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New Orleans hotels near Jamie Hayes Gallery
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Best New Orleans hotels near Jamie Hayes Gallery
Hotel Monteleone, New Orleans is centrally located in New Orleans, a 3-minute walk from Bourbon Street and 7 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in New Orleans? This hotel has facilities measuring 24000 square feet (2230 square meters), including conference space.
Overall 9.0 Excellent
Based on 1,112 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.0
Good
6.5
Excellent
9.4
Cons: room # 944 is a bit too small
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Pros: Excellent room service. The carousel bar was fun. It's located in a prime location.
Cons: N/A
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Pros: Location was great, room was nice and hotel was beautiful.
Cons: They didn't tell us in advance we wouldn't have a window in our room. Also the bathroom was pretty small. There is just not much room to set anything down.
Excellent
10.0
Pros: Gorgeous hotel with tons of history. Fairly priced and it's in the perfect location- close to everything, bourbon street, jackson square, casino, etc. Will be staying again!
Excellent
8.0
Pros: Great location, comfortable beds, clean, nice staff, fun bar. Will stay definitely stay here again.
Good
7.1
Pros: Overall, the facility was gorgeous. The beds were very comfortable, the room was clean, the pool was beautiful and atmospheric, but the service left too much to be desired. When we called to the front desk for assistance of any kind, we were met with tones of condescension. Almost as if asking for a room service menu, as are room had none, or ordering room service was a bother to them. We waited an hour for a Cobb salad to be delivered, only to find that it was missing bacon, egg, and avocado...practically half the salad! For the price of the salad, I expected so much more. I certainly could have called to notify them of the issue, but after having waited at long we did want to waste more time. Apart from the lack of care for customer satisfaction dealt out by the front desk, we also ran into issues with the bell man. At first, he offered to look out for our scheduled taxi, while we waited inside. But, we soon realized that he wasn't going to follow through on his offer as he was standing inside chatting it up with a co-worker as time came for our taxi to arrive. So, we got up and went to look for it ourselves. This is not to say that all of the customer service personnel were lacking. There were certain individuals who were kind, friendly, and attentive to our needs. But, I would say by and far that customer satisfaction is not apparent by their services rendered. If you're looking to feel like you as a customer and a person matters, then stay far away from Hotel Monteleone. If you're looking for a beautiful place to stay, then by all means, book that room!
Cons: See above,
Excellent
8.5
Pros: Very historic and romantic. Room and bath a bit small, but made do.
Cons: Not real clear how to get your car upon departure.
Excellent
10.0
Pros: The location was perfect. We were able to walk everywhere we wanted to go
Excellent
9.4
Pros: BEautiful hotel, great location, gorgeous bar with jazz music!
Cons: Rooms could use some updating, mattress was very soft.
Excellent
10.0
Pros: Staff did everything to make stay perfect
Excellent
10.0
Pros: Total atmosphere, very clean, very good location.
Cons: not much,could have had more bell boys though. Not very acccomodating as far as helping with luggage.
Excellent
10.0
Pros: Great location at edge of French Quarter Beautiful large lobby Good size room with view of river Heated pool on high roof top good temperature control in room computer internet room available 24 hours good pleasnat staff from doormen to counter clerks
Cons: no complaints
Excellent
9.3
Pros: The entire staff was extremely professional and very friendly! Will come back.
Excellent
9.7
Pros: This is a beautiful hotel in a great location. Excellent service.
Cons: It is expensive, but for a special occasion, I would recommend it.
Excellent
10.0
Pros: Gorgeous, luxurious, elegant decor and accommodations Five-star service Carousel Bar and Lounge is not to be missed We didn't have the opportunity to try Criollo restaurant, but the menu looked excellent Beautiful rooftop pool with unbeatable views of the city Large gym with views of the river OUTSTANDING location right in the heart of the French Quarter Love, love, love this hotel. Do yourself a favor and don't consider ANYWHERE else but Hotel Monteleone if you're coming to New Orleans.
Excellent
8.3
Pros: Location
Cons: More restaurant/bar seating in the lobby
Excellent
10.0
Pros: The room was great, staff fantastic,and the bar was awesome!
Cons: nothing
Excellent
10.0
Pros: Everything except pool deck locked at night
Excellent
10.0
Pros: Excellent service. Doormen were friendly and engaging; they greeted my two young children with our every entrance/exit and asked them about the activities in between, made some fun suggestions for meals and places of interest to visit- really added to the experience for each of the kids. Small rooms, but comfortable, good noise control - was not disturbed despite business of lobby and hallways. Beautiful foyer and delicious menu at Criollo, the restaurant downstairs. Will certainly return to this hotel for its service, comfort, attractiveness and convenient location.
Cons: Spa staff were not at the desk on more than one occasion, were haughty and were generally unfriendly during booking of appointments. Stark contrast to the rest of the hotel. Services provided were acceptable. Would NOT be likely to return to spa based on the unpleasantness of interacting with them.
Good
6.8
Pros: Nice hotel. Clean and comfortable.
Cons: Overly priced. Size of room not at all as expected.
Excellent
10.0
Pros: We have always wanted to stay at the Hotel Monteleone. Since we were traveling to New Orleans with friends from Ohio who have never been to the south, we decided to splurge. The experience and treatment we received during our stay was far above my expectations. Upon arrival we were greeted and assisted by the valet, doorman, and bellman. While speaking to the man during check in, my husband asked if a king upgrade was available. He then moved us to a king room complimentary. Our room was so nice with custom items making the stay extra special. We wanted dinner suggestions and some tour suggestions. The concierge, Anita, was great! She was very patient and knowledgeable of the area. She could tailor her suggestions to your specific requests. She was very great with multi-tasking and never once made us feel rushed on a decision. When one of the tours we wanted to book was sold out, she called 3 other vendors until she found an opening. The staff at Hotel Monteleone are all very friendly and speak everytime they see you. Even a lady from housekeeping stopped to ask how we were enjoying our stay. The location is central to EVERYTHING. When in New Orleans, we typically walk 8-10 miles per day, but Hotel Monteleone is so close we averaged 4-5 miles. This hotel is definitely worth the price.
Cons: I really have no complaints about my stay. The only thing to note are the small bathrooms, but this is standard in New Orleans.
Excellent
10.0
Excellent
9.6
Pros: The Hotel Monteleone is an outstanding property. We were pleasantly surprised with our King room. It was small, but very comfortable and tastefully decorated. The hotel bar is one of its trademarks. We enjoyed the carousel and the intimacy that it brings, all the while being able to chat with some of the other patrons. I had a 30 minute massage at the Spa Aria. The masseuse (Ellen) was excellent and very knowledgeable. The spa lobby was a bit overly crammed with merchandise for sale, but smelled great and had good attention at their front desk.
Cons: The concierge was not helpful to a guest, shrugging his shoulders and telling him he needed to get back in line for the front desk. It seemed to is like he could've assisted.
Excellent
8.8
Excellent
9.3
Pros: Location.. minutes walk from Bourbon St. and Canal St.
Cons: The rooms are REALLY small but it's a historic hotel in the middle of the city so understandable. Valet parking overnight was $45 for guests, which is a lot in my opinion. I am already paying over $200 for the room and did not expect to tack on another $50.
Excellent
10.0
Pros: I love these older hotels, like the Monteleone, that have been renovated and refurbished. They are the best of the old and the new. The staff provides outstanding service.
Excellent
8.2
Pros: Clean, excellent position, i spent some hours by the rooftop pool and have found it amazing
Cons: I have slept in a queen room and the bed was rather narrow and could have been more comfortable. I had to unplug the fridclge at night because of the loud noise coming from there
Good
7.3
Pros: Great location, amazing old but extremely clean hotel
Cons: Room service was good but very expensive. If you can, go downstairs and dine in some five star restaurants and it will be the same price.
Excellent
9.4
Cons: Double beds are hard on tall folk.
Excellent
9.7
Pros: What is not to like? Awesome location in the French Quarter and the Carrousel Bar! Be sure to chat with Marvin and ask about his mixology book. Rooms are good size for a downtown hotel and the amenities are nice. All of the staff are very helpful and attentive.
Cons: One night our room got hot despite the thermostat setting. Not sure what that was all about but was ok the following night.
Excellent
8.6
Pros: Staff was very friendly. Location great. Pool was very nice
Cons: Elevators were confusing. Some went to the 15th floor, some didn't. And only one set of elevators went to the rooftop pool. Also why would you close a pool bar at 7 when there are people wanting to buy alcohol and food. If guests are there you should stay open for them. And our air conditioner kept breaking.
Excellent
10.0
Excellent
9.7
Excellent
9.7
Pros: - The location was in perfect proximity to the French Quarter (in the French Quarter) on the gorgeous Royal St which is, in my experience, the prettiest street in the French Quarter - There are ample antique shops, art galleries, restaurants, jazz clubs and cafes nearby - The hotel is exceptionally lovely, very clean and well-maintained - The rotating carousel bar on the first floor is fabulous with a great jazz band on Saturday nights. - Rooftop pool is gorgeous but was always full - The Spa sounded fantastic
Cons: - The cost of the parking was extremely high (~40+ per day) Even after checking out and only being in the area for < 15 hours the last day, we still had to pay the full amount for the day. - The pool was always really crowded which speaks to the popularity of the hotel
Excellent
10.0
Pros: Everything. But make sure you ask for a suite. They have 1.5 bathrooms a jacuzzi and a giant glass shower. Room also has 2 rooms.
Cons: Nothing
Excellent
8.0
Pros: Service and location. Quietness and comfort were great. Loved the historical significance.
Cons: Did not see any of the hotels ghosts
Mediocre
2.0
Pros: Location
Cons: Booked this room over 6 months in advance for the night before our wedding. Turns out we booked a day earlier than what we needed. I called the hotel to see if we could switch, but was rudely spoken to, hung up on twice when I asked to speak to a manager and when I finally did get ahold of someone in charge, they were unwilling to work out anything. I was at a loss for words. I travel to NOLA every few months and have always wanted to stay at hotel monteleone. So disappointed with the customer service, the way they spoke to customers, and although we did end up staying there that night, it will be the last time. Go to the bar, don't spend the night
"Located in French Quarter, this historic hotel is within a 5-minute walk of Jackson Square, Cafe Du Monde and French Market. Canal Street and National World War II Museum are also within 2 mi (3 km). New Orleans Union Passenger Terminal is 28 minutes by foot. "
Overall 8.9 Excellent
Based on 1,762 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: Beautiful hotel with friendly, efficient staff. If you want to stay in the heart of Bourbon Street this hotel is it. Upgrade to Balcony suite for a perfect stay.
