Pros: Original staff was good, but went back to speak with the manager and she was the rudest person I’ve dealt with. Our family will be avoiding the company because of her.
Cons: Manager could not have such an attitude over a suggestion to improve quality of service.
Pros: Efficiency of the process
Cons: It was perfect
Pros: Everything was easy.
Cons: Great service. No complaints.
Quick Juneau trip
Pros: Service was quick and the car was clean. I was offered an upgrade to all wheel drive because of the ice and sleet outside, I appreciated that.
Cons: I don’t have any complaints, wouldn’t hesitate to rent again.
Pros: Friendly services
Pros: The pickup/dropoff was so easy, partly because I was the only customer at any of the counters. The agents were pleasant and helpful. The car (Ford Focus) was adequate for the class of car we chose.
Cons: The price seemed high compared to other rentals we've had over the years in other places. Could be because everything in Juneau is expensive. It was the least expensive of the options in Juneau, and was adequate for our needs. There's not a lot of distance to cover around there, so fitting 5 adults into a Ford Focus worked for us this time.
Easy, no nonsense
Pros: Incredibly easy pickup with no up-sell. I was in the car almost as fast as I could have stepped in a taxi.
Cons: There are no negatives on the Alamo side. However, for some reason Kayak lists this vendor as being reached by a shuttle. It's not--you get your key by baggage claim and go a few steps to your car in the adjacent parking lot.
Cons: My experience at the Juneau AK airport was excellent. The company's computer system created a lengthy hassle when I returned the car a little early and the clerk couldn't credit me easily because it was a prepay situation. The company needs to update its computer system.
Alamo has 1 rental location in Juneau. Take a look at our Alamo rental location map to find the best rental cars near you.