Pros (+) Nothing
Cons (-) This hotel claimed to be overbooked and put me and family in a bad situation by not having my CONFIRMED room late at night in a crime ridden area. DETESTABLE AND TOTALLY UNACCEPTABLE!!!!!!!
2 stars
Extended Stay America Suites - Houston - Westchase - Richmond
3200 West Sam Houston Parkway South, Houston, TX 77042, United States
Houston, TX
See location+1 713 952 4644Photos of Extended Stay America Suites - Houston - Westchase - Richmond
Overview
Hotel with free parking, near Westheimer Rd Along with coffee/tea in a common area, this hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request. Extended Stay America Suites Houston Westchase Richmond offers 101 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.
Latest deals for Extended Stay America Suites - Houston - Westchase - Richmond
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Extended Stay America Suites - Houston - Westchase - Richmond
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
Kitchen
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Microwave
- Dining area
- Kitchen
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
General
- Family rooms
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Alarm clock
Workspace
- Desk
Health and safety
- Safe
Services and conveniences
- 24hr front desk
Reviews of Extended Stay America Suites - Houston - Westchase - Richmond
5.4
Fair
486 verified ratings
Wonderful
111
Very good
35
Good
46
Okay
34
Fair
39
Mediocre
25
Poor
196
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, but many reported severe cleanliness issues, including pests and dirty rooms. Service was also criticized, with guests experiencing long waits and lack of assistance. Overall, the hotel needs significant improvements in these areas to enhance guest satisfaction.AI-Generated from customer reviews
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Score by provider
4 out of 10
1 review
All reviews
Location
3200 West Sam Houston Parkway South, Houston, TX 77042
What's nearby
- Lakewood Church12 km
- Buffalo Bayou Park15.3 km
- Rice University16 km
- Museum of Fine Arts16.2 km
- Houston Museum of Natural Science16.3 km
- Houston Zoo16.3 km
- Hermann Park16.4 km
- Sam Houston Park18.4 km
- Co-Cathedral of the Sacred Heart18.5 km
- Downtown Houston18.6 km
- Houston Theater District18.9 km
- Houston JPMorgan Chase Tower19 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Extended Stay America Suites - Houston - Westchase - Richmond
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Extended Stay America Suites - Houston - Westchase - Richmond
Nearby hotels and places to stay
Closest
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See most recommended stays in HoustonGood to know
Value for money | 6.6 |
|---|---|
Distance to city center | 18.7 km |
Nearest Airport | Houston Hobby |
Distance to airport | 28.6 km |