It is on the outskirts of Downtown Asheville, but it is very easy to walk to everything. There are quite a bit of homeless people around the area, but that comes with the downtown atmosphere unfortunatly
4 stars
DoubleTree by Hilton Asheville Downtown
Photos of DoubleTree by Hilton Asheville Downtown
Overview
Offering an indoor pool, Hyatt Place Asheville Downtown is located in Asheville and is a short stroll from U.S. Cellular Center. It is situated a brief walk from the Asheville Art Museum and the Thomas Wolfe House.
This 3-star hotel provides laundry facilities, valet parking and a 24-hour reception. It also offers a business centre, luggage storage and meeting rooms.
Hyatt Place Asheville Downtown provides rooms equipped with a hair dryer and a refrigerator.
Those staying at the hotel can unwind at the on-site bar, conveniently situated for socialising in the evening.
Hyatt Place Asheville Downtown is within walking distance of Asheville City Hall. Biltmore House is a short drive away.
Latest deals for DoubleTree by Hilton Asheville Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at DoubleTree by Hilton Asheville Downtown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Services and conveniences
- Conference rooms
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Parking and transportation
- EV charging station
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Family friendly
- Kids meals
- Kid-friendly buffet
Pool
- Heated pool
- Indoor pool
Bathroom
- Hairdryer
Outdoor
- Terrace/Patio
Things to do
- Hiking
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of DoubleTree by Hilton Asheville Downtown
8.7
Very good
1028 verified ratings
Wonderful
600
Very good
173
Good
112
Okay
59
Fair
35
Mediocre
21
Poor
28
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the great location and breakfast options. However, there were notable complaints regarding noise levels from the highway and cleanliness issues in some rooms, which affected their overall experience.AI-Generated from customer reviews
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Score by provider
8.8 out of 10
3 reviews
8.8 out of 10
10 reviews
All reviews
Pros (+) Everything but the traffic noise.
Cons (-) Better ask for a room on the other side of the building from I-240, or you will be (not so gently) serenaded to traffic noise all night long!
Pros (+) Enjoyed our stay for a weekend getaway to Asheville! We loved the friendliness of the staff, the cleanliness of the room, the variety of the continental breakfast and the proximity to downtown. The highlight was definitely sunset on their rooftop Montford bar.
Cons (-) However, the cost of the room was overpriced for our stay and we didn’t appreciate the hidden cost of paying for $16 daily parking (not included), the fact that the pool windows are not tinted (located on the first floor) and there was no tub only a standing shower in our room.
Pros (+) The staff was extremely helpful, the room was clean and comfortable, the breakfast was great and the location was primo.$
Cons (-) $16.00 per day parking charge. Rooms on highway side are loud (we learned that and chose a room on the other side).
Pros (+) Tarah was the staff and helped us so much
Cons (-) The booking process through hotels.com didn't work!!! I paid and said I had a confirmation and did t so I paid again when I got there just to get a room. I had to call three times and over 1.5 hours to get a credit that may take 15 days to be credited back to me. RIDICULOUS
Pros (+) Great location. Great staff. Clean.
Cons (-) It was very noisy. Lots of traffic noise and lots of noise from the adjoining room
Pros (+) spacious room, nice rooftop bar with view of the mountains.
Cons (-) charged for parking, had to move rooms because the remote control blinds wouldn't work.
Cons (-) Our room wasn't ready when we arrived at 9 pm. Housekeeping walked in our room without knocking at 8:30 AM while we were not dressed. Then housekeeping knocked on our door again at 9:45 AM and again at 11 AM, prior to our 12 PM checkout. I spoke to the front desk and she offered me a free cup of coffee. There was already free coffee in the room. I would have much preferred to actually have had pri...
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Cons (-) the mattress and pillows were too soft, and left us wanting for a better night sleep.
Pros (+) It's clean, well appointed, nicely decorated, and all amenities and facilities were of superior quality and construction. The free breakfast was surprisingly very good, and the staff was warm and friendly. I will stay here again, especially given the price.
Cons (-) One drawback is the location...a few blocks away from the action and attractions of downtown. Shouldn't be a problem for anyone but the very infirm or physically challenged, but it is a consideration. A nearby homeless shelter was also a strange neighbor...but...its Asheville. The city population seems to be mostly homeless people so...
Location
199 Haywood Street, Asheville, NC 28801
What's nearby
- Basilica of Saint Lawrence272 m
- U.S. Cellular Center359 m
- Thomas Wolfe House0.8 km
- Asheville Art Museum0.8 km
- The Orange Peel0.9 km
- Asheville City Hall1 km
- Botanical Gardens at Asheville2 km
- Beth Israel Synagogue2.1 km
- St. Mary's Episcopal Church2.1 km
- University of North Carolina at Asheville2.2 km
- Smith-McDowell House2.6 km
- Overlook Castle2.8 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at DoubleTree by Hilton Asheville Downtown
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See most recommended stays in AshevilleGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 0.7 km |
Nearest Airport | Asheville Regional |
Distance to airport | 17.7 km |