they had pre-printed directions for some of the most popular sites in the area—and the car had Sat Nav as well.
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10.0
Great Experience
Pros: When I picked up the car in Sydney at 12:00 PM, the agent was warm, welcoming, efficient, and knowledgeable. She asked what my plans were in Sydney and gave local suggestions as she processed my paperwork. What a wonderful way to introduce me to the beautiful Cape Breton.
Cons: Everything was perfect.
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