Things were great until the bathroom ceiling started leaking. Not necessarily the hotel’s fault as the family above us apparently got water all over the bathroom floor and so it leaked into our bathroom.
2 stars
Best Western Garden Inn
Photos of Best Western Garden Inn
Overview
From adventure to pampering, you can have it all when you stay at our clean, spacious San Antonio hotel. San Antonio hotels are a short drive from the Natural Bridge Caverns, a stunning masterpiece of Mother Nature that can't be missed. Our Best Western San Antonio has great customer service and a sparkling outdoor pool. A convenient location right off the highway makes us popular for all travelers, whether guests are here for business or pleasure. Enjoy a free breakfast with endless waffles and pastries, fruits and cereal, yogurt and 100% Arabica coffee or juice to start your morning. The downtown River Walk is just 15 miles away and the Natural Bridge Caverns are ten miles from our San Antonio hotel. Alamo is 15 miles away and Morgan's Wonderland is also in the neighborhood, which is a must for vacationing families. The Morgan's Wonderland Accessible Amusement Park is the only park of its kind. However, if you prefer something more relaxing, visit the San Antonio Botanical Gardens 15 miles away. Shoppers can get their fix 30 miles away at the San Marcos Outlet Mall. Our San Antonio hotel is a favored home away from home for business travelers with the amusement park, but also with service men and women. The Fort Sam Houston Army Base, SAMC Army Hospital and Randolph Air Force Base are all nearby. Whether you're here for duty or are visiting a loved one, our staff members revere southern hospitality and will make you feel welcome the moment you arrive. Luxury bedding, cool private rooms and the best service in town make our San Antonio hotel stand out. Whether you're here for a weekend or an extended stay, you can count on us to make your stay the best it can be! Located near Hero's Stadium, this hotel features an outdoor pool, fitness center, and is just 20 minutes from Downtown Seawall and Six Flags. Upon check-in, guests must provide a $50 incidental hold.
Latest deals for Best Western Garden Inn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Best Western Garden Inn
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Disabled Access
- Elevator
- Adapted bath
- No smoking
- Designated smoking area
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- Business center
- Safety deposit box
- Express check-out
- 24hr front desk
Pool and spa
- Spa
- Outdoor pool
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Free parking
Bedroom
- Alarm clock
Fitness
- Fitness center
Reviews of Best Western Garden Inn
7.8
Good
769 verified ratings
Wonderful
348
Very good
135
Good
89
Okay
47
Fair
51
Mediocre
27
Poor
72
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location and noted the cleanliness of the rooms and common areas, which contributed to a comfortable stay. However, multiple reviews highlighted dissatisfaction with the service provided by the front desk staff, with guests mentioning rude interactions and a lack of helpfulness.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
7.9 out of 10
8 reviews
9.5 out of 10
3 reviews
All reviews
Pros (+) Everything. All employees were very friendly
Cons (-) Nothing everything really good service. Hotel really nice will stay here everytime i m in san antonio
Pros (+) My overall stay was great the room was up to date it smelled and looked clean I even extended my stay for a couple more days. It was a pleasant experience
Cons (-) the thing I wish they would change was the sheets just because you stay I think they should change the sheets not every day but not just when you check out.
Pros (+) The breakfast was good and the staff was really nice.
Location
11939 I-H 35 North, San Antonio, TX 78233
What's nearby
- Fort Sam Houston12.7 km
- San Antonio Zoo14.2 km
- Japanese Tea Garden14.7 km
- AT&T Center15.4 km
- San Pedro Springs Park17.6 km
- The Alamo18.1 km
- St. Joseph Catholic Church18.4 km
- Alamodome18.5 km
- Henry B. González Convention Center18.5 km
- Tower of the Americas18.6 km
- San Antonio River Walk18.7 km
- Market Square19.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Best Western Garden Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Best Western Garden Inn
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in San AntonioGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 18.8 km |
Nearest Airport | San Antonio |
Distance to airport | 10.4 km |