The room was right on the side of the elevator and your can hear the elevator go up and down while trying to sleep.
4 stars
The Whitehall Houston
Photos of The Whitehall Houston
Overview
Located in the heart of Houston, Texas, The Whitehall Houston is a good choice for those attending an event at the Toyota Center less than a mile away, but it is also close to such destinations and attractions as Main Street Square Station, Alley Theater, the Discovery Green Park, Bell Station, Heritage Society, Theater Under the Stars, the University of Houston, and more. The William P. Hobby Airport is less than ten miles away while the George Bush Intercontinental Airport is less than 16 miles from the hotel.
While a diversity of bars, restaurants, and shops are nearby, the hotel is also home to a long list of amenities that include such eateries as the popular Edgar’s Hermano serving Mexi-South cuisine, Part and Parcel serving food and drink outdoors, and the Buffalo Bayou Coffee shop. There is also a rooftop swimming pool, a fitness center, daily housekeeping, a business services center, free shuttle services, 24-hour front desk, a popular sun terrace, parking for a fee), and free Wi-Fi throughout, among other services and amenities.
The 259 guest rooms are all large and accommodating and though they range from standards to luxury suites, they all offer premium linens, signature toiletries, premium bedding, daily newspapers, beverage facilities, supplies of signature lemon cookies, work desks with ergonomic chairs, in-room safes, climate controls and more. With its ideal location, premium amenities and services, The Whitehall is a good choice for most travelers to Houston.
Latest deals for The Whitehall Houston
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at The Whitehall Houston
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Shuttle service (free)
Services and conveniences
- ATM on-site
- Business center
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Parking and transportation
- Shuttle service (free)
- Parking
- Airport shuttle
- Valet parking
- Private parking
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- No smoking
- Designated smoking area
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Family rooms
- Seating area
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Bathroom
- Shower
- Hairdryer
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Things to do
- Gift shop
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of The Whitehall Houston
7.9
Good
1161 verified ratings
Wonderful
524
Very good
212
Good
159
Okay
75
Fair
92
Mediocre
37
Poor
64
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the cleanliness of the hotel. However, many were disappointed with the location, amenities, and value for price, citing issues like small room sizes, poor parking options, and additional hidden costs.AI-Generated from customer reviews
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Pros (+) Loved decor and friendliness of staff
Cons (-) Valet parking only
Cons (-) no refrigerator in room
Pros (+) Bathroom too small, room size fairn overall meet and comfortable.
Pros (+) Close to the federal building.
Cons (-) Rooms were not good. Beds were terrible. Possibly the worst hotel beds I have slept in. Noisy and kept the kids up as they are light sleepers. The hotel itself smelled old and the rooms did as well. There was mold in the inside bath/shower unit. We left the hotel as soon as we could. Staff were fantastic. The employees in the hotel did a great job.
Cons (-) We found that the noise from the highway can be very loud and make it challenging for children to sleep at night. We also found cockroaches in the bathroom and that is not good indication of cleanliness. We raised the fact that we found the cockroaches to the hotel staff and their response was okay we will inform the housekeeping.
Pros (+) The staff was really personable from the valets to Jorge to the counter staff. The hotel has a very appealing luxury façade but wait until you get to the room.
Cons (-) The room air conditioner did not cool the room. The ceiling had what looked like "black mold" but at closer look may be lent from the air conditioner vent. The room area that housed the ice maker looked very neglected which made me feel that the hotel was beautiful on the surface only.
Pros (+) nice hotel great location
Cons (-) too expensive for parking 35$
Pros (+) Breakfast buffet was phenomenal
Location
1700 Smith Street, Houston, TX 77002
What's nearby
- Co-Cathedral of the Sacred Heart0.6 km
- Sam Houston Park0.7 km
- Downtown Houston0.8 km
- Houston JPMorgan Chase Tower1.1 km
- Toyota Center1.1 km
- Houston Theater District1.1 km
- Houston Grand Opera1.3 km
- George R. Brown Convention Center1.4 km
- Minute Maid Park1.7 km
- Buffalo Bayou Park3.2 km
- Museum of Fine Arts3.6 km
- Houston Museum of Natural Science3.9 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Whitehall Houston
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to city center | 0.7 km |
Nearest Airport | Houston Hobby |
Distance to airport | 14.9 km |