Pros (+) Staffs are friendly and willing to help.
Cons (-) The checking in queue with more than 5 persons in a queue was bit too long
4 stars
Sheraton Santiago Hotel and Convention Center
Photos of Sheraton Santiago Hotel and Convention Center
Overview
Situated in Santiago, this 5-star property is modern and elegant. It also features an indoor pool, free Wi-Fi and a sauna.
Sheraton Santiago Hotel & Convention Center offers a 24/7 reception, plus an airport shuttle and a kids pool. For added convenience, it features a car rental desk, babysitting/child services and a concierge.
The hotel offers 379 rooms, all of which are equipped with a hair dryer, a shower and a mini bar.
Guests of Sheraton Santiago Hotel & Convention Center can enjoy a unique dining experience at the sophisticated bar and restaurant. For those with day trips planned, the hotel offers packed lunches if needed.
Local tourist attractions near Sheraton Santiago Hotel & Convention Center include Santiago Metropolitan Park and Costanera Center. Pontifical Catholic University of Chile, Mapocho Cultural Center and Estadio Nacional Julio Martinez Pradanos are a brief drive away.
Latest deals for Sheraton Santiago Hotel and Convention Center
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Sheraton Santiago Hotel and Convention Center
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Mobile hotspot device
- Internet
- Wi-Fi
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
General
- Executive lounge access
- Family rooms
- Lockers
- Pool view
- Ski storage
- Storage available
- Seating area
- Slippers
- Sofa
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Allergy-free room
- Toilet with grab rails
Pool and spa
- Heated pool
- Indoor pool
- Outdoor pool
- Pool towels
- Pool with a view
- Massage
- Pool bar
- Sauna
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' outdoor play equipment
- Playground
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
- Smartphone dock
Things to do
- Gift shop
- Bicycle rental
- Cycling
- Skiing
- Beauty salon
- Hiking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Parking
- Private parking
- Airport shuttle
Outdoor
- Garden
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Sheraton Santiago Hotel and Convention Center
8.0
Very good
1776 verified ratings
Wonderful
831
Very good
285
Good
215
Okay
133
Fair
120
Mediocre
67
Poor
125
Summary of reviews
Guests say
Guests expressed dissatisfaction with service, citing issues like incorrect charges and unresponsive staff. Cleanliness was also a concern, with some rooms needing maintenance. However, many appreciated the hotel's location and some amenities, such as the pool and breakfast.AI-Generated from customer reviews
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Score by provider
8 out of 10
202 reviews
9.5 out of 10
1 review
10 out of 10
1 review
9.6 out of 10
2 reviews
All reviews
Pros (+) Very professional and friendly staff. Nice accommodations and housekeeping is excellent.
Location
Ave Santa Maria 1742, Santiago
What's nearby
- Santiago Metropolitan Park1.2 km
- Santuario del Cerro San Cristóbal1.3 km
- Costanera Center1.4 km
- Sky Costanera1.4 km
- Plaza Baquedano2.1 km
- Pontificia Universidad Católica de Chile2.9 km
- Santa Lucia Hill3 km
- Plaza de Armas3.3 km
- Catedral Metropolitana de Santiago3.4 km
- Mapocho Cultural Center3.4 km
- University of Chile3.7 km
- Plaza de la Constitucion3.8 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Sheraton Santiago Hotel and Convention Center
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Nearby hotels and places to stay
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See most recommended stays in SantiagoGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 4.3 km |
Nearest Airport | Santiago Arturo Merino Benitez |
Distance to airport | 15.7 km |