Cons: Everything was great.
Excellent
10.0
Pros: Service and location.
Excellent
8.2
Excellent
8.6
Excellent
9.7
Excellent
9.7
Excellent
10.0
Excellent
10.0
Pros: Great room. location, and the staff was incredible.
Excellent
10.0
Pros: Everything. The people working the desk when we checked in around 10pm were exceptional employees.
Cons: N/a
Excellent
8.8
Pros: - Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues. - Pool - Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs - Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car.
Cons: - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor. - Valet can be slow but they did give a heads up that it would take 40 minutes at some times. - Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal. - Truly not that bad - if I HAD to pick bad things this is what I remember but I would absolutely stay there again.
Good
7.7
Excellent
8.2
Excellent
10.0
Pros: More hotel than what we expected. Great staff, great location, great food, great hotel! Will make it our go to hotel every time we visit.
Excellent
9.7
Good
6.5
Pros: I loved the location of the hotel the staff was courteous and friendly. The in hotel restaurant had good food but was a bit pricey. Our room was clean, I am a picky person so it met my standards.
Cons: I thought some areas could have had better house keeping. Large dust bunnies were all over the floor near the stairs. The main area that was traveled by the guests were kept cleaner. But most importantly I didn't like that they permitted a drunken homeless person to sleep outside of the hotel doors, not a good first impression for many guests.
Excellent
8.0
Pros: The location was the best feature of this hotel, footsteps from both bourbon and royal stress dead center of french qtr. The staff was friendly and helpful. If it was warmer when we stayed I bet the pool area would have been a nice place to kick back.
Cons: We were a bit surprised that there wasn't a snack bar in the room. or at least a little fridge with some drinks. The rooms seem a bit dated as did the bed linens but not a big deal.
Okay
5.7
Pros: The room was giant
Cons: The place was shabby, even the uniforms were cheap. The hotel bar closed at 12:30, the room service was from like 4-10 and was provided by a third party, in the morning I called for a sprit and it took FOREVER for it come. I paid 450 for that room. I should have been at the Four Seasons level.
Excellent
9.4
Pros: Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.
Good
7.4
Pros: location is great
Cons: Thought the staff at the front desk could have been nicer. They didn't even say thank you for staying when I checked out.
Excellent
9.4
Pros: Staying on the corner of Bourbon Street and Orleans St was perfect. The staff was very friendly, including valet and bellman. We didn't ask for much, but we were given a lot. The free drink at check in certainly didn't hurt! I also really liked the beautiful area in front of check in. It reminded me if a formal living room, and any time I stopped to sit in there I met other guests. It was just so homey.
Cons: I didn't like the parking fee. I booked through Trip Advisor and it said parking, but nothing about the extra fee. I think it was more the surprise of it that kind of bothered me. Also, I'm not certain the air was working. It wasn't hot, but it wasn't cool either. That said, we never mentioned it to the staff, given we were only in the room to sleep, so I think they would have fixed it or moved us had they known.
Good
6.0
Pros: Right by Bourbon St room was clean and nicely appointed great central courtyard with pool
Cons: Location makes it noisy rooms on one side were noisy to a non-stop generator terrible pillows no room service uninformed staff (front desk not aware there was no room service, housekeeping not clear whether feather pillows existed... isn't this a basic requirement in most hotels? plastic mattress cover - I guess too many people enjoy the party atmosphere too much & they have mattress issues!
Excellent
9.7
Pros: i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.
Excellent
10.0
Pros: I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some!
Cons: The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.
The Jung hotel opened during the Jazz Age with live music offerings and quickly became the most prestigious hotel in New Orleans. Through the years, the hotels most famous attribute was its rooftop Tulane Ballroom which played host to numerous Mardi Gras balls, grand cotillions, proms and a 1964 appearance by President Lyndon Johnson.Today the Jung Hotel anchors Upper Canal Street and sits at the heart of the areas resurgence.
Overall 8.9 Excellent
Based on 556 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.5
Pros: The hotel was newly renovated with large open spaces and modern finishes. The room was very spacious, clean and accommodating for both a business traveler and a leisure trip.
Cons: While the hotel is new & modern with open spaces and large rooms it seems to be lacking warmth. For example the lights in the rooms were VERY BRIGHT with no dim levels, the floors are completely tile - no carpet or rugs so the room felt stark. Similar feel in the common spaces - for example the bar wasn’t open during the afternoon (IN NEW ORLEANS) and it seems the bar was the only popular space in the lobby area. The overall aesthetics are pleasing but something is just lacking. The management should really figure it out because the space is too nice not to be enjoyed by a high end clientele.
Excellent
10.0
Excellent
8.5
Pros: Spacious rooms, very clean and HQ finishes
Cons: I bit noisy from hotel engines
Excellent
9.1
Pros: This was a hotel we had never stayed at before and I took a chance and it paid off. The hotel was updated, clean and very modern.
Cons: The location is on Canal but at the other end of Canal, so unless ur an avoid walker take an Uber or Lyft.
"Located in Central Business District, this hotel is within a 10-minute walk of Smoothie King Center, Lafayette Square and Mercedes-Benz Superdome. Contemporary Arts Center and Bourbon Street are also within 15 minutes. New Orleans Union Passenger Terminal is 6 minutes by foot. "
Overall 8.8 Excellent
Based on 1,925 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.1
Cons: Parking was too expensive!!! Limited unloading space But wonderful cleaning staff, bell service and front desk TOP NOTCH!
Excellent
10.0
Pros: Everything
Cons: Had trouble with my keycard several times but no biggie
Excellent
10.0
Excellent
8.5
Excellent
9.4
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
9.4
Pros: The room was very comfortable to be in. The bed was comfy and lighting was calming. Very little hallway noise and never heard the neighboring rooms. All the staff I encountered was friendly and courteous.
Cons: The bathroom was a little dirty, some mold growing in the crevice of the shower door. A soap wrapper was left in the bathroom from the last guest. Nothing too major though. Only other complaint would be how confusing it is to get from the main lobby to the room elevators and the parking garage. The signage isnt all that handy as in some areas the main lobby isn't mentioned at all, either is the parking garage. It's especially frustrating with the arbitrarily named conference halls displayed all over.
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
8.0
Pros: Location
Cons: Extra charge for corner room whose view not good
Excellent
9.4
Excellent
10.0
Pros: Hotel, very friendly staff.
Cons: N/a
Excellent
8.8
Pros: The hotel was great. I travel a lot and this was one of the nicer places I have been.
Cons: The only two negotive things I have to say would be. 1) the breakfast buffet wasn't worth the $21. It's the same mass produced powdered egg bacon pancakes....that you get at crapy hotels for free. There is a omlet station and a big selection of pastries and fruit but I'm a eggs an bacon guy and it was horiable. The second negative I have is dependent. I stayed there for Mardi Gras and they shut down a lot of streets, so you have to walk because the taxis won't and can't take you down town. and its a long walk to Burbon street. It is located right next to the stadium if that's where you are going.
Excellent
8.3
Excellent
10.0
Pros: comfortable bed, clean and staff friendly and helpful
Excellent
9.6
Cons: Parking rates
Excellent
10.0
Pros: Beautiful views of the city and the Superdome, especially at night. Gorgeous facilities.
Cons: Nothing
Excellent
10.0
Pros: Easy check in
Excellent
10.0
Excellent
9.4
Pros: Modern. Friendly.
Cons: $40 valet parking per day!!
Excellent
10.0
Pros: Friendly courteous service with a smile.
Excellent
8.0
Excellent
8.5
Pros: Rooms were very comfortable and clean. Location was great.
Cons: No free parking. Valet only or pay for parking garage. No breakfast.
Excellent
8.0
Excellent
9.1
Excellent
10.0
Pros: The customer service at this hotel was great. Whether you are going for business or pleasure this hotel has everything you need. I have have stayed in several hotels in New Orleans and this is by far my favorite,
Excellent
9.7
Excellent
8.2
Pros: Value and proximity
Cons: No fan in bathroom and convenient for one person not multiple.
Excellent
8.0
Okay
5.7
Excellent
10.0
Pros: Very nice! We came for our anniversary and it was amazing. The staff made our night special.
Cons: Layout can be a little confusing from the parking garage to the rooms, but once you get use of it it's a little easier.
Good
7.4
Excellent
9.1
Excellent
9.7
Pros: The service and staff were wonderful! I have stayed at many hotels in New Orleans over the years, and the staff at the Hyatt was by far the most friendly, courteous, and helpful that I have ever experienced. I would absolutely stay there again and again!! Thanks Hyatt!!
Excellent
9.7
Pros: Beautiful, totally updated and high tech. Not overly luxurious but nice and super comfy rooms. Great gym facility and pool looked nice but we didn't venture down there. Can get busy with conferences and hear it's busy during football home games. Decent location if you don't mind walking. Street car stops right outside hotel which is mostly convenient unless it's running late or comes early. If it's busy (people buying tix, traffic) it can take a while longer than anticipated to get to your destination. We walked back from the French Quarter a few times...not a bad walk, probably around a mile. The location was fine for us but may not be for everyone. For the great rate we got for the amenities, the trade offs were worth it. All staff members were super nice, super accommodating and seemed to genuinely enjoy their jobs.
Cons: Distance could be an issue for some people.
Excellent
10.0
Excellent
9.3
Excellent
10.0
Pros: Work out room, Starbucks, location, staff, room, everything....
Cons: a little better explanation at check about elevators.
Excellent
9.1
Excellent
9.1
Excellent
8.0
Excellent
9.7
Pros: Great stay! Clean and comfortable hotel. Business center is not free, which is a negative. Carla at the front desk is wonderful!!!
Excellent
10.0
Pros: It was dope. Clean. Modern. New.
Excellent
10.0
Pros: Location Cleanliness Comfort
Cons: Nine
Excellent
10.0
Pros: Thought I was staying at a 5 star hotel. It was very clean and upscale.
Excellent
10.0
Pros: Nice modern hotel
Cons: Put hand soap in guest rooms prior to check in
Excellent
10.0
Pros: The customer service was outstanding. Everyone was very friendly, and helpful. Nikki who helped check us in, went above and beyond to help make our stay extra memorable!! Can't wait to go back.
