Pros: The persons at the front desk were rude. they do not rented us the agreed vehicle. they told us that we need to wait days for they to rent us a vehicle. What a bad situation
Cons: super bad attitude
Pros: The service was excellent
Pros: Quick service, Great drop off guy in lot
Cons: Don't think the gas tank was full at pickup Constant alarm about low air in pront left time. Filled it up. Still same Ding in windshield when picked up. Notnoted on rental agreement
Pros: I reserved a $300 car but none available so price was $600 plus all other charges made my $350 quote be an $800 bill! Clerk was awesome though! Needs staffing help!
Cons: Get more staff! The gal at the counter had no breaks and I went and bought her and her car runner lunch due to no help! She deserves a RAISE!!
Pros: No vehicles available told me I would receive a call when available and was on waiting list, never recieved the call thankfully we found another mode of transportation via taxi or we would have been at airport from time we arrived until departing
Pros: The staff was rude.
Cons: I booked a car for a certain time, got to the counter and was told that I had to wait an hour for a car. Umm, what the heck? Then to be rude on top of it?? That’s why I try and stay with National. Don’t have that issue.
Pros: It was to book.
Cons: There was hidden fees. They did not ask about age, and after I went to pick up the car, they surprised me with under age fees that the website did not tell me about. I could’ve found something cheaper for sure.
Cons: Wrong car. Wrong charges. Horrible customer service. Horrible customer experience
Pros: Ease of pickup and drop off.
Cons: Car was extremely dirty upon pickup. Inside and out.
Pros: Good price & friendly staff
Cons: Long walk from drop off to counter & confusing in finding spot 2 park in drop off area no lights & very dark hard 2 see at night
Cons: I needed to extend the use of the vehicle i rented. However, i was going to be charged 200 dollars. I complained and he lowered to 160.00. It was for one extra day. I purchased first for 26 a day. There should be some kind of lock in rate. I understand some more but that much. Just ridiculous.
Pros: Counter person excellent
Cons: Car selection
Budget has 1 rental location in Midland. Take a look at our Budget rental location map to find the best rental cars near you.