Hotel MX Portal Maya

4 stars
Calle 16 Norte Entre 10 y 15 Avenida, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
7.9
Good
based on 340 reviews
340 reviews
Thu 12/25
-
Fri 12/26
1 room, 2 guests
Deals from
₱2,996
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
₱2,996
Standard room
₱3,287
Double room
₱3,583
16 more Hotel MX Portal Maya deals
16 more Hotel MX Portal Maya deals
Photos of Hotel MX Portal Maya
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Boardwalk/promenade hotel with a 24-hour front desk and an outdoor pool This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite. Hotel MX portal maya offers 38 air-conditioned accommodations with safes and irons/ironing boards. Rooms open to balconies. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested. Recreational amenities at the hotel include an outdoor pool.
7.9
Good rating
Based on 340 verified guest reviews

Latest deals for Hotel MX Portal Maya

Thu 12/25
Fri 12/26
Standard room
bed type unknown
₱3,287
nightly with fees
Double room
bed type unknown
₱3,583
nightly with fees
bed type unknown
₱3,732
nightly with fees
Deluxe room
bed type unknown
₱2,996
nightly with fees
bed type unknown
₱3,394
nightly with fees
bed type unknown
₱3,787
nightly with fees
Superior room
bed type unknown
₱3,764
nightly with fees
bed type unknown
₱5,108
nightly with fees
bed type unknown
₱5,174
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel MX Portal Maya

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • Cable or satellite TV
  • Free toiletries
  • Internet

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by stairs

Bedroom

  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Services and conveniences

  • Concierge service
  • Safety deposit box
  • Key card access
  • 24hr front desk

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Parking and transportation

  • Street parking
  • Free parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Dining

  • Restaurant
  • Bar/Lounge

General

  • Window
  • Family rooms

Pool

  • Outdoor pool
  • Pool towels

Laundry

  • Iron and ironing board

Workspace

  • Desk

Things to do

  • Beach access

Reviews of Hotel MX Portal Maya

7.9
Good
340 verified ratings
Wonderful
133
Very good
59
Good
58
Okay
22
Fair
27
Mediocre
13
Poor
28

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and cleanliness, but many expressed dissatisfaction with the service and amenities, noting issues such as lack of elevators, poor breakfast options, and maintenance problems.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service2 out of 10
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Location

Calle 16 Norte Entre 10 y 15 Avenida, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • La Fe357 m
  • Beyond Diving0.5 km
  • Parque 28 de julio0.5 km
  • Mexico Blue Dream0.5 km
  • Mamita's Beach Club0.6 km
  • O2 Mexico0.8 km
  • Albertos SCUBA0.8 km
  • Terminal Marítima de Playa del Carmen1.1 km
  • Aviario Xaman Ha1.7 km
  • Guadalupe Church2 km
  • 5th Avenue2.2 km
  • The Reef Marina2.5 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Hotel MX Portal Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel MX Portal Maya

  • Where is Hotel MX Portal Maya located?

    Hotel MX Portal Maya is located at Calle 16 Norte Entre 10 y 15 Avenida in Gonzalo Guerrero, 0.9 km from the center of Playa del Carmen. La Fe is the closest landmark to Hotel MX Portal Maya.

  • When is check-in time and check-out time at Hotel MX Portal Maya?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel MX Portal Maya.

  • Does Hotel MX Portal Maya offer free Wi-Fi?

    Yes, Hotel MX Portal Maya offers free Wi-Fi.

  • Does Hotel MX Portal Maya offer free parking?

    Yes, Hotel MX Portal Maya offers free parking.

  • How far is Hotel MX Portal Maya from the airport?

    Hotel MX Portal Maya is 19.2 km from Cozumel. Hotel MX Portal Maya is 49.5 km from Cancun.

  • Does Hotel MX Portal Maya have a pool?

    Yes, Hotel MX Portal Maya has a pool onsite.

  • How does KAYAK find such great Hotel MX Portal Maya hotel deals?

    KAYAK scours the web for all room deals available at Hotel MX Portal Maya in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel MX Portal Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel MX Portal Maya.

Nearby hotels and places to stay

Closest

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3-star hotel
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1-star hotel
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3-star hotel
Holiday Inn Express & Suites Playa Del Carmen By IHG
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3-star hotel
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Cheapest

See cheapest stays in Playa del Carmen
3-star hotel
17% cheaper
Tukan Hotel & Beach Club
7.5 Good (1,032 reviews)0.11 kmPrivate beach, Outdoor pool, Restaurant₱2,405+
4-star hotel
Caribbean Paradise Hotel & Spa - 5th Avenue6.9 Good (1,622 reviews)0.11 kmOutdoor pool, Free Wi-Fi, Free parking₱2,923+
3-star hotel
Moongate Mayan Riviera
0.04 km₱3,343+
3-star hotel
Holiday Inn Express & Suites Playa Del Carmen By IHG
8.6 Excellent (1,736 reviews)0.09 kmOutdoor pool, Free Wi-Fi, Tea/coffee maker₱5,370+

Most recommended

See most recommended stays in Playa del Carmen
3-star hotel
Holiday Inn Express & Suites Playa Del Carmen By IHG
8.6 Excellent (1,736 reviews)0.09 kmOutdoor pool, Free Wi-Fi, Tea/coffee maker₱5,370+
3-star hotel
17% cheaper
Tukan Hotel & Beach Club
7.5 Good (1,032 reviews)0.11 kmPrivate beach, Outdoor pool, Restaurant₱2,405+
4-star hotel
Caribbean Paradise Hotel & Spa - 5th Avenue6.9 Good (1,622 reviews)0.11 kmOutdoor pool, Free Wi-Fi, Free parking₱2,923+
3-star hotel
Moongate Mayan Riviera
0.04 km₱3,343+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.2
0.9 km
Cozumel
19.2 km

Everything you need to know for your stay in Playa del Carmen

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