"This family-friendly New Orleans hotel is located in the historical district, within a 5-minute walk of Bourbon Street, Jackson Square and Preservation Hall. Cafe Du Monde and The Shops at Canal Place are also within 10 minutes. New Orleans Union Passenger Terminal is 26 minutes by foot. "
Overall 8.8 Excellent
Based on 1,106 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
8.8
Excellent
8.8
Excellent
8.5
Excellent
10.0
Good
6.5
Pros: Location
Cons: The room was too small especially the rest room. The hotel is nice but needs an update. The mattress was old and lumpy. I would not recommend this hotel to a friend.
Excellent
10.0
Pros: The Location
Excellent
10.0
Excellent
8.5
Pros: Staff was great! Location is excellent.
Cons: Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
9.1
Pros: Royal, old-fashioned feel consistent with New Orleans old city.
Cons: Room was a bit smaller than expected, but sufficient for a couple.
Excellent
10.0
Pros: Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.
Excellent
9.7
Excellent
10.0
Excellent
9.3
Pros: The historical atmosphere
Cons: The valet parking garage was a bit tight to manipulate
Excellent
9.0
Pros: It's the attention to detail that left us with a lasting favorable impression. Each employee of the hotel was very polite and at the top of their game at every brief interaction. It was a brief stay and what created the lasting impression was when we were departing the hotel a bellman made sure to tell us Good Morning, how nice is was to have us, and to have a wonderful day. We could have made it out the door without him saying much but he made sure to tell us these things with conviction and we felt that it wasn't just lip service. Nice job folks, from check in to check out. We'll be back.
Excellent
8.0
Pros: Pool and viewing deck
Cons: Bathroom set up no counter with rack above toilet
Excellent
10.0
Pros: Everything
Cons: Nothing
Excellent
8.0
Excellent
9.1
Good
6.2
Okay
5.4
Excellent
10.0
Pros: In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.
Excellent
10.0
Pros: * Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night
Cons: * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected
Excellent
10.0
Excellent
10.0
Pros: The beds were the best I had a hard time trying to get my girls to leave
Cons: The sandwich we got from room service
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.4
Pros: Elegance Central for visiting French Quarter Customer-Friendly Historic
Cons: Small room for Big Price
Excellent
10.0
Pros: Hotel offers a great lobby, bar area, and dining. If your trip includes the French quarter this location is outstanding. You are surrounded by great dining of all types. I would stay here again
Excellent
9.7
Excellent
9.1
Pros: This hotel has a classic feel with updated amenities and a fantastic roof top pool.
Cons: Our room was very small and had very little storage space and the bathroom had no counter space for toiletries.
Excellent
10.0
Excellent
10.0
Pros: The staff was great! Everyone is so friendly The hotel is perfectly located for all the touristy things but you don't hear any of the noise. Super nice stay!
Cons: Nothing!
Excellent
8.8
Pros: Comfortable room, great AC, beautiful lobby, outstanding Sunday brunch.
Cons: Ac in the bathroom!
Excellent
10.0
Pros: The rooms were large and accommodating. Car parking service was excellent. All the staff were courteous and did their best to accommodate customer wishes.
Cons: The mini-bar was a source of frustration. I could not refrigerate my medication. If the mini-bar had the little plastic fastener cut, the room would be charged : (
"Located in Central Business District, this hotel is within a 5-minute walk of Canal Street, Royal Street and Decatur Street. Harrah's New Orleans Casino and Bourbon Street are also within 10 minutes. New Orleans Union Passenger Terminal is 17 minutes by foot. "
Overall 8.7 Excellent
Based on 503 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
8.2
Pros: Staff was exceptionally friendly and willing to help. I attended a conference at a hotel across the street and the Q and C happily held my bags after checkout until my day was finished, which was a huge help for me!
Good
6.0
Pros: We got free drinks at their bar because they overbooked by ~70 rooms (their staff had mentioned this to us). They also comped our parking. Outside of that it was a struggle.
Cons: They overbooked by 70 rooms, didn't call us before hand to help us find a solution. Meaning upon arrival we were told they were overbooked and we would be given a room far from the city. Getting them to transfer funds was a pain, had to go through our 3rd party site, also having them comp us for the price difference in hotels was only completed after I froze a portion of my credit card payment, they did not volunteer the funds. If you're going for a conference BOOK EARLY! We booked 3 months out and still had issues (as did many hotels in the area).
Excellent
9.7
Excellent
10.0
Pros: Employees were generally happy and gladly answered any questions. Hotel is groovy and quaint, as are the rooms.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Good
6.8
Pros: A very hip, cool vibe, in a great location and at an even better price point.
Cons: The rooms were extremely loud at night, and the staff was not helpful in solving the problem.
Excellent
9.1
Pros: Very stylish and confortable rooms.
Cons: The menu at the kitchen tried to be a bit too artisinal. There was one waitress who seemed pretty bogged down.
Good
7.4
Excellent
8.8
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.6
Pros: Great location friendly staff beautiful and peaceful
Okay
4.6
Pros: It is an easy walk to the French Quarter without staying directly in the French Quarter.
Cons: There is ZERO water pressure when you try and take a shower. The staff were not very helpful and the rooms are tiny and there wifi did not work. The biggest issue was the fire alarm going off at 5 am, because it was accidentally set off by a staff member, and they didn't want to walk up the stairs to inform anyone it was a false alarm. They waited until you were on the main floor to tell you. I wasn't at the hotel very often but if I was there was virtually no customer service. I would not suggest staying here. It is not worth the price or the hassle of dealing with the hotels lack of accommodations.
Good
7.7
Excellent
9.4
Excellent
10.0
Pros: Great location, quiet, comfortable. Bar downstairs was lively but not overwhelming.
Excellent
9.4
Good
7.7
Pros: Parking lot behind the hotel was very convenient. Comfortable rooms. Closet to everything but still off the major streets
Cons: Staff wasn't knowledgable when asked what highlights a touris couple should see. Wasn't friendly during check in or check out
Excellent
10.0
Pros: Beautiful hotel- perfect mix of modern and traditional style. Great drinks and light food in lobby. Service very good, location quiet but able to quickly and easily walk anywhere. Highly recommended.
Good
6.0
Pros: Nice styling, good linens, good location. Staff was friendly.
Cons: All 1st world problems, but still inconvenient. Wifi was non-existent, then when I ask about it, they didn't know how to fix it, so the staff told me to call tech support for their ISP. I felt like they were asking me to do their job while I'm on my vacation. I'm glad I was there for vacation, because if it were busyness not wifi would of been a problem. Also water was turned off for 2 nights of our stay, I understand that work need to be done, nevertheless it was inconvenient. I don't think that person at the front desk knew how to program the key to work for our entire stay. Had to go to the desk every day to get access to our room. This is a bit of problem when I'm going back to the room use the restroom.
Excellent
9.1
Pros: Great location. Close to French Quarter. I went for a conference and it was also walking distance from the conference venue. The TV channels didn't work, but since I wasn't there to watch TV, didn't care much for that and didn't report it. The phone line didn't work either, but didn't notice it until I was leaving. The up side, the staff was very pleasant and helpful. One day there was no water because they were doing some work; however, the did let us know in advance. BTW, if you decide to stay here, go have breakfast at Commerce restaurant, down one block from Q&C and have de CBB special. It's the real thing.
Okay
5.0
Pros: I liked the location to so many of the attractions of New Orleans.
Cons: I did not like the hotel being separated into two different buildings and the second building being drastically more "run-down" than the main building.
Okay
5.3
Pros: Location was good.
Cons: Not terribly clean. Television and associated furniture of low quality. Breakfast was unusually poor for this type of hotel.
Good
7.0
Pros: Light breakfast but it was included Good location Easy check in/out Good wireless internet Safe In room coffee Good drink specials in bar Comfy bed
Cons: Very small room Akward shape room A little dirty (vents, dust, etc.) not the bed or shower Noisy (inside and out) Very slow elevator Very small exercise room Extra "facilities" charge of $10 a night No real concierge
Excellent
8.0
Pros: Location - walking distance to most Tourist Facilities Clean. Comfortable beds.
Cons: Noisy Air Conditioning. Wall safe did not work.
Good
7.4
Pros: Convenient and beds were comfortable
Cons: Small rooms and no self parking in a secure parking deck
Good
7.3
Cons: View
Excellent
9.4
Excellent
8.5
Excellent
10.0
Pros: The Staff was great very helpful
Good
7.7
Good
6.2
Pros: The location was amazing!! The staff was friendly.
Cons: They never changed our sheets. They just kept making the bed everyday with the same sheets. The parking is super expensive and there is no free parking for the hotel anywhere.
Excellent
10.0
Pros: Even though the room and bathroom were small it was lovely. I want a a bedroom like this at home. Bathroom was pretty. Bed was comfy and thank you for once more than plenty pillows. 3 per person.
Cons: Only complaint was it would have been nice to have the glass for the shower go farther and close with a door. Water sprayed out of the shower a tad. I think if the shower head was more adjustable that would be solved. Despite this, I'd come back.
Excellent
9.4
Pros: Location, staff that tried very hard to please, easy check in and out.quiet
Excellent
9.7
Pros: My friend and I were staying here for a conference (at a nearby hotel). It was a beautiful hotel very chic and stylish. It was well placed to walk to the French Quarter and many other points of interest. Staff was very kind, hospitable and helpful, especially Michael. We would definitely stay there again!
Cons: No cold water from the tap in our room.
Excellent
9.4
Pros: Beautiful hotel, very clean and modern, excellent food in the bar
Cons: The walls seemed a little thin, so when a family with screaming kids moved in next door, I could hear everything. I called the front desk about the noise and they immediately handled it. Great customer service, but the thin walls make it difficult to have a quiet room.
Excellent
10.0
Pros: The concept was great. Room was spacious and clean. The bed was very comfortable. Staff very friendly and accommodating. The Hotel is located centrally to walk to all available attractions. highly recommended
Cons: If had to be picky, the shower water was not very hot and due the shower not having a complete door, water tended to get the floors very slippery.
Okay
5.7
Pros: Old fashion style was cool
Cons: Rooms smelt "old" and muggy, check-in was extremely late (4 PM) and apparently "ungarunteed" (some people waited 2 hours), parking was $42 a night (extremely unreasonabled to other hotels), no bell hop even though rooms were split between streets
Excellent
10.0
Pros: Hotel had a great ambiance. We stayed in room 712. It was smallish but very clean, both the room and bathroom were the perfect size for two people. The bed was comfortable, charging stations and room amenities were spot on. Breakfast was delicious and the location to everything was fantastic!
Excellent
9.4
Pros: The hotel was beautifully decorated. The location was great, not too far from the main attractions of Nola. The staff was very friendly. The restaurant and bar located in the hotel was excellent also.
