Cons (-) Hotel was old and run down - poorly staffed and rooms were poorly maintained
5 stars
Sheraton Saigon Grand Opera Hotel
Photos of Sheraton Saigon Grand Opera Hotel
Overview
Sheraton Saigon Hotel & Towers is conveniently situated for sightseeing in the District 1, with Saigon River only a few minutes away and Ho Chi Minh City Hall a short stroll away. Some of the facilities provided at this 5-star hotel include a rooftop terrace with city views.
Guests of Sheraton Saigon Hotel & Towers can indulge themselves with a range of relaxation amenities at Aqua Day Spa, which features an outdoor pool, a Jacuzzi and a sauna. For a fast and effortless check-in and departure experience, guests can take advantage of the express check-in/check-out kiosk.
Recently refurbished, the hotel has 470 stylish rooms. The kitchenette is equipped with a refrigerator, and allows guests to self-cater. A mini bar, a spa bath and movies-on-demand are also provided.
Sheraton Saigon Hotel & Towers provides a varied dining experience with Li Bai Restaurant and The Lounge. Places to dine at the hotel include Saigon Café and Level 23 Signature Restaurant.
Tourist attractions near Sheraton Saigon Hotel & Towers include Ben Thanh Market and Reunification Palace. The helpful staff at the tour desk are available to book and organise activities in Ho Chi Minh City.
Latest deals for Sheraton Saigon Grand Opera Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Sheraton Saigon Grand Opera Hotel
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Smoking rooms available
- Conference rooms
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Toilet with grab rails
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Lockers
- Pool view
- Storage available
- River view
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- City view
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Kitchen
- Electric kettle
- Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Dining
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Breakfast in the room
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- CD player
- TV
- Smartphone dock
- DVD player
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Things to do
- Gift shop
- Casino
- Evening entertainment
- Table tennis
- Night club
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Playground
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Sheraton Saigon Grand Opera Hotel
9.0
Wonderful
550 verified ratings
Wonderful
352
Very good
78
Good
60
Okay
22
Fair
17
Mediocre
8
Poor
13
Summary of reviews
Guests say
Guests had mixed experiences at the hotel, with some praising the fantastic location and cleanliness, while others experienced poor service and uncomfortable interactions with the staff. The breakfast received varying opinions on its variety and value, but overall, the friendly atmosphere and helpfulness of some staff members were highlighted positively.AI-Generated from customer reviews
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9 out of 10
5 reviews
8.4 out of 10
1 review
All reviews
Pros (+) Location
Cons (-) Overall, I have been staying in hotels on business and leisure trips for over 20 years, I have never ever felt so unwelcome as this stay in Sheraton made me feel. To top it all, the manner was unapologetic, rude and ruthless. Some examples below: 1. Staff failed to look me up for the SPG membership, in spite of me being the member. 2. Why did you book for 2 people, who is the second person, tell m...
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Location
88 Dong Khoi Street, Ho Chi Minh City
What's nearby
- Dong Khoi59 m
- Saigon Opera House131 m
- Vincom Center Shopping Mall328 m
- Bitexco Financial Tower0.4 km
- Saigon Skydeck0.4 km
- Saigon Central Post Office0.6 km
- Saigon Notre-Dame Basilica0.7 km
- Presidential Palace0.9 km
- Mariamman Temple1 km
- Ben Thanh Market1 km
- Golden Dragon Water Puppet Theatre1.2 km
- Cong vien Tao Dan1.2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Saigon Grand Opera Hotel
Low season | September |
|---|---|
High season | September |
Average price (weeknight) | ₱12,977 |
When to book a room at Sheraton Saigon Grand Opera Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Ho Chi Minh CityGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 1.9 km |
Nearest Airport | Ho Chi Minh City |
Distance to airport | 7.0 km |