Pros (+) Wonderful location, clean and updated, friendly staff and valet, great on site restaurant!
Cons (-) Bed mattress was very firm to the point of uncomfortable. Was tough to get a good night sleep.
3 stars
Hampton Inn Portland Downtown - Waterfront
Photos of Hampton Inn Portland Downtown - Waterfront
Overview
Set in Portland, Hampton Inn Portland Downtown Waterfront is a short walk from Old Port and features an indoor pool. It is located a brief walk from Congress Street, Abyssinian Meeting House and the Maine Narrow Gauge Railroad Museum.
There are a range of amenities at the hotel that guests can enjoy, including valet parking, an express check-in and check-out feature and a fitness centre. Staff are available 24 hours a day and can assist with booking tours and tickets.
The hotel's rooms are contemporary and offer a kitchenette that is equipped with a microwave and a refrigerator. They each include wireless internet access and tea and coffee making facilities.
Hampton Inn Portland Downtown Waterfront is close to the area's well-known sightseeing attractions, including Portland Observatory and Cumberland County Civic Center, which are a short walk away. Less than a 15-minute car ride away, Portland International Jetport Airport is easily accessible.
Latest deals for Hampton Inn Portland Downtown - Waterfront
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hampton Inn Portland Downtown - Waterfront
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
General
- Family rooms
- Sea view
- Interconnected room(s) available
- Telephone
- Carpeted
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Streaming service
- TV
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Dining
- Snack bar
- Vending machine (drinks)
- Vending machine (snacks)
Pool
- Heated pool
- Indoor pool
- Pool towels
Family friendly
- Cribs available
- Complimentary breakfast
Workspace
- Desk
Things to do
- Beach access
Fitness
- Fitness center
Reviews of Hampton Inn Portland Downtown - Waterfront
8.3
Very good
1552 verified ratings
Wonderful
784
Very good
334
Good
240
Okay
73
Fair
55
Mediocre
27
Poor
39
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many noting the friendly staff and enjoyable breakfast. However, there were significant service issues, including overbooking, late check-ins, and additional unexpected charges. Some guests also reported maintenance problems and dissatisfaction with certain amenities.AI-Generated from customer reviews
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Score by provider
8.2 out of 10
1148 reviews
8.8 out of 10
76 reviews
9.5 out of 10
16 reviews
7.3 out of 10
1 review
8.5 out of 10
9 reviews
All reviews
Pros (+) Nice location rght where I wanted to be staying
Pros (+) Beds were wonderful, with pretty bedding and comfortable mattress. Most hotel guest service reps were friendly and hospitable.
Cons (-) Breakfast area was much too small to accommodate large amount of guests. Had to eat near the computer in the business center. Food took a long time to be refreshed in the catering trays.
Pros (+) Close to town
Cons (-) Not best price I could have used my AAA and got better rate . No mini bar difficult using internet
Pros (+) Value, clean room, friendly service, you can walk to downtown amenities, affordable parking, breakfast was good for hotel food.
Cons (-) Strong propane smell in 2nd floor hallway during our entire stay. The mattress was on the soft side.
Pros (+) Generally speaking, everything was great. The room was modern and comfortable. Staff was friendly.
Cons (-) When we were attempting to check in, the front desk was having an issue with a rather unpleasant and annoying group of young women who were giving them quite a hard time. I felt badly that they had to deal with this issue. However, at one point they had all three of the front desk people dealing with this issue and nobody assisting the queue of people who were waiting for assistance. It would have...
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Cons (-) They over booked and was not able to give me the room even though I booked and had a confirmation number.... I am extremely flustered and disappointed with the services.
Pros (+) The hotel is perfectly located, right in the old port near everything you could want. It was great to be able to valet the car (for one of the cheaper valet rates in the city) and just walk everywhere. The complementary breakfast each morning was good, nothing exceptional but enough to get us going. The staff were great and helpful with recommendations and making us comfortable. The room was comfo...
Cons (-) Overall we enjoyed our stay. However, on our first night we left the room for dinner and when we arrived back at the room it smelt like pot. Not a faint smell but very strong and over powering and, frankly, incredibly off putting smell. I went to the front desk and the night desk man seemed aware of the issue and the solution was for someone to come up to my room with a bottle of febreeze. For a n...
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Pros (+) Quiet
Cons (-) Over use of fabrreze in room, price, view, not a $200+ non refundable value. Forced to valet park in their lot.
Location
209 Fore Street, Portland, ME 04101
What's nearby
- United States Customhouse205 m
- Shipyard Brewing Company336 m
- Old Port367 m
- Abyssinian Meeting House387 m
- Commercial Street0.5 km
- Portopera0.5 km
- Maine Narrow Gauge Railroad Co. & Museum0.6 km
- Cumberland County Civic Center0.7 km
- Portland Observatory0.7 km
- Wadsworth-Longfellow House0.8 km
- Maine College of Art0.9 km
- Children's Museum of Maine1.1 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hampton Inn Portland Downtown - Waterfront
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Nearby hotels and places to stay
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See most recommended stays in PortlandGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 0.5 km |
Nearest Airport | Portland |
Distance to airport | 4.9 km |