Horrible staff rude dishonest
2 stars
Woodspring Suites Asheville - Biltmore West
Photos of Woodspring Suites Asheville - Biltmore West
Overview
Located in Asheville, WoodSpring Suites Asheville is an easy drive from Biltmore Village and Biltmore House. It also provides a 24-hour reception, an express check-in and check-out feature and a designated smoking area.
This traditional hotel offers a lift and a vending machine.
The hotel's rooms are comfortable and offer a kitchenette that is equipped with a refrigerator and a microwave.
WoodSpring Suites Asheville is a convenient base to explore Biltmore Estate and Biltmore Square Mall, as well as everything the local area has to offer. There are also a range of popular restaurants and bars serving local and international cuisine close by.
Amenities at Woodspring Suites Asheville - Biltmore West
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Internet
- Pets allowed on request. Charges may apply.
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Shower chair
- Adapted bath
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Private bathroom
Kitchen
- Microwave
- Stovetop
- Refrigerator
- Kitchen
- Kitchenette
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
Dining
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Services and conveniences
- Key card access
- Express check-out
- 24hr front desk
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
General
- Telephone
Reviews of Woodspring Suites Asheville - Biltmore West
7.0
Good
159 verified ratings
Wonderful
27
Very good
16
Good
20
Okay
14
Fair
18
Mediocre
9
Poor
55
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the cleanliness of the rooms, frequently noting issues such as unemptied trash bins, hair on towels, and the presence of bugs. The overall service has also been criticized, with some guests feeling that staff were overwhelmed or unhelpful. Bed comfort was a concern for many visitors, with comments about hard or damaged beds. Despite these issues, some guests praised the value for money and the kitchenette amenities, along with a few positive remarks about specific staff members and the ease of check-in.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
7.2 out of 10
2 reviews
5.9 out of 10
2 reviews
All reviews
Pros (+) The staff were great.
Cons (-) The beds were hard as a rock.
Location
40 Monte Vista Road, Asheville, NC 28806
What's nearby
- Biltmore Square Mall4.6 km
- North Carolina Arboretum7.4 km
- Smith-McDowell House8.4 km
- Biltmore Estate8.8 km
- Biltmore House9.1 km
- Basilica of Saint Lawrence9.2 km
- U.S. Cellular Center9.3 km
- All Souls Episcopal Church and Parish House9.3 km
- The Orange Peel9.3 km
- Asheville Art Museum9.6 km
- University of North Carolina at Asheville9.6 km
- Thomas Wolfe House9.6 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Woodspring Suites Asheville - Biltmore West
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Woodspring Suites Asheville - Biltmore West
Nearby hotels and places to stay
Closest
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See most recommended stays in AshevilleGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 9.4 km |
Nearest Airport | Asheville Regional |
Distance to airport | 16.5 km |