Cons: N/a
Good
6.8
Pros: The hotel was aesthetically beautiful and the staff was very frieldly. The restaurant was good and had a good happy hour.
Cons: The bed was not very comfortable, especially the bedding, and the bathroom was cramped. There was a drinking ban on the tap water but we were not informed by the hotel. Also, the tap water was warm and hot, never cold. there was construction happening in fron if the hotel the entire time and we were not informed and no one apologized for the inconvenience/noise.
Excellent
9.7
Pros: The history behind the hotel, launge was really nice.
Cons: The expenses of the stay We stayed there before and was a little less before.
Excellent
10.0
Pros: My wife and I were in town for a wedding. We only stayed 1 night, but we thoroughly enjoyed the hotel. The staff were awesome and the room was a little small but really comfortable.
Cons: I didn't like the fact the we only stayed 1 night
Excellent
8.0
Pros: The room was super cute, huge tv, friendly staff, grill and bar had awesome offers, hip and a very good distance from the french quarter
Cons: The sink and toilet kept clogging, but the staff was super nice and responsive to the dilemma.
"Located in French Quarter, this hotel is within a 10-minute walk of Canal Street and Jackson Square. Cafe Du Monde and French Market are also within 15 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot. "
Overall 8.7 Excellent
Based on 2,678 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.8
Okay
4.0
Excellent
10.0
Good
6.8
Pros: Location
Cons: To many drunks
Excellent
10.0
Pros: Nice hotel and location
Mediocre
2.0
Cons: We were unable to reach our hotel. No one told us when we made our reservations that Mardi Gras parades (at least two) would be passing by our hotel after 4:00 p.m. (which is check in) making it impossible to get to our hotel. We waited in traffic for over 3 hours trying to reach our hotel, then the New Orleans police started diverting all the traffic and set up barriers making it impossible to be anywhere near Canal Street. The front desk at the Marriott told us they couldn't guarantee we could reach the hotel by midnight. We had to drive to Baton Rouge to get a hotel and missed out being with family the next day for our grandchild's 1st birthday.
Excellent
10.0
Pros: Great location. Close to everything in the French Quarter. Friendly and helpful staff
Good
7.7
Excellent
8.0
Cons: Parking
Good
7.0
Pros: Location was great.
Cons: Front desk staff was unenthusiastic. No maid service on Mardi Gras until 3:30 in the afternoon. Room we were assigned was an accessible unit. We had no where to hang clothing. Also no in room safe, mini-fridge or microwave.
Excellent
8.3
Pros: Loved the hotel and the staff great location.
Cons: My only complaint is the room had no vents in the bathroom. When someone goes #2 it stinks the entire room up.
Excellent
9.6
Pros: I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
Excellent
9.7
Excellent
9.4
Pros: Central location right near Bourbon St and friendly staff
Cons: Hotel would not allow later check out and maids were knocking on our door at 930 am. Be sure to put privacy sign on door if you want to sleep in.
Excellent
10.0
Excellent
9.6
Pros: Great service! The beds were extremely comfortable.
Cons: The only negative things I can say is I hate that you have to pay for wifi and the rooms are not as updated as the lobby.
Excellent
10.0
Excellent
10.0
Okay
4.8
Pros: Great location.
Cons: Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
Excellent
10.0
Excellent
8.5
Good
6.0
Excellent
9.7
Excellent
8.2
Pros: Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group.
Cons: Small room
Excellent
10.0
Excellent
9.4
Pros: large rooms, view of river, lighted pool, nice lobby, locations
Cons: not crazy about wifi in room.. took fee off the bill but was confusing.
Excellent
10.0
Pros: Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
Good
6.6
Excellent
8.3
Pros: Location was great, rooms were clean and the staff was very helpful.
Excellent
10.0
Good
7.7
Pros: It does maintain the Marriott standards
Cons: The hallways are noisy at night
Excellent
10.0
Good
7.7
Cons: Room was musty smelling
Excellent
8.8
Excellent
8.8
Excellent
9.7
Pros: Great service, attentive, comfortable bed with fantastic views of the city from huge windows in the room. The room itself was nice and large and came equipped with a coffee maker and small fridge. Bathroom could use some updating (tub/shower) but was certainly adequate with decent amount of counter space. We didn't eat in the onsite restaurant, but did have cocktails and snacks at the bar. Great time there with drinks made to order and delicious small plates to share. The bar staff were friendly, served impeccable drinks and couldn't have been more accommodating. Hotel also has a Starbucks inside with full service and selection as you would find in an offsite Starbucks store. Loved our stay at the Marriott on Canal Street and can't wait to return!!
Cons: Bathroom tub could use updating
Excellent
10.0
Excellent
9.1
Pros: Good price, really liked the option to earn rewards for not having room cleaned by staff for duration of stay, location, and bag storage
Cons: No kitchen appliances in room, expensive breakfast
Good
6.8
Pros: Room was nice and comfortable, looked to be recently remodeled.
Cons: Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
Good
7.0
Pros: close proximity to bourbon street.
Cons: Over priced, small rooms, no microwave, no fridge, expensive valet parking $38 per night, hotel elevators were confusing to use for most of the guest not familiar with those elevators. Held $464 on my credit card for for what they say was misc charges. $464 that was not available to use. I will never stay there again. what a ripoff. $23 for breakfast buffet that was very limited. My wife ordered 3 pancakes and they charged us $12 for 3 freaking pancakes that were not very good.
Good
6.8
Pros: Staff is incredible. View from room was great
Cons: Bathroom was disgusting...hair from previous guest, bathtub filled up with water. Elevator is a joke...takes forever
Excellent
8.0
Pros: The hotel is in a prime location with a few amenities to make your stay comfortable.
Cons: Follow thru with reservations that have been made thru other web sites, like Kayak. They lost my reservation, then found only one day, then the four days I paid for.
Good
7.6
Pros: I liked the location and its access to the French Quarter. The hotel was very crowded as it was the start of Mardi Gras so the lounge in the lobby was very busy and sometimes it was sometimes hard to find a seat there but fund anyway. Elevators were prompt and staff very polite and helpful.
Cons: Our room was small and the bathroom was clean but so small that there were no towel bars and yet there was a sign saying that you could be environmentally helpful if you would use your towel more than once. If that was your wish, the sign to the housekeeper would be that your towel would be hung on the towel bar. We just found it humorous.
Excellent
8.5
Pros: Perfect location to explore new orleans
Cons: The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
Excellent
10.0
Pros: The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
Excellent
8.2
Pros: I like that we upgraded to the corner room on the 35th floor.
Cons: We stay from Saturday til Monday. This was during the time of the potential threat of Hurricane Nate. Luckily the hurricane did not hit New Orleans. Sunday our room was never clean, nor did we receive any new towels. I called down to the desk (3) and no answer. This was disappointing.
Excellent
10.0
Pros: Getting upgraded to Max club access
Cons: Having information where the elevators were on every floor
Excellent
9.4
Pros: Location was great facilities well-maintained kid-friendly has a pool and it has a gym
Cons: The restaurant food was underwhelming was overpriced drinks were very expensive. Hotel elevators took a very long time for you to be able to get one and get to your floor and hotel staff seems confused or unable to do anything when asked. Phone was very difficult to get ahold of someone from your hotel room when you're calling the direct line operator or valet
Excellent
8.8
Pros: Our room had an amazing view. This hotel is perfectly situated on the edge & within walking distance of the French Quarter, street car, etc. Beds were really comfy. Liked the efficiency of the elevators (pressing what floor you want to go to on the outside rather than up & down) as floors were grouped together
Cons: Honestly for a hotel of this price & quality I would expect a larger bathroom. It was barely big enough for 1 person. The ceiling was also very low in the bathroom causing me to bump into it several times while doing average tasks.
Excellent
9.3
Pros: The rooms were clean, rooms comfortable, location great, and the staff were accommodating.
Cons: There was no fridge in the room, and free wifi was only on the lobby.
"Located in French Quarter, this romantic hotel is steps away from Canal Street, Bourbon Street and Royal Street. Harrah's New Orleans Casino and Jackson Square are also within 10 minutes. New Orleans Union Passenger Terminal is 20 minutes by foot. "
Overall 8.7 Excellent
Based on 775 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.8
Cons: Ja
Excellent
9.4
Pros: It was perfectly located and thr workers were all very helpful and friendly.
Excellent
10.0
Excellent
8.5
Excellent
10.0
Pros: The customer service was amazing!
Excellent
10.0
Pros: Great location, clean and lovely
Good
7.4
Excellent
8.5
Pros: Nice remodeled old hotel within the French quarter. Modern decor with spacious rooms. Close to streetcar stop on Canal. Early check in through kayak
Cons: Employee at cash register in hotel breakfast restaurant was very rood. Carpets in hallways need replacing or at least cleaning. They were very dirty
Excellent
8.5
Excellent
10.0
Pros: Could walk anywhere
Excellent
10.0
Pros: Location
Cons: High parking fees
Excellent
9.1
Excellent
8.0
Excellent
8.2
Excellent
10.0
Pros: The hotel was nice and the staff was friendly. Everyone I spoke with wanted to make sure we were taken care of and it felt like they were willing to go the extra mile to make sure we were happy. I had a small reception for my wedding at The Redfish Grill that's attached to the hotel and it was a great experience. I believe our waitress was Anne or Anna and she was very kind, personable, and provided the best service possible. I would definitely recommend this Hyatt to someone looking to stay in NOLA.
Cons: The only con I have for the hotel is the Powdered Sugar cafe attached to the hotel. My husband and I didn't get our orders on time (in a busy setting, I would understand. There were only two or three other tables seated) and what we did get was continually incorrect with no apology or explanation. At some point my plate was taken from me without saying anything with my fork still on it where I had dropped it. Overpriced for what it is.
Excellent
9.7
Pros: Super friendly staff and large rooms!
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
9.0
Excellent
9.6
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: Beds were really comfortable, room was huge, very quiet.
Cons: The option for late check out
Excellent
8.2
Pros: Location, service, facilites
Cons: Us very noissy, Trucks and service vehicles work oitside of the hotel every morning at 5 am. The hotel May change the windows for a sound proof windows.
Excellent
10.0
Pros: We stayed for 3 nights. We were able to walk out the door and be right in the French Quarter. We were traveling with a small child and everyone was very accommodating. they were able to put us in an area removed from most of the rooms, so we didn't have to worry about the baby disturbing other patrons. Restaurant on sight was perfect for a quick breakfast and facility was very clean. Rooms are good size and we had a great view of Canal St.
