Hotel was old and lacked amenities. Towels were so used they looked gray. Overall felt grimy and not clean.
4 stars
Hôtel Mercure Strasbourg Centre
Photos of Hôtel Mercure Strasbourg Centre
Overview
The Mercure Strasbourg Centre welcomes you to the heart of the city. The proximity to the historic center gives you a view of the cathedral and chance to take in the beautiful panorama from our seventh floor terrace. Guests can also enjoy the view during breakfast in the connected room. For business travelers, the hotel has a fully equipped meeting room.
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Amenities at Hôtel Mercure Strasbourg Centre
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Accessible by elevator
- Lowered sink
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
General
- Quiet street view
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Bicycle rental
- Beauty salon
Parking and transportation
- Parking
- Private parking
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Terrace/Patio
Reviews of Hôtel Mercure Strasbourg Centre
7.4
Good
1020 verified ratings
Wonderful
245
Very good
255
Good
233
Okay
95
Fair
93
Mediocre
48
Poor
51
Summary of reviews
Guests say
Guests appreciated the hotel's location, noting it was convenient for exploring the city. However, many reviews highlighted significant issues with cleanliness and maintenance, with reports of dirty rooms and bathrooms. Service was also criticized, particularly during check-in and room changes, leading to a less than satisfactory experience for several guests.AI-Generated from customer reviews
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Score by provider
7.4 out of 10
49 reviews
2 out of 10
1 review
All reviews
Location
25 rue Thomann, 67000 Strasbourg, Bas-Rhin
What's nearby
- Grande Île18 m
- Église protestante Saint-Pierre-le-Jeune104 m
- Place Kléber134 m
- Opéra National du Rhin0.5 km
- Cathédrale Notre-Dame de Strasbourg0.5 km
- Palais du Rhin0.6 km
- Musée de l’Œuvre Notre-Dame0.6 km
- Musée des Beaux-Arts de Strasbourg0.6 km
- Rohan Palace0.7 km
- Palais Rohan0.7 km
- Musée Tomi Ungerer0.7 km
- Barrage Vauban0.8 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hôtel Mercure Strasbourg Centre
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 7.0 |
|---|---|
Distance to city center | 1.4 km |
Nearest Airport | Strasbourg Entzheim |
Distance to airport | 10.1 km |