Location excellent for sightseeing and restaurants. Very good breakfast. Reception staff very nice and could converse in English.
4 stars
NH Ciudad de Santiago
Photos of NH Ciudad de Santiago
Overview
Set in the Providencia neighborhood, the NH Ciudad de Santiago hotel gives guests easy access to the city’s top attractions. Many can be reached on foot, while the Salvador metro stop is only a short walk away. From the hotel you can see the Bellas Artes Museum, the Government Palace, Palacio de la Moneda, and panoramic views of the Santa Lucia and San Cristobal hills. You will also be close to the international airport which is only a 15-minute drive away. NH Ciudad de Santiago’s 122 smartly furnished rooms have a modern and stylish décor and are finished with sleek hardwood floors. Each comes with a sofa, TV, and mini-bar so that you can feel at home while away. Some of the rooms come with spectacular views of the Andes Mountains. Free Wi-Fi is available throughout the hotel. Guests will enjoy our large breakfast spread that offers a wide variety of options to accommodate all tastes. For lunch and dinner, try our delicious meals which include local Chilean specialties and classic international dishes. If you are feeling a little parched, head to our lobby bar and unwind with a quick drink. There is also a gym and five meeting rooms for up to 200 people.
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Amenities at NH Ciudad de Santiago
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Upper floors accessible by elevator
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee shop
General
- Family rooms
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Storage available
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Pool and spa
- Massage
- Spa
- Hot tub
- Sauna
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Bedroom
- Sofa bed
Fitness
- Fitness center
Reviews of NH Ciudad de Santiago
8.6
Very good
2961 verified ratings
Wonderful
1371
Very good
584
Good
409
Okay
195
Fair
182
Mediocre
108
Poor
112
Summary of reviews
Guests say
Guests appreciated the spacious rooms and good breakfast options, but many expressed dissatisfaction with the service quality and cleanliness of the hotel. Issues such as hard beds, noisy AC, and poor bathroom conditions were frequently mentioned. Additionally, the amenities were criticized, particularly the WiFi and lack of service during special occasions.AI-Generated from customer reviews
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Score by provider
8.6 out of 10
266 reviews
8 out of 10
9 reviews
6.5 out of 10
2 reviews
9.7 out of 10
1 review
7.4 out of 10
4 reviews
All reviews
Pros (+) Clean hotel with wood floors on the rooms. Good selection of breakfast alternatives Big room
Cons (-) Hard bed and even harder pillows. A noisy AC unit that will not cool down the room in a summer month. Mold in the bathroom walls (between the tiles), inconsistent water pressure (so be aware of hot/cold surprises when showering) The room furniture was not designed for the size of the room (or it looked like) Only one small closet (similar to an individual room) for a cuádruple room (equivalent to ...
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Pros (+) Staff was very helpful. Clean, large sized rooms. Overall high quality experience.
Cons (-) The gym and pool were small, and too cold to swim in.
Pros (+) Breakfast was good, and the rooms were large
Cons (-) Bathrooms in poor repair, Shower was in a awkward position, flooded when used in all but one spot. broken tiles, looked old and not so clean.
Location
Avda. Condell, 40, Santiago
What's nearby
- Plaza Baquedano0.6 km
- Santuario del Cerro San Cristóbal1.2 km
- Pontificia Universidad Católica de Chile1.3 km
- Santiago Metropolitan Park1.4 km
- Santa Lucia Hill1.6 km
- Plaza de Armas2.1 km
- Catedral Metropolitana de Santiago2.2 km
- Mapocho Cultural Center2.5 km
- University of Chile2.5 km
- Plaza de la Constitucion2.5 km
- Palacio de la Moneda2.5 km
- Costanera Center2.8 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at NH Ciudad de Santiago
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at NH Ciudad de Santiago
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Value for money | 8.3 |
|---|---|
Distance to city center | 2.8 km |
Nearest Airport | Santiago Arturo Merino Benitez |
Distance to airport | 15.4 km |