Cons: Canal St. side of hotel is very noisy at night.
Mediocre
2.0
Cons: I made a reservation on a busy weekend. When I arrived at the front desk told me they were overbooked and I did not have a room. There were no other hotels available so I went back to the airport, slept they're all night and purchased a ticket for a flight home.
Excellent
8.5
Pros: Normally i do not do reviews however this hotel was exceptional. Great friendly helpful staff. Unpon arrival was given an upgraded room. Extremely convenient location to everything. Spacious room. Thank you for an enjoyable stay,will be back
Cons: The bathroom was the only downfall. Could of had a larger vanity sink countertop area and a ceiling exhaust fan. Otherwise ideal room
Excellent
10.0
Pros: Staff members were helpful and friendly. Rooms were nice and roomy. Hotel was in excellent condition. It was close to Canal Street to view the parades.
Cons: Breakfast offerings. Other Hyatt’s have free breakfast. You would think that because the Centric is on the high end that breakfast would be offered. Chuck and the bar staff was excellent. The food was great.
Excellent
9.3
Pros: They had two awesome engineers that fixed our a/c. Terry and Carl (not sure on that guys name) but they were the nicest coolest gents we have met.
Cons: Being charged for water. Hate that.
Excellent
10.0
Pros: Loved all the staff! We had a room with a great balcony and we really enjoyed the restaurants/lounge in the hotel.
Cons: Honestly we were satisfied completely.
Le Pavillon Hotel is centrally located in New Orleans, a 5-minute walk from Lafayette Square and 8 minutes by foot from St Patricks Church. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 1,091 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.2
Excellent
8.8
Pros: The staff was very friendly. The rooms were very nice and welcoming. I honestly don't know why people said it was dirty. But the lobby is elegant, the rooms well furnished and comfortable.
Excellent
10.0
Pros: Everything
Cons: Leaving
Excellent
8.0
Mediocre
3.7
Pros: It's very antique and beautiful
Cons: Our room was not clean
Excellent
8.5
Pros: The staff was very friendly and accommodating. The hotel is beautiful and the rooms are comfortable and spacious.
Cons: The elevator took forever and many people ended up using the stairs. The parking fee is way too high.
Excellent
10.0
Okay
5.4
Excellent
10.0
Excellent
8.5
Excellent
8.2
Excellent
9.1
Excellent
10.0
Pros: It was beautiful!!! The room was spacious, the staff was amazing, the food was delicious
Mediocre
3.1
Pros: Great location. Had a great stay in 2015.
Cons: No notice upon arrival or in lobby about renovations. Ongoing construction in suite next door until 6:30PM one night, and non- stop another night - we finally requested to change rooms/floor at 9:30 pm because they would not stop. Intermittent hot water. Fresh paint peeling off the door. Shower rod came down. Our room was not cleaned either day until we requested it upon our return to the room late in the day. Construction workers taking bins of rubbish down the guest elevators; hallways never vacuumed from debris at the end of the day. Staff were indifferent about our circumstances and at times denied what was going on. Wrote a letter to the manager and still have not received any response 5 days later. Very disappointing. Recommend not staying here until construction is complete.
Good
7.4
Pros: Friendly staff Convenient location PB&J sandwiches from 10-11pm
Cons: In need of renovation Dirty carpet Dirty bed sheets Did not provide bottled water as stated on sight
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
2.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Pros: Friendly staff, easy check in and close enough to walk to everything!
Cons: Small bathroom but not really a big deal
Excellent
10.0
Pros: The staff was incredible at every turn. We were treated like old friends.
Excellent
8.2
Pros: Our stay was great. The staff made my 17 year old daughter feel like a queen. PB&J and Hot Coco nightly is great.
Cons: The bathroom could have been a little cleaner.
Excellent
8.0
Pros: Service of the lobby staff the
Cons: rude waitress in main resturant
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Our room was luxurious! The linens were crisp and clean and the beds were so comfortable!!! The staff was friendly and helpful.
Cons: We were sitting at the bar for a drink and wanted a quick bite to eat. After a few minutes one of the bartenders made an announcement that there was a private event in an hour and a half and that we would all have to leave in an hour. At that time they started pouring our drinks in plastic and did not want to let us order food. Fortunately, he changed his mind and let us order a bowl of gumbo and the Thai ribs. It only took 15 min to get our order and we were out of there in plenty of time. The transition to a private event at the bar could have been a little less rude.
Excellent
10.0
Good
7.0
Cons: Everything was ok except the $50 parking charge was hidden and know one told us until we checked out!
Excellent
10.0
Pros: The location is fantastic for anything in that part of the city. Staff was amazingly friendly and courteous. Very clean and quiet. We had a great stay and definitely plan on staying there again the next time we need to stay in that area.
Cons: Parking cost was a tad expensive and is in an open lot.
Excellent
10.0
Pros: Staff was absolutely amazing. Accommodated every request efficiently.
Cons: Location was a bit off the beating path but nothing a stroller and long legs couldn't fix.
Excellent
9.7
Excellent
10.0
Pros: This hotel is A+++....the staff was extremely friendly & gave us A++ service!! The rooms were very luxurious & clean w/comfortable beds...the hotel was classy & the rooftop pool was incredible!! HIGHLY RECOMMEND!!
Cons: No negative comments about this hotel...TOP RATED!!
Excellent
10.0
Pros: The whole staff was so amazing. Place was perfection all around.
Cons: Creepy pictures on the 3rd floor.
Okay
5.7
Pros: The old world luxury decor and Christmas decorations. Very clean. Friendly staff.
Cons: Staff somewhat disorganized and inept. We were given very poor directions to points of interest. Cost of parking $39.95 per day. Christmas brunch $75 pp was very poor and disorganized. Food was either undercooked or overcooked and they ran out of some dishes.
Good
7.7
Pros: - Well-appointed rooms with comfortable beds. - Incredible concierge who knew everything about the city & gave very good advice. - Lobby and the property in general were decorated well and in good repair. - Incredible hot cocoa at night to make up for the lack-luster PBJ bar
Cons: - "Gourmet" Peanut Butter & Jelly bar was disappointing, chunky peanut butter with wonder bread is not gourmet! - Saturday night during our stay, they closed down their lobby bar for a private wedding reception. Wouldn't have been a big deal ... but, they attempted to set up a temporary bar near the front desk that was a joke with few drink choices an inexperienced bartender. The majority of the staff was obviously focused on serving the wedding party & not the other hotel guests. - The entrance is very small, has a very steep, slippery incline and is difficult to navigate with luggage and vehicles.
Excellent
10.0
Pros: I adore classic New Orleans art and history so my friend recommended this place - its a perfect blend of the newest culture and classic. i not only stayed here once but twice when my flight got pushed - thats 4 nights over a series of 9 days. I loved all of it! the gym the rooftop pool the paintings the beds the PB&Js at night! i could live here for years! thank you so much for all you did during my stay and i cannot wait to return in the fall to once again live it up at Le Pavillion!
Excellent
9.6
Pros: location, rooftop pool, PB&J social
Cons: expensive valet parking ($36 per night)
Excellent
9.1
Pros: Staff was exceptional
Excellent
10.0
Pros: The service was great. The rooms were beautiful. The PB&Js and Hot Chocolate were excellent and there was a rooftop pool and hot tub.
Excellent
10.0
Pros: I loves the staff and I loved how absolutely beautiful the hotel was!
Cons: Nothing! Our stay was excellent
Excellent
10.0
Excellent
10.0
Excellent
9.1
Good
6.2
Pros: Large room, clean, air conditioned
Cons: I was inexplicably placed in a room near where construction was being done on a suite. The pounding, hammering and loud conversation woke me early every morning.
Excellent
8.0
Pros: Beautiful property
Cons: Inconsistent housekeeping.
The Maison Dupuy is ideally located in the heart of the French Quarter of New Orleans, only two blocks from the hustle and bustle of Bourbon Street, nestled in a charming, residential section of the French Quarter. Our newly renovated courtyard features of the one of the largest heated swimming pools in the French Quarter, along with cabana beds and upscale pool furniture for your relaxation. Enjoy a cocktail poolside or relax in our casual Bistreaux Restaurant and Bar. Our Complimentary Wi-Fi lets you stay connected at all times. The central location of the Maison Dupuy makes it easy to explore the restaurants, shops and local attractions in New Orleans and the French Quarter. We are a short walk to Jackson Square, Cafe Du Monde for beignets, shopping at the French Market and strolling down Royal Street. Hear the best of New Orleans music within walking distance from the hotel, including the House of Blues and Frenchman Street. The Central Business District and Superdome are close by with a short ride on the New Orleans streetcar. We are now one of the closest hotels, just one block away, to the newest streetcar line on Rampart Street.
Overall 8.6 Excellent
Based on 827 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Okay
4.0
Pros: front desk staff balcony complimentary morning coffee
Cons: pool property outdated stains on sheets
Excellent
8.0
Excellent
9.1
Excellent
8.2
Excellent
8.5
Excellent
10.0
Cons: Children. I wish it was adult only.
Mediocre
2.8
Pros: Like? Its 3 blocks from Bourbon St. I normally stay in hotels much closer for just a few dollars more. There was nothing to like about this run down, disgusting place. I only gave it a chance because it was a last minute trip and this one popped up in my search. It is disguised as a pretty, boutique hotel...don't be fooled. We stayed on the 2nd floor. The first night getting off the elevator we had to walk thru vomit to get to our room, not the hotel's fault by any means, however clean up took forever. The double beds, extremely small and old. The pillows, I can't describe, something from the stone age. The bathroom, water leak above shower head in ceiling tiles, apparent water leak under floor tiles. Disgusting smell and stayed wet the entire stay. The second morning, we realized the puke was the least of the hotels problems. The hall carpet between our room and the adjoining room was squishy wet...and the smell was unbelievable. This wasn't a "just happened" issue, they were prepared with a blower just outside our door to dry the carpet. It's not going to dry until the leaks are fixed.. Overall, for the money, pay extra and go elsewhere.
Good
6.2
Pros: Staff
Cons: Garage and pool under repair
Excellent
10.0
Pros: Location n price
Cons: Nothing
Excellent
10.0
Pros: The location couldn't be better! Comfortable beds too.
Cons: Paying extra for parking. However, it's a luxury and gives peace of mind.
Excellent
9.7
Pros: Fabulous room! And really friendly staff.
Cons: Shower seemed old and did not drain well.
