Pros (+) No breakfast bed was comfy.
Cons (-) The building smelled like smoke!
2 stars
Tru by Hilton Wilmington
Photos of Tru by Hilton Wilmington
Overview
Surrounded by shops and restaurants, our hotel is just off Business 17. Historic downtown, the Wilmington Riverwalk, and several museums are 10 minutes away. We’re also 10 minutes from Wilmington International Airport and 15 minutes from Wrightsville Beach. Enjoy our 24-hour fitness center, and on-site bar and restaurant.
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Amenities at Tru by Hilton Wilmington
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled Access
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Raised toilet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Interconnected room(s) available
- Telephone
- Storage available
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
Things to do
- Board games/puzzles
- Pool table
Workspace
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Tru by Hilton Wilmington
8.7
Very good
290 verified ratings
Wonderful
53
Very good
16
Good
31
Okay
22
Fair
32
Mediocre
36
Poor
101
Summary of reviews
Guests say
Guests appreciated the amazing staff and great location of the hotel, with many mentioning the modern facilities and good breakfast options. However, there were significant complaints about cleanliness, with reports of dirty carpets, stained sheets, and unpleasant odors in some rooms. Overall, while the service and amenities were praised, the hotel needs to address its cleanliness issues to improve guest satisfaction.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
9 out of 10
276 reviews
6.6 out of 10
5 reviews
10 out of 10
1 review
4.3 out of 10
3 reviews
All reviews
Pros (+) NOTHING
Cons (-) Dirty smelly wet carpet. Stained sheets. Turned around and left. Never stayed. Now 1 month later still no refund.
Pros (+) I didn't like anything there
Cons (-) The hotel needs a lot of work, nothing like the pictures it was very dirty, floor and walls dirty fixtures in bathroom broken issues with AC. WE WILL NEVER GO BACK THERE AGAIN !!
Location
5001 Market Street, Wilmington, NC 28405
What's nearby
- Corning Incorporated1.3 km
- University of North Carolina Wilmington2.5 km
- Brooks Field2.7 km
- Regal Mayfaire Stadium 16 & IMAX4.7 km
- Cape Fear Public Transportation Authority4.9 km
- Cape Fear Museum of History and Science5.1 km
- Martin Luther King Center5.2 km
- New Hanover Regional Medical Center5.4 km
- Bellamy Mansion Museum5.5 km
- Burgwin-Wright Museum and Gardens5.8 km
- New Hanover County Extension Service Arboretum5.8 km
- William Hooper School5.9 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Tru by Hilton Wilmington
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in WilmingtonGood to know
Value for money | 8.8 |
|---|---|
Distance to city center | 3.8 km |
Nearest Airport | Wilmington New Hanover County |
Distance to airport | 3.4 km |