Only thing that could have been better was New pillows.
3 stars
Phoenix Hotel
1-8 Kensington Gardens Square, London, W2 4BH, United Kingdom
London, United Kingdom
See location+44 207 229 2494Photos of Phoenix Hotel
Overview
Phoenix Hotel London offers cosy accommodation in London and is within walking distance of Lancaster Gate Tube Station. It is close to Queensway.
This 3-star hotel provides babysitting/child services, a concierge and a 24-hour reception. A Wi-Fi connection is also provided.
The modern rooms at Phoenix Hotel London offer tea and coffee making facilities, heating and a private bathroom. They all have a telephone and a radio.
Bayswater Tube Station is within a five-minute walk from the hotel, meaning it's easy to reach the centre and other areas of the City. Notting Hill Gate, Kensington Palace and Kensington Gardens are each within walking distance.
Latest deals for Phoenix Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Phoenix Hotel
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Electric kettle
- Snack bar
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Tour desk
- Key card access
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Accessibility and suitability
- Entire unit located on ground floor
- Elevator
- No smoking
- Upper floors accessible by elevator
General
- Family rooms
- Telephone
- Carpeted
- Storage available
Laundry
- Laundry facilities
- Laundry service
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Wardrobe or closet
Family friendly
- Babysitting or child care
Reviews of Phoenix Hotel
8.3
Very good
4777 verified ratings
Wonderful
2060
Very good
1416
Good
822
Okay
241
Fair
148
Mediocre
40
Poor
50
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and friendly service, often highlighting the proximity to public transport and various dining options. However, several reviews pointed out significant cleanliness issues, including dusty rooms and inadequate bathroom hygiene. Overall, while the location and staff received praise, the cleanliness of the hotel was a major concern for many.AI-Generated from customer reviews
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Score by provider
8.3 out of 10
1619 reviews
8.9 out of 10
174 reviews
8.1 out of 10
1 review
All reviews
Location
1-8 Kensington Gardens Square, London, W2 4BH
What's nearby
- Hyde Park1.4 km
- Oxford Street2.4 km
- Harrods2.4 km
- Buckingham Palace3.6 km
- Piccadilly Circus3.8 km
- Leicester Square4.1 km
- Trafalgar Square4.3 km
- Charing Cross4.3 km
- British Museum4.4 km
- Central London4.4 km
- Strand4.6 km
- Big Ben4.7 km
Policies
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Phoenix Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Phoenix Hotel
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Value for money | 8.3 |
|---|---|
Distance to city center | 4.7 km |
Nearest Airport | London City |
Distance to airport | 16.6 km |