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The Westin Oaks Houston at the Galleria
4 stars

The Westin Oaks Houston at the Galleria

5011 Westheimer Road, Houston, TX 77056, United States
Houston, TX
See location+1 713 960 8100
From
₱9,911
Cheapest

rate per night

8.9
Very good
based on 715 reviews
715 reviews
Room type
Provider
Nightly total
King room
₱9,911
Standard room
₱11,919
Traditional room
₱12,273
45 more The Westin Oaks Houston at the Galleria deals
45 more The Westin Oaks Houston at the Galleria deals

Photos of The Westin Oaks Houston at the Galleria

Overview

Rating

Providing free Wi-Fi and a rooftop pool, Westin Oaks is situated in Houston and is a brief walk from The Galleria. It has a spa and wellness centre, as well as valet parking, an express check-in and check-out feature and a 24-hour business centre.

The hotel treats guests to babysitting/child services, a car rental desk and a 24-hour reception. In addition, the multilingual staff are on hand to provide assistance.

Westin Oaks features elegant rooms equipped with tea and coffee making facilities, a refrigerator and a hair dryer. There are also several connecting rooms designed to accommodate families or groups travelling together.

Breakfast, lunch and dinner are prepared every day at Daily Grill, specialising in American cuisine. Those wanting to unwind with a drink can do so in the in-house bar. A selection of dining options can also be found in close proximity to the property.

The hotel is ideally situated for discovering the city, with Williams Tower and Gerald D. Hines Waterwall Park a short stroll away. George Bush Intercontinental Airport is a 35-minute drive away.

Rating
8.9
Very good
Based on 715 verified guest reviews

Latest deals for The Westin Oaks Houston at the Galleria

Thu 5/1
Fri 5/2
Traditional room
bed type unknown
₱12,273
bed type unknown
₱12,274
1 king bed
₱13,949
King room
1 king bed
₱9,911
1 king bed
₱13,388
2 king beds
₱14,071
Executive room
1 king bed
₱16,780
1 king bed
₱17,294
2 king beds
₱24,027
Deluxe room
1 king bed
₱18,645
1 king bed
₱19,607
1 king bed
₱20,229
Double room
1 king bed
₱15,452
1 king bed
₱15,798
bed type unknown
₱15,875
Standard room
1 king bed
₱11,919
bed type unknown
₱14,962
bed type unknown
₱15,409
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences

Amenities at The Westin Oaks Houston at the Galleria

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking
  • Business center

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24hr front desk

Basics

  • Internet
  • Wi-Fi
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Hypoallergenic
  • Adapted bath
  • No smoking
  • Toilet with grab rails
  • Upper floors accessible by elevator

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Dining

  • Special diet menus (on request)
  • Microwave
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Pay-per-view channels
  • TV
  • Smartphone dock

General

  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Pants press

Bedroom

  • Feather pillow
  • Fold-up bed
  • Alarm clock
  • Sofa bed

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Pool and spa

  • Spa
  • Outdoor pool

Parking and transportation

  • Free parking
  • Valet parking

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Things to do

  • Horse riding

Fitness

  • Fitness center

Reviews of The Westin Oaks Houston at the Galleria

8.9
Very good
715 verified ratings
Wonderful
450
Very good
92
Good
59
Okay
33
Fair
27
Mediocre
15
Poor
40

Summary of reviews

Guests say
Guests appreciated the hotel's cleanliness and great location, particularly its proximity to fine restaurants and shopping. However, many reviews highlighted poor service, with complaints about rude staff, issues with room amenities, and a lack of responsiveness from management. Overall, while the hotel has potential, improvements in customer service are needed to enhance the guest experience.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service2 out of 10
Sort by:Most recent

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Score by provider

All reviews

6.8
Okay
Ram, Aug 2019
Pros (+) The location is extremely convenient as you can walk right into the Galleria
Cons (-) Everything had a tagged-on extra charge to it, including delivery charges for room service. What is the alternative - pick up from kitchen? Breakfast costs $30, which makes no sense for a continental buffet in a hotel.
10
Wonderful
Anonymous, Dec 2017
Pros (+) Centrally located to everything in the Galleria area.
9.4
Wonderful
Anonymous, Oct 2017
Pros (+) Location, rooms and beds.
2.0
Poor
Juan, Oct 2017
Cons (-) Did not get reimbursed my last night from early check out. Unacceptable
4.8
Mediocre
Anonymous, Oct 2017
Cons (-) Manager was hot/cold. Our expedia reservation was ow to co.e thru so we went for dinner. We asked if they would honor the rate for a second room and the manager said sure and then proceeded to put tax on top of the all inclusive rate I asked him to match. It was only $22 but still it was not what the rate was. At this point the manager intisted on staring me down to get me to praise and agree with...
Read more
2.0
Poor
Anonymous, Sep 2017
Cons (-) The agency ( Kayak ) didnot my reservation to the hotel i was stuck for 4 hours with no solution , later on I got email with refund.
9.4
Wonderful
Anonymous, Nov 2016
Pros (+) Location
Cons (-) Room service
6.0
Okay
Anonymous, Jul 2016
Cons (-) Double queen size bed room is book but it's not available while checkin
8.0
Very good
Ana, Sep 2015
Pros (+) Close to the mall, beds are comfortable, free parking
Cons (-) Needs to be cleaner
10
Wonderful
Anonymous, Sep 2015
Pros (+) Although I arrived after 11:00 PM, I was greeted promptly, professionally and courteously. When it was discovered there had been an error in my booking information (Not by the hotel itself), they addressed and resolved the issue immediately. My room was spacious, clean. Self-parking was free.
Cons (-) There was no ramp for my rolling luggage between the parking garage and the hotel elevator. This, however, was a minor inconvenience.