Excellent
8.0
Pros: The room was comfortable,
Cons: We were not informed the pool and courtyard were under construction. We traveled with my children who were both under 21. They were looking forward to hanging out at the pool. Unfortunately, not this trip.
Excellent
8.5
Pros: Close proximity to bourbon street and very friendly staff.
Cons: Pool was closed and hotel was under construction. 30 plus bucks for valet. That being said i would still recommend the hotel
Excellent
10.0
Pros: very clean, professionally maintained, great location in the Quarter
Excellent
8.0
Pros: Service and friendly employees
Good
6.3
Pros: Beautiful courtyard, balcony.
Cons: Staff was dismissive and unaccomodating to request for courtyard room.
Excellent
9.3
Pros: Staff was amazing; so courteous & helpful.
Cons: Tight room
Excellent
8.3
Pros: Location. Parking.
Cons: Coffee in lobby should extend to 10 a.m.!
Excellent
10.0
Excellent
9.4
Good
7.7
Excellent
9.7
Pros: nice rooms. Pool was warm.
Cons: The valet was expensive. And it if you needed your car or something out of it, it was very difficult/
Excellent
10.0
Pros: We were moved to a great room with a balcony.
Cons: The rooms that do not have a balcony have nice windows that are painted shut.
Good
6.5
Pros: About 2 blocks from bourbon street. Clean facility. Comfy beds.
Cons: Way overpriced. $40/day valet parking only. Car valet attendant was exceptionally rude and condescending. Outdated facility. Rooms did not look like the pictures online. Didn’t have a jacuzzi in the room like it showed online, when we asked the front desk, they just laughed at us.
Excellent
10.0
Pros: It's right in the midst of the French Quarter, so everything is a close enough walk. The hotel itself is clean, well-maintained and has a great Southern vibe to it. The staff was extremely nice and helpful, including offering up great places nearby to go to. I'd absolutely go back.
Excellent
9.7
Pros: Honestly the staff is wonderful. They were so kind and helpful. The pool area is also a wonderful plus. It's so rare in that area and a definite plus to have a place to relax outside of the hectic that is bourbon street.
Cons: The only thing that I didn't love were the elevators. They were older and a bit rickety. I think they could improve those for a smoother ride
Good
6.5
Pros: Location in French Quarter was ideal. Atmosphere pleasant.
Cons: Check in took hours waiting for a cleaned room. Restaurant at breakfast was understaffed and it took 45 minutes to take our order. And not even offered a second cup of coffee. Poor way to start a day!!
Excellent
10.0
Pros: Hospitality, clean rooms, great view, pool, but location was everything especially for the French quarter
Cons: No complaints here
Excellent
10.0
Pros: Had such a fun time here. The pool is a beautiful area to sit outside. Happy hour in the afternoon is perfect because they come out to the pool to serve you. The room was completely fine with a large bathroom. Staff was extremely friendly and helpful. The location was perfect for walking around the French quarter!
Cons: We wish there was a refrigerator in our room.
Good
7.7
Cons: It was advertised online as a haunted hotel. When we got there the staff knew nothing about it being haunted. Wedding going on at pool and music was very loud in our room
Good
7.7
Pros: Everything was in walking distance. Taxi was easy to get for location not close
Cons: We were not given a heads up that hotel was under construction. Private party was not well coordinated to the point that the guest were a burden and loud to our stay
Good
6.5
Pros: Place was 2 blocks away from bourbon st. And all the fun stuff
Cons: Hotel was under construction, can't use their pool. Bathroom wasn't very clean and at 11am u start hearing the construction they have going on, which wakes u up and leaves u restless
Excellent
9.7
Pros: I liked the location because it was on the periphery of the French Quarter. It was within easy walking distance of tourist sites, but in a quiet area. The room was average size, attractive. Our room looked out, not to the street, but to the attractive courtyard, where the heated pool was located. Staff were accommodating.
Cons: Uber drivers seem to have trouble getting onto this section of Toulouse Street. It does not have much seating in the lobby. If you need a place to sit and wait after checkout, this is pretty tight.
Okay
4.8
Pros: Staff was very nice
Cons: Room was disgusting. Hotel is old and run down. Sofa in room was torn, dresser had hunk of wood missing, carpet was torn, bathroom was dirty, room smelled musty
Excellent
10.0
Pros: Everything! The staff was amazing as well as the hotel. The hotel was gorgeous!
"Located in Central Business District, this hotel is within a 15-minute walk of Canal Street, National World War II Museum and Harrah's New Orleans Casino. Smoothie King Center and Mercedes-Benz Superdome are also within 15 minutes. New Orleans Union Passenger Terminal is 11 minutes by foot. "
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Overall 8.6 Excellent
Based on 553 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Okay
5.7
Pros: I enjoy the general aesthetic and vibe of Ace hotels, and I've always liked the playful elements they throw in that really add to the overall experience.
Cons: The room we were in was kind of terrible. Light switches were located in inconvenient and counterintuitive places, the bed was entirely too big for the room, the doors kept sticking (the room door had to be yanked open and slammed shut, repeatedly, which i'm sure our neighbors loved; the bathroom door closed just fine, but required patience and strategy to open), and the location of the bed meant that only one side got a nightstand. I ended up having to put my phone and glasses on the top of the headboard, which was kind of precarious. I hope this was just one bad room, but I honestly doubt I'll ever have a chance to find out if that's true.
Good
6.0
Pros: Pool, bar, restaurant, minibar, room service and location were great.
Cons: Our flight arrived early, around 1:00 so we checked in with the front desk, knowing our room probly wouldn't be ready. They checked us in, stowed our bags and got our number and said they would call when our room was ready. By 4:15 when we hadn't heard anything we headed back to see what was up. The front desk had just forgotten to call us...so went ahead and told us our room was ready and gave us a key. The hotel lobby/bar is so beautifully done. And then we got to our room... The Art Deco lighting, while cool in theory doesn't nearly shed enough light in the very dark rooms. Especially since one nightstand was missing it's lamp all together and the over head lighting fixture was only partially working. In addition the very heavy doors close behind you automatically and do not have a "soft close" feature so doors are constantly slamming up and down the hallway which is incredibly loud, especially while trying to sleep. To add to the discomfort neither the beds nor pillows were particularly comfortable. This was our first getaway without our baby and even as sleep deprived parents of a six month old... we weren't able to get a good nights sleep. This wasn't helped by the visit from housekeeping at 8:00am on the day of check out nor the 2 subsequent visits by staff to see if our room was empty all before 9:45am. Not quite as bothersome but still disappointing were stains on the bathroom linens, only one robe in the closet, and the cable box dangling from the tv that was mounted to the wall. There is a fine line when decorating with a minimalist aesthetic and unfortunately without proper upkeep the room just looked bare and run down. Not good for a hotel less than a year old. Lastly, and this is more of a design flaw, in my opinion, the beautiful large window in our room had 2 shade options 1) a sunscreen that offered a light filter from outdoor light and 2) full shutters that can either be open fully or closed fully. If you open them partially, the light that comes through shines directly on the pillows, so right in your face, and fully closed you are in a tomb, which is great if you want that...but good luck getting to the bathroom because it is pitch black. No small illumination option in the bathroom to light your way. Oh and the bathroom... no vent or fan in the room or bathroom, so if someone goes to the bathroom and you don't want to smell it, you pretty much just have to leave the room. No matches, either. (Sorry probably too much information, but...a real issue!) Also, the water pressure and temp were set so low after showering I contemplated waiting until I got home to avoid having to take another Luke warm shower. I hate writing this! I'm not a complainer, just honstly beside myself with this experience. I historically love Ace Hotels and have stayed at several of their properties and have great experiences, which is why I booked the room here for our New Orleans getaway. So disappointing, hope they improve.
Excellent
8.5
Excellent
9.1
Good
7.1
Good
6.0
Pros: I used to live down the street. The Hotel is in a great location, close to lots of great restaurants, and close to many businesses. I was excited to stay here as they have live music every night, a good restaurant, and lots of young people hanging out.
Cons: I believe the Hotel went way too far when trying to be 'hip'. 1. Upon check in the front desk attendant was not polite, sighed ignored my request twice when I asked for the corporate rate then made me wait 5+ minutes while she waited to ask her manager (I told her to ask him when he was free and get back to me - this never happened). 2. The hotel room AC only goes down to 68F which felt much more like 75F when trying to sleep. I have seen other reviews which also mentioned the same thing. 3. Each time I valeted my car (with a standard transmission) it took the valet over 15 minutes to retrieve it. Upon check out, the valet showed up in my car with it stinking of burning clutch. I noticed a new dent in the door, and pointed it out to the valet at which point he shook my hand and said "I never drove a manual before and I just taught myself how to on your car. Thanks so much."
Excellent
9.4
Good
6.5
Excellent
10.0
Excellent
10.0
Pros: My husband and I stayed at the Ace for three nights in July. We had read some reviews about poor AC, so I was concerned that we may not have the most comfortable room. I was wrong. Our room was great and COLD (in the best way). Check in was way and pleasant. The coffee shop and restaurants connected to the hotel, as well as the shops like Freda, were great. The lobby is a popular hangout and had an awesome reggae band Saturday night. The pool area was busy but also pleasant. Clean room. Comfy bed. Highly recommend.
Cons: Wish they offered room service.
Excellent
9.7
Pros: Very comfortable and hip vibe. There was also a great band at their in-house music venue.
Excellent
10.0
Okay
5.7
Excellent
10.0
Excellent
10.0
Excellent
8.5
Pros: Overall it was a good experience.
Cons: The room was 45 minutes late being prepared for us and it mad us a little late getting to a meeting place for our party.
Excellent
10.0
Pros: Ace is well designed with NoLa touches throughout. it is a very happening place in NoLa, with a full event calendar. We went to a dance party on Friday at Ace and the next afternoon there was a dance competition. Stumptown coffee is adjacent to the hotel so great coffee guaranteed. Located in the Warehouse district , 10 min walk to French Quarter and around the corner from the St. Charles street car stop. Staff was very friendly.
Cons: it is can get busy and crowded so if you are looking for something quit and private, Ace is probably not for you. Charge for water. Mattress was not very comfortable.
