Pros (+) Location was great!
Cons (-) Facilities are in need of a major renovation to justify the nightly rate.
3 stars
Sheraton Raleigh Hotel
Photos of Sheraton Raleigh Hotel
Overview
This charming Raleigh hotel is located within a 10-minute walk of Raleigh Amtrak Station. It is situated a short stroll from the NC Museum of Natural Sciences, Leonard Hall and Shaw University.
Just a minute away from Raleigh Convention Center, this 3-star hotel has an indoor pool. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in facility is offered for convenience.
There are 353 rooms at Sheraton Raleigh Hotel, each providing all the essentials to ensure a comfortable stay.
Raleigh Sheraton Hotel features both restaurant and bar where guests can unwind at the end of the day. For those preferring to eat out, the local area offers several bars and restaurants with a choice of different cuisines.
Sheraton Hotel Raleigh is surrounded by the area's well-known sightseeing attractions, including the North Carolina Museum of History, which is within walking distance. North Carolina State Capitol is also a short stroll away.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Sheraton Raleigh Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Disabled Access
- Elevator
- No smoking
- Pets not allowed
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Fold-up bed
- Socket near the bed
- Alarm clock
- Wardrobe or closet
General
- Executive lounge access
- Seating area
- Telephone
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Outdoor
- Garden
Things to do
- Gift shop
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Sheraton Raleigh Hotel
7.5
Good
478 verified ratings
Wonderful
170
Very good
91
Good
68
Okay
38
Fair
45
Mediocre
19
Poor
47
Summary of reviews
Guests say
Guests loved the great location of the hotel, which was convenient for various events and attractions. However, many reviews highlighted significant issues with cleanliness, including reports of cockroaches and unclean rooms. Additionally, service was often criticized, with guests mentioning problems during check-in and a lack of responsiveness to maintenance issues. Overall, while the location received praise, the hotel needs improvements in cleanliness and service.AI-Generated from customer reviews
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Score by provider
7.7 out of 10
7 reviews
7.7 out of 10
7 reviews
All reviews
Pros (+) This hotel has a great location. The interior of the room was nicely remodeled. The buffet and decor in the restaurant were nice.
Cons (-) Sound insulation between rooms was great. The shower had a nice head, but it was old traditional in its layout. Confusing check-in area in relationship to the valet drop.
Pros (+) Location is great for what we needed.
Cons (-) Upcharge for wi-fi, escalators didn't work. elevators were VERY SLOW and useless when we needed to get out. Had to let two go by because they were full and then then took fire steps - which only opens to outside and is wired to an alarm which thankfully (or not?) didn't go off . Was told card key would get us out of the parking garage without paying which didn't happen. Cost me $12 to get out.
Cons (-) Walls were paper thin. We heard arguments from the room across the hall and sirens from the police station across the street.
Cons (-) No proper guest enquiry service.
Pros (+) Staff was extremely polite and accommodating.
Cons (-) Time for a renovation
Location
421 South Salisbury Street, Raleigh, NC 27601
What's nearby
- Marbles Kids Museum0.5 km
- North Carolina State Capitol0.6 km
- Leonard Hall0.6 km
- Raleigh Convention Center0.7 km
- North Carolina Museum of History0.7 km
- North Carolina Museum of Natural Sciences0.8 km
- Peace College Main Building1.5 km
- Pullen Park2.1 km
- Raleigh Little Theater3.1 km
- North Carolina State University4.1 km
- Meredith College4.9 km
- Small House5.1 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Sheraton Raleigh Hotel
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Value for money | 6.9 |
|---|---|
Distance to city center | 0.3 km |
Nearest Airport | Raleigh-Durham |
Distance to airport | 17.6 km |