Location

5011 Westheimer Road, Houston, TX 77056

What's nearby

  • Lakewood Church2.8 km
  • Buffalo Bayou Park5.9 km
  • Rice University6.9 km
  • Museum of Fine Arts7 km
  • Houston Museum of Natural Science7.2 km
  • Houston Zoo7.4 km
  • Hermann Park7.5 km
  • Sam Houston Park8.9 km
  • Co-Cathedral of the Sacred Heart9 km
  • Downtown Houston9.2 km
  • Houston Theater District9.4 km
  • Houston JPMorgan Chase Tower9.6 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at The Westin Oaks Houston at the Galleria

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Westin Oaks Houston at the Galleria

  • Where is The Westin Oaks Houston at the Galleria located?

    The Westin Oaks Houston at the Galleria is located at 5011 Westheimer Road in Uptown, 9.3 km from the center of Houston. Lakewood Church is the closest landmark to The Westin Oaks Houston at the Galleria.

  • When is check-in time and check-out time at The Westin Oaks Houston at the Galleria?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at The Westin Oaks Houston at the Galleria.

  • Does The Westin Oaks Houston at the Galleria offer free parking?

    Yes, The Westin Oaks Houston at the Galleria offers free parking.

  • How far is The Westin Oaks Houston at the Galleria from the airport?

    The Westin Oaks Houston at the Galleria is 20.1 km from Houston Hobby. The Westin Oaks Houston at the Galleria is 29.5 km from Houston George Bush Intcntl.

  • Does The Westin Oaks Houston at the Galleria have a pool?

    Yes, The Westin Oaks Houston at the Galleria has a pool onsite.

  • How does KAYAK find such great The Westin Oaks Houston at the Galleria hotel deals?

    KAYAK scours the web for all room deals available at The Westin Oaks Houston at the Galleria in Houston and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Oaks Houston at the Galleria and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Oaks Houston at the Galleria.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
The Westin Galleria Houston8.3 Excellent (814 reviews)0.36 kmOutdoor pool, Fitness center, Restaurant₱17,209+
3-star hotel
60% cheaperResidence Inn by Marriott Houston by The Galleria7.5 Good (670 reviews)0.37 kmOutdoor pool, Fitness center, Free Wi-Fi₱6,354+
4-star hotel
41% cheaper
The Chifley Houston, Tapestry Collection by Hilton
7.9 Good (107 reviews)0.42 kmOutdoor pool, Fitness center, Restaurant₱9,408+
2-star hotel
72% cheaperExtended Stay America Suites - Houston - Galleria - Uptown5.2 Okay (1,826 reviews)0.43 kmWi-Fi, Tea/coffee maker, Coffee machine₱4,374+

Cheapest

See cheapest stays in Houston
2-star hotel
72% cheaperExtended Stay America Suites - Houston - Galleria - Uptown5.2 Okay (1,826 reviews)0.43 kmWi-Fi, Tea/coffee maker, Coffee machine₱4,374+
2-star hotel
66% cheaperExtended Stay America Suites - Houston - Galleria - Westheimer6.2 Good (915 reviews)0.48 kmWi-Fi, Coffee machine, Free parking₱5,314+
3-star hotel
60% cheaperResidence Inn by Marriott Houston by The Galleria7.5 Good (670 reviews)0.37 kmOutdoor pool, Fitness center, Free Wi-Fi₱6,354+
3-star hotel
47% cheaper
Staybridge Suites Houston - Galleria Area
8.5 Excellent (181 reviews)0.56 kmOutdoor pool, Fitness center, Bar/Lounge₱8,365+

Most recommended

See most recommended stays in Houston
2-star hotel
46% cheaper
Holiday Inn Express Houston - Galleria Area
8.8 Excellent (611 reviews)0.56 kmOutdoor pool, Fitness center, Restaurant₱8,503+
3-star hotel
47% cheaper
Staybridge Suites Houston - Galleria Area
8.5 Excellent (181 reviews)0.56 kmOutdoor pool, Fitness center, Bar/Lounge₱8,365+
4-star hotel
29% cheaperHyatt Regency Houston/Galleria8.4 Excellent (1,583 reviews)0.56 kmOutdoor pool, Fitness center, Restaurant₱11,263+
4-star hotel
The Westin Galleria Houston8.3 Excellent (814 reviews)0.36 kmOutdoor pool, Fitness center, Restaurant₱17,209+

Good to know

Value for money

8.3

Distance to city center

9.3 km

Nearest Airport

Houston Hobby

Distance to airport

20.5 km

Everything you need to know for your stay in Houston

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