Staff could have been more helpful.
4 stars
Hilton Pasadena
168 South Los Robles Avenue, Pasadena, CA 91101, United States
Pasadena, CA
See location+1 626 577 1000Photos of Hilton Pasadena
Overview
Located close to Del Mar Los Angeles Metro Station, Hilton Pasadena provides guests with a convenient base while in Pasadena. It features a spa, as well as valet parking, an express check-in and check-out feature and an outdoor heated pool.
Hilton Hotel Pasadena (California) has recently undergone refurbishment and offers a car rental desk, an airport shuttle and a 24-hour reception. Additionally, the multilingual staff are available to provide local information.
Rooms at Hilton Pasadena are modern and offer ironing facilities, movies-on-demand and cable/satellite channels. All provide wireless internet access, a seating area and a private bathroom with a hair dryer.
On-site dining options include restaurant, which is an ideal place to have a meal. A wide variety of eating options are also available nearby.
Pasadena Hilton is less than a 35-minute drive from Los Angeles International Airport and Old Town Pasadena is a brief stroll away. Additionally, many tourist destinations are within easy reach.
Latest deals for Hilton Pasadena
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hilton Pasadena
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Free toiletries
- Heating
- Air-conditioned
Accessibility and suitability
- Disabled Access
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
Parking and transportation
- EV charging station
- Parking
- Airport shuttle
- Valet parking
Bathroom
- Shower
- Hairdryer
- Bathrobe
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Spa
- Outdoor pool
Bedroom
- Feather pillow
- Alarm clock
Outdoor
- Balcony
Workspace
- Desk
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Hilton Pasadena
8.3
Very good
1104 verified ratings
Wonderful
573
Very good
179
Good
126
Okay
76
Fair
63
Mediocre
28
Poor
59
Summary of reviews
Guests say
Guests appreciated the great location, cleanliness, and friendly staff of the hotel. However, many expressed dissatisfaction with the high parking fees, small room sizes, and lack of complimentary amenities like WiFi. Some also mentioned issues with service in the restaurant and the overall value for the price paid.AI-Generated from customer reviews
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Score by provider
8.3 out of 10
475 reviews
8.3 out of 10
334 reviews
8.6 out of 10
15 reviews
7.6 out of 10
11 reviews
All reviews
Great Hotel , Great service
Cons (-) Basic and parking expensive. Lobby renovated as well as rooms but lacks any character and not consistent with charm of Pasadena. A walk to most areas with not much around the hotel itself to do.
Pros (+) Very clean. Very spacious rooms. I love the comforters and the pillows and all the blankets and sheets. Good size of a mini fridge. I like the coffee provided in the rooms, Coffee Bean! The TVs are clean crisp and powerful in sound and graphics. The water pressure is awesome. The rooms and hallways are pretty quiet and great for relaxing. I also really like the alarm clock/radio/music setup on the...
Cons (-) The valet is $23 per night, but every encounter with them was somewhat of a hassle... for them? The first encounter the employee pretended like he did not hear my husband speaking clearly to him. I do not understand the point of having a service job if you do not want to serve customers or at least acknowledge their presence... the second counter, a different employee of the valet saw us standing ...
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Pros (+) The beds are clean and comfy The staff was great The bell hopes did everything for you with a smile The bar staff understand your drink needs The front desk staff is quick and good
Cons (-) The shower had a clogged drain It was fixed but it was the down side of the trip
Pros (+) Near old town Pasadena and good restaurants
Cons (-) The price was a smudge too much
Cons (-) Needs massive refurbishment. Everything old and tired... Furniture, bed, HVAC, you name it. Parking also was $19/$21 for self/valet... too high.
Pros (+) Fast check in, easy parking, courteous and efficient staff. We arrived, had valet parking ($2 difference between valet and self-serve overnight parking cost). Walked right up to desk with no wait. 3 minutes later I had keys in my hand. Room was clean and adequately appointed. In the morning my receipt was waiting for me and a call just before I left my room had my car waiting by the time I was in ...
Cons (-) Complete lack of jet packs and flying cars but I've yet to find a hotel with an adequate supply of them.
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Pros (+) Location was decent. Food in the bar was pretty good.
Cons (-) The rooms were super outdated and old. Paid for an upgraded room and the bathroom was the size of a very small cabinet. No outlet covers in our room just exposed plugs.
Pros (+) Room was clean and bed was super comfortable
Cons (-) Tub was leaking and it didn't drain well so there was always a collection of water
Location
168 South Los Robles Avenue, Pasadena, CA 91101
What's nearby
- Hilton Pasadena47 m
- Pasadena Visitors Center287 m
- Paseo Colorado0.4 km
- Pasadena Playhouse0.5 km
- USC Pacific Asia Museum0.5 km
- Pasadena Museum of California Art0.5 km
- Pasadena City Hall0.6 km
- Fuller Theological Seminary0.6 km
- Scottish Rite Cathedral0.7 km
- Old Pasadena0.9 km
- California Institute of Technology1.6 km
- Norton Simon Museum1.7 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hilton Pasadena
Price per night. Prices are not fixed and may vary with time.
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See most recommended stays in PasadenaGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 0.7 km |
Nearest Airport | Burbank Bob Hope |
Distance to airport | 21.0 km |