Excellent
9.7
Pros: I really enjoyed the rooftop pool area and getting coffee in the great coffee shop downstairs. The hotel had a bit of a funky vibe but still a little luxurious. I enjoyed the atmosphere and it really seems they pay attention to what people are looking for on vacation
Cons: Very minor. But lighting was very poor in hallways elevators and in the room and could give a dingy feeling sometimes
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The Troubadour Hotel, nestled in New Orleans' burgeoning Central Business District, is a contemporary boutique hotel just blocks from the theater district, charming French Quarter, and Superdome & Smoothie King Center. The hotel is located just 15 miles from MSY and only one mile to the Ernest Morial Convention Center. Amenities include complimentary WiFi in guest rooms and throughout the hotel, 24-hour fitness center, in-room coffee and mini-fridge, breakfast, dinner, and room service from our restaurant, Jayne, and 360-views from our 17th floor rooftop bar, Monkey Board. Locally inspired design with all of the service and perks you expect of this Hilton collection.
Overall 8.6 Excellent
Based on 482 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
8.5
Excellent
8.2
Pros: Staff was very friendly and you can't beat the location. Much cheaper than in the French Quarter and just a block or two away. Beds were very comfortable and the design was modern and chic.
Cons: No pool and no free continental breakfast. Parking was very pricey.
Excellent
9.7
Pros: Staff was very friendly and helpful. Room was modern, comfortable and had enough space. We also felt very safe - elevator had security features and the front of building was always on watch by staff. Location is perfect - Bourbon, Canal St, Superdome in walking distance. Rooftop bar is awesome - good city view.
Cons: Valet parking a bit steep. I suggest one of the public parking decks nearby. Petit Lion prices a bit steep.. especially breakfast.
Excellent
9.1
Pros: We liked the rooms and view from high up and the free water bottles. The staff were super friendly and nice.
Cons: No pool. I wish so much they had a pool or an arrangement with another hotel for their guests to use at a daily rate. We asked around and all the hotels have a very limited number of daily non-guests allowed to use their pool for a fee ranging from $20-30 per person per day
Okay
5.1
Cons: Rude at check in, even though I called to say I was a day late because my flight was cancelled.
With a stay at Royal Sonesta New Orleans in New Orleans (French Quarter), you'll be steps from Bourbon Street and 8 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in New Orleans? This hotel has facilities measuring 20000 square feet (1858 square meters), including conference space.
Overall 8.5 Excellent
Based on 1,204 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.7
Excellent
9.4
Pros: Staff. Comfort. Location. Jazz lounge.
Cons: Pricing is very high during Mardi Gras weeks. Jazz lounge closed at 10pm
Excellent
8.2
Excellent
10.0
Excellent
9.4
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
8.6
Excellent
8.0
Excellent
9.0
Pros: Decor, hotel pool , downstairs bar
Cons: Elevators but they're putting new ones in
Good
7.3
Pros: location
Cons: $40 per night parking fee
Excellent
10.0
Okay
4.5
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
10.0
Pros: Confortable accomodations
Excellent
9.7
Excellent
8.0
Pros: Great location! Down in the heart of French Quarter. Kayak didn't inform me we needed to pay for Valet parking, but a great stay.
Okay
4.5
Pros: The lobby area was nice and the bellman were very helpful and friendly.
Cons: The room was lacking basic items like bath towels, coffee cups. We were “upgraded” to a suite which had a queen spring with a twin mattress with the springs sticking out so we were unable to use this for our kids but still had to pay the upgrade price. Therefore the “upgrade” did not provide us with any additional sleeping space. The room door key did not work because they had to charge the lock. The concierge desk was impossible to reach to get towels, sheets, ect. It would just ring and go to voicemail. We tried to order food from the in house restaurant and they directed us to their in room menu which did not exist. Our room was two levels with an exit door on each level. I asked if they could deliver our sheets to the second level because we may not hear the knock on the first level and they said they were unable to go to the second level, even though this is a normal hotel floor with a normal hallway door entry so I was confused by this. Many of these issues are likely because they are short staffed with COVID-19 and hopefully will be improved.
Excellent
9.7
Pros: We have been using the Sonesta for many years. Location, Location, Location and an excellent hotel. Relaxing. Great Pool scene, THE BEST street scene. NOLA's best.
Excellent
9.4
Good
6.0
Cons: Parking $45 too high. Noise and construction would have pick other hotel if known.
Okay
4.2
Pros: Location & parking
Cons: Quality, condition & service not up to par with reputation and cost. Not family oriented. Very old rooms. Certainly not a luxury property.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: location, value and decor
Cons: breakfast was overpriced
Excellent
10.0
Excellent
9.4
Excellent
8.2
Excellent
9.7
Pros: Well located for easy walk to all attractions on the French Quarter. Elegant, well maintained LARGE roomsnothing
Excellent
8.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Ii liked Royal Sonesta's central location, sense of history, in house restaurants and jazz club. The beds, linen and towels were luxurious.
Cons: The hotel is showing some signs of age. Light to right of bed did not work. All the elevator buttons would not light up. Small things.
Excellent
10.0
Excellent
9.4
Pros: Very nice hotel. Prices reflect hotels location. Service was excellent. Please note that during our stay that there was construction, both road and building, being done right in front of the hotel. That made it difficult traveling the one way streets to get to the hotels parking garage. Choose your dates carefully if you select this hotel.
Excellent
10.0
Pros: right on bourbon street, a little noisy at night....but hey, what fo you expect if youre looking for a hotel ON bourbon street?? beautifully decorated lobby for christmas and extremely friendly staff
Excellent
9.1
Pros: Great location. Close to restaurants and nightlife. Fabulous Staff. Try Restaurant R'evolution, it was a fabulous experience.
Cons: Currently the hotel is renovating. Our room was near the construction area, so it made the visit less than optimal and not our normal Sonesta experience. I look forward to a future visit once the renovations are completed.
Mediocre
2.0
Pros: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Cons: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Excellent
10.0
Pros: Everything but mostly location
Cons: N/A
"Located in French Quarter, this hotel is within a 5-minute walk of Canal Street, Royal Street and Bourbon Street. Harrah's New Orleans Casino and Jackson Square are also within 10 minutes. New Orleans Union Passenger Terminal is 20 minutes by foot. "
Overall 8.3 Excellent
Based on 1,568 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
8.5
Excellent
8.5
Okay
5.1
Pros: The location was great for Mardi Gras!
Cons: I booked a room more than 6 months in advance. After I booked, I called the hotel directly because I needed a roll away bed. They said no problem, because I had booked an oversized room. Then, about a month prior to my trip I called them directly again to ensure that I would have a roll away bed. The person that I spoke to said that they would put a note in my account - which they did. When I got to the hotel to check in I was told that they did NOT have a roll away bed available because it’s a “first come first serve” basis. I had 5 people in a room with 2 beds, and no where to put that 5th person!! So we paid $566 PER NIGHT for someone to sleep on the floor because nobody told me either time that I called that they could not guarantee a roll away bed!!! I will be contacting corporate about this.
Excellent
10.0
Okay
5.4
Pros: Close to city center
Cons: Less pushy sales people Disguised as the concierge
Excellent
8.2
Pros: Nice staff Location to activities
A stay at The Old No. 77 Hotel & Chandlery places you in the heart of New Orleans, within a 5-minute walk of Harrah's New Orleans Casino and Louisiana Children's Museum. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 1,009 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
8.5
Excellent
10.0
Pros: Rustic Look, Coffee, Drinks, Location, Staff
Cons: Tub/Shower could've been updated but it worked.
Excellent
9.1
Excellent
10.0
Pros: Great hotel!!! It's in walking distance to Bourbon st and waterfront to market. We had such a great time!
Excellent
9.7
Excellent
8.2
Good
6.0
Excellent
8.0
Excellent
10.0
Good
7.7
Pros: Super great location and easy access to great restaurant and bar downstairs
Cons: Need to be more green with option of recycling towels.
Excellent
9.1
Pros: Bedding is fabulous. Staff is friendly. Rooms are decorated in a very modern and fun way. Good location. Fun bar next door with great burgers. Have not tried the restaurant, but the coffee counter is great. Second stay here and would stay again.
Cons: Insulation is TERRIBLE! On my first stay I could hear footsteps non-stop so this time I requested a top floor room. Although this alleviated the noise above, this time we could hear every word of the neighbors and people in the hall and unfortunately a baby crying woke us up multiple times one night. Next time I will ask for earphones!
Excellent
10.0
Excellent
9.4
Excellent
9.7
Excellent
10.0
Pros: The staff was wonderful and our room was great. Super comfortable beds and fun décor for a good price.
Good
6.8
Pros: The decor of this place is awesome! It starts with the huge vintage-style lighted sign out front, and everything you see from that point on makes you say, "ooh--look at that!" (in a good way). The gorgeous tile-work on...well, everything, is amazing. And--I wanted to take all of the furniture home with me! The character of this building is something special. You don't complain about the uneven floors because you're staying in an old warehouse! How cool! Exposed brick walls (that aren't fake) are always great--I only wish they had left all of them bare instead of painting some of them. They also had great coffee and blueberry muffins!
Cons: It was quite warm for this time of year (high 70's in late-November), which of course is nothing new in the south, but the a/c units in the rooms were not so great. Pretty much the same as a window unit-loud, and hard to create an even temp in the room. The ceiling fan was also not great, and that's one thing every bedroom needs in my opinion. The room we had (queen interior deluxe, I think) was pretty small, but we didn't plan to stay inside much anyway. One last thing--watch out for the bed rails! I nailed my shin on the corner of ours three times.
Excellent
8.0
Pros: Overall nice staycool Decour trendy
Cons: Temperature in the room was a bit warm
Good
7.7
Excellent
10.0
Pros: Staff was very friendly. Booked a Queen Interior room with no windows. At check-in, the clerk took it upon himself to upgrade us to a Premium King room with two large windows overlooking Tchoupitoulas Street on the front of the hotel. The old coffee warehouse provides a great balance of historic charm with very contemporary decor. Location at the warehouse district is great, being very close to Harrah's and easy walking distance to French Market & Bourbon Street. Best value in New Orleans, without the upgrade!
Cons: As with most of New Orleans, parking is horrible. Expect to pay $30 for 24 hours in the lot across the street if you can't luck up on one of the few free on-street spaces.
Excellent
10.0
Excellent
10.0
Good
7.4
Pros: The atmosphere and charm were great!
Cons: Cleanliness of the bathroom floor and shower were lacking.
Excellent
9.7
Excellent
8.0
Pros: Great location. Great price. Clean and very comfortable
Excellent
10.0
Pros: The style of the hotel/rooms was awesome. Well thought out floor plan & cool atmosphere. Totally loved it. Awesome little getaway retreat in the heart of New Orleans
Excellent
8.5
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: Great location and cute decor
Cons: A little loud from street noise. Building is old so we could hear plumbing
Excellent
10.0
Excellent
10.0
Pros: The hotel had a really nice vibe
Cons: The TV remotes were a little confusing. They were not the original. I think they were those remotes you buy when you lose the original.
