Search
Photos
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays
HM Playa del Carmen
4 stars

HM Playa del Carmen

Avenida Constituyentes 180, 77720 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 206 4646
From
₱542
Cheapest

rate per night

8.7
Very good
based on 1314 reviews
1,314 reviews
Room type
Provider
Nightly total
Standard room
₱542
Double room
₱4,533

Photos of HM Playa del Carmen

Overview

Rating

HM Playa Del Carmen is situated amongst Playa del Carmen's well-known nightlife destinations, just a short stroll from Terminal Foranea de Autobuses Station. Some of the popular features on offer at this modern 4-star hotel include complimentary on-site parking and Wi-Fi.

Guests of HM Playa Del Carmen can unwind in the outdoor pool. Staff are available 24 hours a day and can assist with booking tours and tickets.

The hotel has 200 rooms that are equipped with all the necessities to ensure a comfortable stay. They are air conditioned and have a ceiling fan.

The hotel enjoys a prime location, allowing guests easy access to a range of popular attractions and restaurants. Xcaret Eco Theme Park and Xcaret Archaeological Site are nearby.

Rating
8.7
Very good
Based on 1,314 verified guest reviews

Latest deals for HM Playa del Carmen

Sat 5/3
Sun 5/4
Double room
bed type unknown
bed type unknown
bed type unknown
Standard room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at HM Playa del Carmen

  • Snorkeling
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

General

  • Family rooms
  • Seating area
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor
  • City view
  • Storage available

Services and conveniences

  • Car rental
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Room service
  • Tour desk
  • Key card access
  • 24hr front desk

Things to do

  • Gift shop
  • Beach access
  • Fishing
  • Canoeing
  • Diving
  • Snorkeling
  • Horse riding
  • Water sport facilities (on site)

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Food can be delivered to guest accommodation

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Pool

  • Pool bar
  • Outdoor pool
  • Pool towels

Accessibility and suitability

  • Non-smoking rooms available
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service

Bedroom

  • Clothes rack
  • Wardrobe or closet

Workspace

  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness center

Reviews of HM Playa del Carmen

8.7
Very good
1314 verified ratings
Wonderful
722
Very good
271
Good
174
Okay
59
Fair
36
Mediocre
22
Poor
30

Summary of reviews

Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting the beautiful pool area and friendly staff. However, many reviews pointed out issues with rude service, particularly at the front desk, and some noise disturbances from the air conditioning and other sources.
AI-Generated from customer reviews
Cleanliness9 out of 10
Location9 out of 10
Service1 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

8.0
Very good
Janice, Jan 2022
Service: 5/5 Food: N/A Amenities: 5/5 for the pool Wifi: 5/5 Sleep: 3/5 Only downfall I had was sleeping, the AC fan when it turns out is extremely loud making it very difficult to sleep. The bed was big but not comfortable, my back was hurting and then the air is very dry, making it hard to sleep as well.
10
Wonderful
April, May 2018
Pros (+) Loved the decor! It has an intimate, yet luxury feel. Don't waste your money on hotels directly on the beach. This is close enough you can walk to the beach and it's much nicer than most of the beachfront hotels. You won't regret staying here.

Location

Avenida Constituyentes 180, 77720 Playa del Carmen, Quintana Roo

What's nearby

  • La Fe0.5 km
  • Parque 28 de julio0.5 km
  • Beyond Diving0.6 km
  • Mexico Blue Dream0.7 km
  • Mamita's Beach Club0.8 km
  • O2 Mexico0.8 km
  • Albertos SCUBA1 km
  • Terminal Marítima de Playa del Carmen1.2 km
  • Aviario Xaman Ha1.7 km
  • Guadalupe Church1.9 km
  • 5th Avenue2.2 km
  • The Reef Marina2.6 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at HM Playa del Carmen

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at HM Playa del Carmen

  • Where is HM Playa del Carmen located?

    HM Playa del Carmen is located at Avenida Constituyentes 180 in Gonzalo Guerrero, 0.8 km from the center of Playa del Carmen. La Fe is the closest landmark to HM Playa del Carmen.

  • When is check-in time and check-out time at HM Playa del Carmen?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at HM Playa del Carmen.

  • Does HM Playa del Carmen offer free Wi-Fi?

    Yes, HM Playa del Carmen offers free Wi-Fi.

  • Does HM Playa del Carmen offer free parking?

    Yes, HM Playa del Carmen offers free parking.

  • How far is HM Playa del Carmen from the airport?

    HM Playa del Carmen is 19 km from Cozumel. HM Playa del Carmen is 49.6 km from Cancun.

  • Does HM Playa del Carmen have a pool?

    Yes, HM Playa del Carmen has a pool onsite.

  • How does KAYAK find such great HM Playa del Carmen hotel deals?

    KAYAK scours the web for all room deals available at HM Playa del Carmen in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at HM Playa del Carmen and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for HM Playa del Carmen.

See more FAQs

Nearby hotels and places to stay

3-star hotel
40% cheaperHotel Las Golondrinas8 Excellent (362 reviews)0.06 kmOutdoor pool, Restaurant, Room service₱3,063+
3-star hotel
25% cheaper
The City Luxury Suites
6.5 Good (8 reviews)0.08 kmFitness center, Free Wi-Fi₱3,824+
5-star hotel
37% cheaper
KLR The City Condos By Sercotel
8.8 Excellent (197 reviews)0.08 km₱3,206+
4-star hotel
24% cheaper
A-nah Suites
8.9 Excellent (10 reviews)0.09 km₱3,880+
3-star hotel
40% cheaperHotel Las Golondrinas8 Excellent (362 reviews)0.06 kmOutdoor pool, Restaurant, Room service₱3,063+
5-star hotel
37% cheaper
KLR The City Condos By Sercotel
8.8 Excellent (197 reviews)0.08 km₱3,206+
3-star hotel
25% cheaper
The City Luxury Suites
6.5 Good (8 reviews)0.08 kmFitness center, Free Wi-Fi₱3,824+
4-star hotel
24% cheaper
A-nah Suites
8.9 Excellent (10 reviews)0.09 km₱3,880+
4-star hotel
24% cheaper
A-nah Suites
8.9 Excellent (10 reviews)0.09 km₱3,880+
5-star hotel
37% cheaper
KLR The City Condos By Sercotel
8.8 Excellent (197 reviews)0.08 km₱3,206+
3-star hotel
40% cheaperHotel Las Golondrinas8 Excellent (362 reviews)0.06 kmOutdoor pool, Restaurant, Room service₱3,063+
3-star hotel
25% cheaper
The City Luxury Suites
6.5 Good (8 reviews)0.08 kmFitness center, Free Wi-Fi₱3,824+

Good to know

Value for money

8.6

Distance to city center

0.8 km

Nearest Airport

Cozumel

Distance to airport

19.5 km

Everything you need to know for your stay in Playa del Carmen