Granted the food is a free option, but really awful preparation. Willingness of staff to assist almost non-existent. Cups for coffee not to be found. Staff around the property were very relaxed, slouching and feet up while greeting folks.
3 stars
Embassy Suites by Hilton Montgomery Hotel & Conference Ctr
Photos of Embassy Suites by Hilton Montgomery Hotel & Conference Ctr
Overview
Embassy Suites Montgomery - Hotel & Conference Center is within an easy walk of Greyhound Bus Station and provides a Jacuzzi and an indoor pool. It also features a sun deck, valet parking and an express check-in and check-out feature.
The hotel has 237 rooms and has been recently refurbished. Airport transfers, a dry cleaning service and a laundry service are available on enquiry. The hotel also provides a 24-hour reception, laundry facilities and a 24-hour business centre.
The air-conditioned rooms at the hotel are spacious and offer wireless internet access, ironing facilities and a refrigerator. They are also equipped with a microwave, a hair dryer and cable/satellite channels.
Embassy Suites Montgomery - Hotel & Conference Center's on-site restaurant is a hassle-free option for those wishing to dine in. Alternatively, there is a wide selection of international restaurants nearby.
Embassy Suites Montgomery - Hotel & Conference Center is close to Montgomery's well-known attractions, with Jr. Federal Building and United States Courthouse just a 10-minute stroll away. Guests can also visit Alabama Judicial Building and Old Alabama Town.
Latest deals for Embassy Suites by Hilton Montgomery Hotel & Conference Ctr
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Embassy Suites by Hilton Montgomery Hotel & Conference Ctr
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Business center
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Allergy-free room
- No smoking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Indoor pool
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Board games/puzzles
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Bathroom
- Hairdryer
Bedroom
- Sofa bed
Fitness
- Fitness center
Reviews of Embassy Suites by Hilton Montgomery Hotel & Conference Ctr
7.6
Good
877 verified ratings
Wonderful
379
Very good
125
Good
90
Okay
52
Fair
64
Mediocre
54
Poor
113
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, especially its proximity to graduation events and local attractions. However, many expressed disappointment with the service, citing understaffing and unpleasant staff interactions. Cleanliness was also a concern, with reports of old smells, flooding bathrooms, and unkempt furniture. Overall, while the location was a highlight, the service and cleanliness left much to be desired.AI-Generated from customer reviews
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Score by provider
7.8 out of 10
1 review
6.9 out of 10
7 reviews
All reviews
Pros (+) Breakfast was good the cooks did a great job both days
Cons (-) The noise from next door ....I dont know what was going on they had security guards and everything beating on that door between 1am and 5am...
Pros (+) I love the location...i thought the building was beautiful..my family really enjoyed the stay there...
Cons (-) The sheets at the bottom of the bed looked nasty...i was charged one price at the hotel...but was billed something totally different....on my credit card.
Pros (+) Staff very helpful. Hotel in great condition. Great breakfast. Cook very fast.
Cons (-) Parking on late arrival difficult.
Pros (+) The staff was incredibly friendly and sweet with my 2 year old son. The breakfast was fun and had tons of options, we loved it.
Cons (-) Our room was dirty. I had to look for one of my son's toys and therefore I inspected it thoroughly...under the bed was gross as was in the couch cushions and there was grime on the floor. There were cigarette burns in the couch. The pool was freezing. The hot tub was not properly treated and smelled like body odor and sweat (honestly, it was gross. we got out after a couple minutes and went back t...
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Pros (+) RIGHT NEXT TO BALL PARK
Cons (-) THE BUGS IN ROOM
Pros (+) Good quality room, breakfast was very good. Clean facilities.
Cons (-) Had to pay for parking. Ridiculous to pay that much for room and still have to pay additional fee's to park.
Pros (+) This is a great location on the river right next to the Entertainment district
Cons (-) had to call for maintenance for AC to get fixed first night, it drips from the air return into the room leaving the carpet wet below. The carpet was worn and ragged in this spot. Paint was peeling in the bathroom ceiling, cleaning staff didn't touch room after first night or leave fresh towels. Front desk wa responsive with issues, but these are things that shouldn't happen
Location
300 Tallapoosa Street, Montgomery, AL 36104
What's nearby
- Jefferson Davis Hotel0.4 km
- Frank M. Johnson, Jr. Federal Building and United States Courthouse0.5 km
- Greyhound Bus Station0.6 km
- Old Alabama Town0.8 km
- Civil Rights Memorial Center1 km
- Gov. Thomas G. Jones House1 km
- Dexter Avenue Baptist Church1 km
- Alabama State Capitol1.2 km
- Museum of Alabama1.3 km
- First Baptist Church1.3 km
- Jefferson Franklin Jackson House1.5 km
- Cleveland Court Apartments 620-6381.8 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Embassy Suites by Hilton Montgomery Hotel & Conference Ctr
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.7 |
|---|---|
Distance to city center | 1.9 km |
Nearest Airport | Montgomery Dannelly Field |
Distance to airport | 11.6 km |