Pros (+) Great hotel goos staff
5 stars
Shangri-La Toronto
Photos of Shangri-La Toronto
Overview
Shangri-La Toronto offers luxury accommodation in Toronto and is within walking distance of Toronto Coach Terminal. It also provides free Wi-Fi, a swimming pool and a sauna.
The hotel features a concierge, an express check-in and check-out feature and a 24-hour reception. There is also private parking on site for those with a car. A well-equipped gym is also provided.
Shangri-La Toronto has 97 well-appointed rooms that are equipped with a range of essential amenities to ensure guests have an enjoyable stay. They are equipped with a coffee maker, tea-making facilities and a mini bar. Also available are a marble bathroom, a bathtub and a flat-screen TV.
Breakfast, lunch and dinner are served each day in the hotel's restaurant and there is an in-house bar where guests can relax with a beverage of an evening. Guests are also able to try one of the many bars and cafés in the vicinity.
Shangri-La Toronto is within walking distance of Toronto Eaton Centre, CN Tower and the Hockey Hall of Fame. Guests can also easily visit Queen Street West, Toronto-Dominion Centre and Toronto City Hall.
Latest deals for Shangri-La Toronto
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Shangri-La Toronto
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Private entrance
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
General
- Window
- Family rooms
- Interconnected room(s) available
- Landmark view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Tea/coffee maker
- Kettle
- Coffee machine
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Spa and wellness center
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Tablet
- TV
- Smartphone dock
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Parking
- Private parking
- EV charging station
- Valet parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Garden
- Terrace/Patio
Things to do
- Beach access
- Cycling
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Shangri-La Toronto
9.0
Wonderful
435 verified ratings
Wonderful
323
Very good
39
Good
33
Okay
12
Fair
16
Mediocre
3
Poor
9
Summary of reviews
Guests say
Guests have praised the hotel for its excellent service and cleanliness, highlighting the friendly and helpful staff. However, many felt that the value for the price paid was not justified, with some mentioning that the rooms did not meet their expectations for the cost. Overall, the experience was positive, but the pricing was a common concern.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
9 out of 10
238 reviews
8.7 out of 10
3 reviews
9.3 out of 10
5 reviews
All reviews
Pros (+) Beats Trump, Four Seasons and Ritz......hands down....amazing atmosphere in the day & evening......
Cons (-) The pool was closed for a half day due to pipe burst.....
Pros (+) Greeted warmly when we arrived, shown personally to our suite. All staff whether at the front desk, valets or cleaning staff went out of their way to make us feel welcome.
Pros (+) It doesn't worth money. I give it 3 star place with 5 star price.
Cons (-) See previous
Pros (+) service was great, the view was beautiful, the room was excellent. It seemed like the stars aligned for us, but that just may be the great service of the hotel. The weight room was great. The concierge made a reservation for us at this great restaurant downtown.
Cons (-) I can't really say there was anything I didn't like about the hotel. I did a lot of research on hotels in toronto, and this was the highest rated and for good reason. If you're on the fence, go with Shangri-La
Location
188 University Avenue, Toronto, ON M5H 0A3
What's nearby
- Four Seasons Centre170 m
- Queen Street West0.4 km
- Toronto-Dominion Centre0.4 km
- Toronto City Hall0.5 km
- Metro Toronto Convention Centre0.7 km
- Toronto Eaton Centre0.7 km
- Hockey Hall of Fame0.7 km
- CN Tower0.7 km
- Scotiabank Arena0.8 km
- Yonge-Dundas Square0.9 km
- Rogers Centre0.9 km
- The Harbourfront1.2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Shangri-La Toronto
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Shangri-La Toronto
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
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See most recommended stays in TorontoGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 0.4 km |
Nearest Airport | Toronto Island |
Distance to airport | 2.4 km |