Pros (+) Breakfast included anything you could have wanted.
Cons (-) USB port in the room would have been nice.
2 stars
Best Western Plus Waterfront Hotel
Photos of Best Western Plus Waterfront Hotel
Overview
Featuring free Wi-Fi, an indoor pool and a sauna, Best Western Plus Waterfront Hotel is just a five-minute walk from the Windsor's Community Museum. It is located a short walk from Caesars Windsor and Canada Building.
There are a range of facilities on offer to guests of the hotel, including a 24-hour business centre, a 24-hour reception and an express check-in and check-out feature. It is pet-friendly and provides public parking on site for those with a car.
This hotel provides rooms with an en suite bathroom, air conditioning and a TV. All provide a refrigerator, a desk and ironing facilities.
Windsor's popular attractions are within close proximity to Best Western Plus Waterfront Hotel, with the Art Gallery of Windsor only two minutes away. Windsor Airport is within a 20-minute drive.
Latest deals for Best Western Plus Waterfront Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Best Western Plus Waterfront Hotel
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Raised toilet
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
General
- River view
- Family rooms
- Seating area
- Storage available
Pool and spa
- Indoor pool
- Sauna
Media and entertainment
- Cable or satellite TV
- TV
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Parking
Things to do
- Bicycle rental
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Best Western Plus Waterfront Hotel
7.7
Good
2262 verified ratings
Wonderful
1149
Very good
395
Good
363
Okay
132
Fair
91
Mediocre
47
Poor
85
Summary of reviews
Guests say
Guests appreciated the great location and excellent breakfast options at the hotel. However, there were significant concerns regarding cleanliness, particularly with reports of bed bugs and dirty facilities. Additionally, many guests were dissatisfied with the parking situation, as it was an extra charge and often full. Overall, while the views and service were praised, the hotel needs to address these issues to improve guest satisfaction.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
7.5 out of 10
7 reviews
All reviews
Pros (+) Wonderful staff! Answered all my questions! Upgraded us! Perfect stay for a 1st timer in Canada!
Cons (-) Nothing
Pros (+) Next to Aquatic park, and rooms with good views.
Pros (+) we were very pleased with our stay. Clean, friendly, great location, excellent breakfast although had to wait for some stuff at the buffet that never arrived.
Pros (+) The view
Cons (-) The fact we had one bed for 3 people and the manager was the rudest person I have ever met I. My life
Pros (+) River view was great but the trade off is that you have a small room. The 20-somethings basically took over my floor making noise well into the post-midnight hours and waking up my young child. Security was very responsive and really leaned on them after I finally called down to the front desk.
Cons (-) Breakfast was very much a 2-star experience. The breakfast buffet space was about 800 square feet ... the hotel has 22 floors and the place was pretty full the weekend I was there - you do the math. Som e design engineer needs a smack in the head over that one. No free parking. No microwave in the room. Sound from other rooms/hallways really travels.
Pros (+) The riverfront view is lovely. The inclusive breakfast is above average with a good selection and spacious and comfortable lounge.
Cons (-) The room is quite good except for the mattresses. They could use a bit more padding.
Pros (+) Great location for our stay.
Cons (-) There breakfast was not good and no juices.
Pros (+) I loved how great the staff is, and how easy the whole process was. We were just staying because we were going to a Guns and Roses concert in Detroit. We enjoyed how easy the check in, the availability of our room.
Cons (-) What I did not like, was that when we went to our room, we found that we did not have the view that we wanted. We had a small window facing the river, but you have to be directly facing. If not, you are looking right into a wall. I wish that they would have been more specific on the posting. I am not sure if it was a Kayak issue or a Best Western issue. Better communication of the room.
Pros (+) We loved the view from our room. It felt good to be able to enjoy room, waterview and to go wherever and do whatever one wanted to do all within reach by a few minutes walk from the hotel.
Cons (-) The bed was very comfortable, the room was large, clean and spacious and the view was perfect. We loved our stay there and will go back again for sure.
Location
277 Riverside Drive West, Windsor, ON N9A 5K4
What's nearby
- Windsor's Community Museum66 m
- Art Gallery of Windsor120 m
- Caesars Windsor0.7 km
- Windsor Public Library1.1 km
- Moross House2 km
- University of Windsor2.3 km
- Ambassador Bridge2.6 km
- Historic Trinity Lutheran Church2.7 km
- University of Windsor Stadium2.8 km
- Michigan Central Station3.1 km
- Majestic Theatre3.8 km
- Charles H. Wright Museum of African American History4.7 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Best Western Plus Waterfront Hotel
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Value for money | 7.7 |
|---|---|
Distance to city center | 0.5 km |
Nearest Airport | Windsor |
Distance to airport | 8.6 km |