Excellent
8.5
Pros: Excellent deal for price in pretty good location and very nice rooms
Cons: Restaurant and coffee prices were ridiculously inflated. In fact, coffee guy would;t open up till 7 and then it was $3.50 for a basic cup of joe. Should have coffee in lobby or in rooms..
Excellent
10.0
Good
7.4
Pros: This was our second stay. The decor, atmosphere and location are awesome.
Cons: Very thin walls. Expect to hear other guests getting back into their rooms at all times of the night and early morning. You can hear every word they say, every door they open and every step they take.
Excellent
10.0
Pros: The staff and rooms were perfection! They even had a treat for our pup and a very reasonable fee for him!
Excellent
10.0
Pros: Every aspect of the hotel's design seemed well thought out. The room was on the smaller side but so well designed, laid out, and furnished that it wasn't cramped and seemed perfectly sized. It was impeccably clean and comfortable, and the availability of good coffee and pastries in the morning from the lobbying was a well appreciated touch.
Cons: No concerns or changes to suggest
Excellent
8.5
Pros: Very close and well-situated between Morial convention center, and Bourbon street. Nice staff. Artsy vibe. I like the brick/hardwood feel of the rooms
Cons: Any building that has survived since the 1850’s, and been through multiple hurricanes, is going to have some elements that feel dated, and the lower level rooms have challenges with white-wash over old flood lines. But overall, great value and location, and I like to stay here while attending meetings at the convention center.
Excellent
9.4
Pros: Staff was fantastic. Hotel has a great vibe, great art and great vibe. Highly recommend.
Cons: My only complaint is the condition of the carpet in the hallway on the Lexington side of the hotel. After we turned the corner, we were a little scared as we headed up that our room would be in similar condition. However, room was great.
Okay
4.8
Pros: Clean and good location.
Cons: Small, dark room. Unimpressive. Limited outlets. Small window with view of a brick tunnel and beer can. Nothing redeeming. Definitely not with >$200 to stay here. Got a hotel 2 blocks down for half price and much nicer for the remainder of our stay. Did not investigate amenities.
"Located in Lower Garden District, this bed & breakfast is within a 15-minute walk of Magazine Street, National World War II Museum and Ernest N. Morial Convention Center. Mardi Gras World and Julia Street Cruise Terminal are also within 1 mile (2 km). New Orleans Union Passenger Terminal is 17 minutes by foot. "
Overall 8.3 Excellent
Based on 180 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
7.1
Pros: atmosphere was lovely. Staff very friendly and accommodating.
Cons: some shabbiness - burnt out lightbulbs, etc.
Excellent
9.1
Nestled against the banks of the Mississippi River, guests can watch the ships come sailing in or dive into the city life just steps away. Grab a beignet, listen to live jazz, ride a streetcar, or hop into a parade. You never know what you'll experience in the vibrant culture and excitement of New Orleans, and Hilton is at the center of it all. Let us be your guide for memorable events with 130,000 sq. ft. of versatile meeting space, a 100,000 sq. ft. health club, world-famous food at Drago's Seafood Restaurant, an indoor connection to the Convention Center via an attached Outlet Mall, and a kind helping hand every step of the way.
Overall 8.2 Excellent
Based on 1,299 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
10.0
Mediocre
2.0
Pros: rude staff and dirty pathetic room and bathroom..ac doesnt work
Excellent
9.7
Pros: Riverside Pool
Good
7.4
Excellent
10.0
Excellent
8.0
Excellent
8.0
Good
7.7
Excellent
9.1
Excellent
10.0
Excellent
9.4
Pros: Staff was great! Easy check in at 6am.
Excellent
10.0
Excellent
10.0
Good
7.4
Good
6.2
Excellent
10.0
Pros: Great stay with a great staff. The hotel is located on the riverside which allows for easy access to the river walk, the auditorium, Harrah's Casino and Drago (which is in the hotel).
Excellent
10.0
Good
6.5
Pros: Clean
Cons: Overnight parking rates are ridiculous over $40 a night
Excellent
10.0
Excellent
8.2
Pros: connected to outlets and cafe du monde! On the river
Okay
5.7
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
8.0
Excellent
8.0
Pros: Clean
Cons: We were not able to check in until eleven that nite
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
3.4
Excellent
8.2
Excellent
8.8
Excellent
10.0
Excellent
10.0
Good
7.1
Pros: Staff was great, especially Kelly at the Front Desk
Cons: You're being nickled and dimed. Had to get a few pages printed, which were $3.56 each (double-sided) and it came to almost $200 for 50 pages. Wanted to go to the gym, which is an additional $12. The hotel is quite spread out. Going from my room in Building 3 to the gym was a 20 minute walk (and I walk fast). Not a big deal for me, since I considered it part of my cardio workout.
Good
6.0
Pros: The onsite restaurants were better than average and the hotel had great amenities- a larger-than-average health club with group fitness classes and racquetball courts, 2 pools and in-room dining. Housekeeping did a great job.
Cons: The hotel is dated and could use some up-dating.
Excellent
9.4
Pros: The food at Draggo’s was outstanding
Cons: Nothing
Excellent
8.2
Pros: great location, near the casino and not far from bourbon and the quarter
Cons: the room was a little smaller than I expected.
Excellent
10.0
Pros: Great location and very clean
Cons: Nothing
Mediocre
2.0
Pros: The location
Cons: Everything has a huge fee associated with it, the valets were unfriendly and purposely gave us bad directions because we used self Park, our room felt like a motel six, the bed didn't have a comforter, when I called they acted unconcerned and sent up a thin scratchy blanket. The tv signal was terrible, the remote was from the 1990's, it literally took 4 seconds to change from one channel to the next. all of the appliances were unplugged. We were scheduled for 3 nights but we cancelled the last two and switched to a bnb in uptown. MUCH BETTER EXPERIENCE. The same price when you add up all the extras the Hilton tries to gouge you on.
Excellent
10.0
Good
7.7
Excellent
9.0
Excellent
10.0
Pros: Housekeeping was great
Cons: They didn't honor my Yasir price
Excellent
8.5
Excellent
9.6
Pros: The hotel is very impressive
Cons: Paying $35 to park
Excellent
10.0
"Located in French Quarter, this hotel is steps away from Canal Street, Bourbon Street and Royal Street. Decatur Street and Saenger Theatre are also within 5 minutes. New Orleans Union Passenger Terminal is 19 minutes by foot. "
Overall 8.1 Excellent
Based on 2,521 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Good
6.0
Pros: Having no working remote control for the TV (who doesn't love bonding time), and no free lotion (ashy legs for the win!).
Cons: There was a swingers convention going on at this hotel, which we were not made aware of, and were continuously cruised by older couples while simply trying to smoke cigarettes. We're not bored with our sex life just yet.
Excellent
9.7
Excellent
9.4
Pros: Location
Cons: Weather
Excellent
9.4
Good
6.0
Good
6.2
Excellent
10.0
Excellent
9.4
Pros: I love that the room was very clean.
Cons: The valet service charge was high. Also the staff was not very friendly.
Mediocre
3.4
Pros: Not much to like, but location
Cons: Tiniest room ever and we booked delux king. Most noises hotel next to a motel on the Las Vegas strip. Staff horrible. Inadequate linen in room, desk clerk slow, slower and slowest. Never sure if room would be cleaned(often not)
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
8.0
Excellent
9.1
Excellent
10.0
Pros: Location, Cleanliness and size of the room! Fitness Room, Pool, Miltary Discount
Cons: No breakfast included
Excellent
10.0
Excellent
8.2
Pros: Room was quiet and perfect location by Boubon Street
Good
7.7
Excellent
10.0
Pros: Gorgeous, clean, affordable
Cons: Nothing
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
6.8
Excellent
10.0
Good
6.2
Excellent
10.0
Excellent
8.0
Good
6.5
Cons: The bullshit with the parking!! And why do you charge $19 for wifi? I didn't pay it, but I'm sure some idiots do!
Excellent
8.5
Pros: We arrived at the hotel just before midnight on St Patrick's day. The area was still very much lively with St Patty's festivities. This gave us a chance to quickly check in (with friendly and helpful staff!!), drop off our bags and check out Bourbon St, which was the cross street of the intersection where the hotel is located. Bourbon St is what it is, but the hotel's prime location made it really easy to explore part of the French Quarter in the wee hours of the night feeling safe walking around.
Excellent
8.0
Okay
5.0
Pros: Location
Cons: Checkin wasn't until 4pm with a 11am checkout! Only a conference hotel.
Mediocre
3.7
Pros: Location
Cons: My room was not clean properly...a pair of dirty women underwear were hanging on my bathroom door. The bed had stains on the sheets and the room smelled. I will not stay at this hotel again!!!
Excellent
9.4
Pros: Great place for the price.
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
8.0
Excellent
8.0
Cons: Our hotel was so cold. Extremely. Called the desk to fix our heat. But it didn't work.
Excellent
10.0
Excellent
9.1
Excellent
8.0
Pros: Great for partying!
Cons: Reported that the shower was stuck in spray mode and could not be used as a faucet to fill the tub. No response to correct it. We only stayed one night. No fridge.
Good
7.1
Pros: Sink evidently backed up with copious amounts of "black sludge". 2 calls to the front desk never produced a maintenance worker. We used the tub for normal sink activities. Not what you expect anywhere, much less a luxury hotel
Cons: See above
Excellent
8.0
Pros: The crown plaza is a nice hotel. Older but nice
Cons: You cannot go outside without someone on the sidewalk wanting money, cigs, food.....something. I had one person start cursing me because I wouldn't give him anything.
Excellent
8.2
Pros: The staff was very pleasant. Everyone we came in contact with had a smile and wanted to help.
Cons: The bar area is a little plain and closes early, 11pm. Obviously they're competing with others in the area but their bar area could use updating.
Good
7.7
Pros: Friendly staff, clean rooms. Decent price if you wanna be right in the middle of all the fun.
Cons: If you happen to rent a car be forwarded there is no where to park your car except for their valet parking which runs about $40 a night! This goes for any hotel on Canal street so just keep that in mind.
Okay
5.7
Excellent
10.0
Excellent
9.4
Pros: Close proximity to Bourbon St. Staff was wonderful.
Cons: No coffee pot with the coffee maker, no fridge
Okay
5.4
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