I love everything about this place. It’s near tons of shopping ht tucked away in a quiet corner without a lot of traffic getting in and out. My room is always clean and comfortable. The staff is very ...
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4 stars
Hilton Richmond Hotel & Spa/Short Pump
Photos of Hilton Richmond Hotel & Spa/Short Pump
Overview
Located in Richmond, Hilton Richmond Hotel & Spa Short Pump Town Center is within a 30-minute drive of Richmond International Airport and provides an indoor pool. It has a spa, as well as an express check-in and check-out feature, valet parking and a beauty centre.
A concierge, luggage storage and a 24-hour reception are just some of the available services at the hotel. A gym is available to guests wanting to keep active while away.
Rooms conveniently come with refrigerators as well as tea and coffee making facilities. They also offer a range of entertainment amenities, such as movies-on-demand.
Hilton Richmond Hotel & Spa Short Pump Town Center's in-house eatery provides an ideal option for guests wanting to dine in. Guests can also opt to eat out in one of the nearby eateries.
Latest deals for Hilton Richmond Hotel & Spa/Short Pump
Standard room
Queen room
Double room
Classic room
King room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hilton Richmond Hotel & Spa/Short Pump
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Indoor pool
Accessibility and suitability
- Disabled Access
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
Parking and transportation
- EV charging station
- Parking
- Valet parking
- Private parking
General
- Seating area
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Kids meals
Bathroom
- Hairdryer
Outdoor
- Terrace/Patio
Things to do
- Beauty salon
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Hilton Richmond Hotel & Spa/Short Pump
8.7
Very good
542 verified ratings
Wonderful
319
Very good
80
Good
52
Okay
22
Fair
28
Mediocre
16
Poor
25
Summary of reviews
Guests say
Overall, guests had mixed experiences at the hotel. While many appreciated the cleanliness and the polite staff, numerous complaints arose regarding the bed comfort, confusing location, and parking issues. Some guests described their stays as terrible, with a particular emphasis on poor mattress quality and lack of proper service during check-in. However, some guests enjoyed celebrating special occasions there, highlighting the helpfulness of the staff. The lack of free breakfast and amenities was also noted. Despite the positive aspects, several guests voiced their dissatisfaction with their overall experience.AI-Generated from customer reviews
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Score by provider
8.8 out of 10
468 reviews
8.4 out of 10
41 reviews
6.9 out of 10
3 reviews
9.2 out of 10
3 reviews
All reviews
Pros (+) Very clean, spacious room, comfortable bed. Using the electronic key on my smartphone allowing me to skip reception desk was fantastic.
Cons (-) Nothing.
Pros (+) Everything was great
Location
12042 West Broad Street, Richmond, VA 23233
What's nearby
- Richmond Amtrak Station12.2 km
- University of Richmond12.2 km
- James River and Kanawha Canal16.7 km
- Virginia Museum of Fine Arts17.7 km
- Richmond International Raceway19.8 km
- Hollywood Cemetery20.3 km
- Forest Hill Park Richmond Virginia20.7 km
- Richmond Outreach Center20.7 km
- Dominion Resources20.8 km
- Tredegar Iron Works21.1 km
- Library of Virginia21.5 km
- John Marshall House21.5 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hilton Richmond Hotel & Spa/Short Pump
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in RichmondMost recommended
See most recommended stays in RichmondGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 21.2 km |
Nearest Airport | Richmond Byrd Intl |
Distance to airport | 32.1 km |