Very clean, excellent staff and even better location!
4 stars
Hilton Boston Back Bay
Photos of Hilton Boston Back Bay
Overview
Providing a Jacuzzi, a rooftop terrace and an indoor pool, Hilton Boston Back Bay is situated in Back Bay and is a brief walk from Newbury Street. It is located a short stroll from the Boston Public Library and Hynes Convention Center.
There are a variety of amenities available to those staying at Hilton Boston Back Bay, such as a ballroom, 24-hour room service and a bowling alley. Multilingual staff can assist with booking tours and sightseeing trips, and an express check-in/check-out feature is offered for guest convenience.
Each contemporary room at Hilton Boston Back Bay Hotel comes with internet access, a mini bar and movies-on-demand, plus all the necessities for an enjoyable stay. All have ironing facilities, a bathtub and a private bathroom with a hair dryer. After settling in to their room, guests can discover the area with use of Hynes Convention Center MBTA Station, which is moments from the hotel.
In-house dining options include Forty Dalton, which is a convenient place to enjoy a meal. A selection of eating options are also available in the area.
Hilton Boston Back Bay is within walking distance of Copley Square, Northeastern University and Back Bay. The local area is also known for its wide variety of shopping options.
Latest deals for Hilton Boston Back Bay
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hilton Boston Back Bay
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Coffee shop
Accessibility and suitability
- Disabled Access
- Elevator
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Designated smoking area
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
General
- Family rooms
- Telephone
- Privacy curtain
- Storage available
Bathroom
- Hairdryer
- Toilet
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Bicycle rental
Family friendly
- Babysitting or child care
- Kids meals
Pool and spa
- Hot tub
Parking and transportation
- Parking
Outdoor
- Terrace/Patio
Bedroom
- Feather pillow
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Hilton Boston Back Bay
7.9
Good
1537 verified ratings
Wonderful
705
Very good
265
Good
191
Okay
105
Fair
103
Mediocre
56
Poor
112
Summary of reviews
Guests say
Guests appreciated the great location, spacious rooms, and friendly service. However, many expressed concerns about cleanliness, noise levels, and some issues with room types and amenities. Overall, the hotel has potential but needs improvements in certain areas.AI-Generated from customer reviews
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Score by provider
7.8 out of 10
757 reviews
8.1 out of 10
260 reviews
7.9 out of 10
21 reviews
5.8 out of 10
1 review
8.2 out of 10
15 reviews
All reviews
Cons (-) I found the sheets on the bed rather rough.
Pros (+) Location
Cons (-) Price
Pros (+) Convenient location, very nice rooms
Cons (-) I didn't get my HHonors Gold perks when I arrived, nor at any point through my stay. That's a bummer.
Pros (+) The whole atmosphere from walking in was just happy. Everyone was very friendly and accommodating. The view of the city was great, and the room was phenomenal. Loved the decor and the pillows. The pool was awesome and that was the best temp in a hot tub I've felt in a long time.
Cons (-) Paying for parking. They clearly own the garage I think they could include parking for their guests.
Pros (+) location
Cons (-) The hilton would not honor the double room I booked without an argument. I booked a double and they claimed to only have single king bed available. They claimed booking thru a third party was no guarantee. In the end we got the handicapped room but it was totally aggravating. I guarantee they overbooked bc a student group was there and they obviously can't place students in one bed. It was not sup...
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Pros (+) Nice locatio and accessible to main attractions
Cons (-) There was a mistake in our reservation dates. The front desk staff was so rude and apathetic about it, we cancelled our return stay with them. Neither one said they were sorry about the mix up, never smiled, kept saying they were totally booked — we had been walking in the rain from the bus and obviously needed help. Customers ultimately decide who receives their money!
Cons (-) Hotel didn't have my reservation that I made through Kayak and the staff was not helpful in resolving it
Pros (+) Lovely amenities: pool/hot tub in the fitness center was very clean, cotton robe in the closet was a nice touch, and the infused water in lobby made for a refreshing start of the day.
Cons (-) No included breakfast and subpar in-room coffee. There is a cafe in the lobby but by that time, I was ready to explore elsewhere.
Location
40 Dalton Street, Boston, MA 02115
What's nearby
- John B. Hynes Veterans Memorial Convention Center137 m
- Newbury Street0.4 km
- Boston Public Library0.6 km
- Copley Square0.8 km
- Northeastern University0.8 km
- Back Bay0.9 km
- Fenway Park1 km
- Museum of Fine Arts1.1 km
- Massachusetts Institute of Technology1.7 km
- Boston University1.7 km
- Boston Common1.9 km
- Boston Massacre Site2.7 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hilton Boston Back Bay
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 7.3 |
|---|---|
Distance to city center | 2.7 km |
Nearest Airport | Boston Logan Intl |
Distance to airport | 6.6 km |