Pros: The free upgrade was very nice!
Cons: Nothing. I was very pleased
Cons: The pick up address on the email that you guys sent me was wrong. That left me in a lurch and I wound up having to walk to the new location while I was short on time.
They were gone for the night
Cons: I made my reservation earlier that day and received confirmation. When I landed at the airport, the people at Budget had left for the night. The other car rental agencies were open. I ended up having to take an Uber to the next town for $124.
Good service, nice people
Pros: Convenient, everything was ready to go
Pros: The rental car lady was the best I have experienced in many years. Helpful,polite and very knowledgeable.We rented from the Sears outlet in Grand Junction, CO.
Pros: Great customer service.
Cons: Nothing to mention.
Pros: The guy I dropped my keys with quickly confirmed everything and printed my receipt and asked me how the vehicle went for me.
Pros: Excellent service, car and bang for the buck!!
Cons: It was perfect!
Pros: Good service easy drop off
Customer service & car sucked
Pros: I liked the overall value and price
Cons: I didn't like that budget couldn't accommodate our full size car when it was having trouble. Instead of an up grade they wanted to down grade us to a compact car. Then customer service laughs at me. If u started with customer service it would be ten times better .
Really great and friendly service
Pros: I appreciated everyone's responsiveness and friendliness.
Cons: As a first time renter I would have like a little more info about the car and Budget procedures.
Budget has 2 rental locations in Grand Junction. Take a look at our Budget rental location map to find the best rental cars near you.