Our bath tub didn’t drain and gross particles backed up in the tub. This kept us from showering. We had to repack and wait in line for a new room. I paid $20+ for their parking garage and my vehicle w...
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3 stars
Embassy Suites by Hilton Kansas City Plaza
220 West 43rd Street, Kansas City, MO 64111, United States
Kansas City, MO
See location+1 816 756 1720Photos of Embassy Suites by Hilton Kansas City Plaza
Overview
Situated in Kansas City, Embassy Suites Kansas City Plaza is within a 30-minute drive of Kansas City International Airport and provides a Jacuzzi, a sauna and an indoor pool. It features a fitness centre, as well as valet parking, a 24-hour reception and an express check-in and check-out feature.
The hotel has a concierge, babysitting/child services and luggage storage. Additionally, the multilingual staff are on hand to offer local information.
Embassy Suites Kansas City Plaza has 266 well-appointed rooms that are filled with a variety of essential facilities to ensure guests have a comfortable stay. They are also equipped with a microwave, a refrigerator and a hair dryer.
Guests staying at the hotel can sit down to a unique dining experience at the on-site restaurant, conveniently situated for those who want to stay close at mealtime. A wide selection of dining options are also found in close proximity to the property.
Embassy Suites Kansas City Plaza is close to the area's well-known sightseeing attractions, including The Nelson-Atkins Museum of Art, the Kemper Museum of Contemporary Art and Country Club Plaza, which are within walking distance. Downtown Kansas City and Kansas City Power & Light District are just a short car ride from the hotel.
Latest deals for Embassy Suites by Hilton Kansas City Plaza
Double room
King room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Embassy Suites by Hilton Kansas City Plaza
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Packed lunches
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Things to do
- Gift shop
- Board games/puzzles
- Game room
- Darts
- Evening entertainment
- Pool table
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Kid-friendly buffet
- Indoor play area
- Complimentary breakfast
Pool and spa
- Hot tub
- Indoor pool
- Sauna
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Fitness
- Fitness center
Reviews of Embassy Suites by Hilton Kansas City Plaza
6.1
Okay
1170 verified ratings
Wonderful
269
Very good
146
Good
157
Okay
107
Fair
164
Mediocre
98
Poor
230
Summary of reviews
Guests say
Guests expressed significant dissatisfaction with the cleanliness of the rooms, citing dirty conditions and unpleasant odors. The breakfast service was also heavily criticized for being poorly maintained and lacking essential items. However, many guests appreciated the good location and some positive aspects of the staff and amenities.AI-Generated from customer reviews
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Score by provider
6.2 out of 10
12 reviews
6.5 out of 10
8 reviews
All reviews
Front desk employee was very nice and efficient. The room was dirty. The heater rattled loudly all night. The carpet was dirty. Mattresses were awful. TV was hardly usable. It was dingy and we chose t...
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Surprise parking charge per day $21. presented at checkout. 3rd party site I bought through from Kayak overcharged me . $75 above regular hotel rate. Won’t be using Kayak. Can’t trust them. I was bait...
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Pros (+) Comfortable bed.
Cons (-) Hot tub wasn’t hot. Breakfast was disappointing; not enough places to sit, running out of food, no clean spoons.
Cons (-) TOilet stopped up twice, room not clean. Smelly room.
Pros (+) Location and the size of the room . Free cocktails every evening is a good way to get started.
Cons (-) Feels old, dirty, and in disrepair. Hasn't been updated since the 90s at least. The staff all seem to be the very last hope for employment. The breakfast every morning is mediocre at best, with some c...
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Cons (-) The bathroom was very small and very poorly lit. It felt like a slasher movie.
Pros (+) Everything about the hotel was amazing from the shuttle service to the pool to breakfast! The bed was super comfy and the room was perfect! I was on my way to Ohio for military and they took care of m...
Cons (-) No complaints from me.
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Pros (+) Location, clean, good breakfast, shuttle, nice room.
Cons (-) No shampoo or soap in the room.
Location
220 West 43rd Street, Kansas City, MO 64111
What's nearby
- Kemper Museum of Contemporary Art0.5 km
- Country Club Plaza0.8 km
- Nelson-Atkins Museum of Art0.9 km
- Laugh-O-Gram Studio2.8 km
- Crown Center3.6 km
- Kansas City Municipal Stadium4.9 km
- Hy-Vee Arena4.9 km
- Mainstreet Theater5.3 km
- Sprint Center5.4 km
- Kansas City Power & Light District5.4 km
- Grace and Holy Trinity Cathedral5.4 km
- Kansas City Convention Center5.5 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Embassy Suites by Hilton Kansas City Plaza
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Embassy Suites by Hilton Kansas City Plaza
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Kansas CityGood to know
Value for money | 6.2 |
|---|---|
Distance to city center | 2.9 km |
Nearest Airport | Kansas City |
Distance to airport | 29.6 km |